Gloring Store Reviews 

199
TrustScore 1.5 out of 5

1.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I order the ring the 12th September, from then any news. I tried to contact them 5th time and never received a reply. I think this is a fraud and I will never receive my ring. I highly recommend you... See more

Rated 1 out of 5 stars

This seems like a complete scam !! I have requested a full refund on 3 occasions and been fobbed off with the ring is being processed by DHL and cannot be refunded! This has been going on for t... See more

Rated 1 out of 5 stars

Does not ship in a timely manner and arrival, per shipping policy, will not arrive by quoted date. When asked about delays, response is that they are still "considering" my order. What needs to be con... See more

Rated 1 out of 5 stars

As previously mentioned the Gloring promises much but does not live up to the claims (blood oxygen is not and cannot be constantly measured during sleep). Certain functionality does not work and cost... See more

Company replied

Company details

  1. e-Commerce Service
  2. Electronics Store
  3. Sleep Clinic

Written by the company

Gloring Smart Ring: The Future of Health Monitoring Fits on Your Finger. Have you ever wished for a personal health companion that fits seamlessly into your active and modern lifestyle? Well, the future is here, and it's more stylish than ever, thanks to Gloring - the next-generation smart ring that's taking the wellness world by storm. Gloring is not just a fashion accessory; it's a 24/7 health companion designed to discreetly track your vital data. With its advanced technology and minimalist design, Gloring seamlessly blends with any look, making health monitoring a natural part of your day. Get accurate health information anytime and anywhere, with style. - Monitor Sleep - Monitor Temperature - Monitor Heart Rate - Monitor HRV - Monitor Sports Activity - Monitor Workout - Monitor Blood Oxygen - Monitor Stress - Apple Health integration


Contact info

1.6

Bad

TrustScore 1.5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.6

All reviews

(199)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Software needs some bug fixing

order and shipment supereasy
ring is nice and solid
tracking and app not always reliable.

I'm still observing but i already see some issues that surely will be fixed in the next releases (hopefully upgradable also in my ring!!!).

The battery is lasting only a couple of days, and the notification of low battery is not working.

The tracking of activities button is not always working properly: sometimes is grayed out for no clear reason, some other times after starting the tracking the stop button disappears, some other times it tracks only some metrics but not all of them (i.e. is measuring steps and calories, but not heartbeat). Up to now, it worked properly only 25% of the times.

Translation into italian has some mistakes

Sleep monitoring is a little confusing: one night i slept only 4 discontinued hours, and the app told me the quality of sleep was excellent

April 17, 2024
Gloring Store logo

Reply from Gloring Store

Ciao Daniela, grazie mille per il tuo feedback. Per noi è molto importante in ottica di migliorare costantemente il nostro prodotto. Non preoccuparti, qualsiasi miglioria sarà rilasciata tramite aggiornamento dell'app e sarà disponibile a tutti! 😊

Rated 5 out of 5 stars

I followed the instructions to measure…

I followed the instructions to measure my finger and ordered the recommended size, and it fits perfectly - just follow the directions. I purposely let the battery run completely down, and it started working again as soon as I charged it up. In other words, it works exactly as you'd expect, collecting heart rate, blood oxygen, and other metrics through the application.

May 4, 2024
Gloring Store logo

Reply from Gloring Store

Thank you Jarret! 😊

Rated 5 out of 5 stars

This ring performs just as effectively…

This ring performs just as effectively as any other fitness tracker I've tried. It's stylish and fits perfectly for any ring size. Setting it up was easy, even without a manual. I can go about a week before needing to recharge it. It's a great tracker and offers excellent value for the price.

May 4, 2024
Gloring Store logo

Reply from Gloring Store

Thank you Andre 😊

Rated 1 out of 5 stars

Ring doesn't log anything correctly at…

Ring doesn't log anything correctly at all. I bought it for the heart rate, steps and sleep measurements and all are incorrect. Sometimes it doesn't record anything at all even though it has battery. I've tried to get a refund but after a few replies they just ignore me now. Please don't waste your money on this item. Trying g to get a response is also a joke. You just get asked to try everything you have already told them you have. 48 hour response! I had to wait over a week and then only after two extra prompt emails.

April 10, 2024
Gloring Store logo

Reply from Gloring Store

Hello Daniella, I'm very sorry to hear that your experience with Gloring wasn't positive. For any needs, please contact our support via email. They respond to everyone within 48 hours. Thank you and have a good day! 😊

Rated 1 out of 5 stars

Hi.No connection with the app

Hi.No connection with the app. it does not work

April 10, 2024
Gloring Store logo

Reply from Gloring Store

Hello Germano, it seems like your issue has been successfully resolved! Enjoy Gloring 😊

Rated 3 out of 5 stars

Doesn’t feel right on the finger

Doesn’t feel right on the finger. Was wearing it constantly but for some reason doesn’t feel nice. The size also I consider on a smaller size following the guide when buying so its a pain to take it off. The app doesn’t give you notifications about anything so each time you want to see an overview- you need to go to the app. Does it measure everything- yes. Was I expecting something better- yes

April 17, 2024
Gloring Store logo

Reply from Gloring Store

Hello Margarita, thank you very much for your feedback. It's very valuable to constantly improve ourselves. Regarding the notifications, the app sends notifications, make sure you have granted permission from the phone settings.
Thank you and have a great day! 😊

Rated 1 out of 5 stars

Please do not use this company

Please do not use this company. I returned an item (return was authorised by them on e-mail) on 29th January 2024 (and have proof of delivery to them) yet I am still awaiting my refund for £189. I have tried contacting Gloring by e-mail numerous times and have had no response.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Still not received not impressed…

Still not received not impressed promised delivery 5 -7 days 15 now

April 11, 2024
Gloring Store logo

Reply from Gloring Store

Hello Ray, we're very sorry for this delay. The demand for Gloring is extremely high, and our logistics team is doing everything possible to satisfy all customers. Typically, we never deliver beyond 10 working days, so your order will arrive soon. Thank you and have a great day!

Rated 1 out of 5 stars

The ring died within a month

The ring died within a month.

I sent it back and then had to chase for a response.

Something was allegedly eventually posted back to me but lost in the Italian postal system somewhere, at which point all contact with Gloring stopped.

January 13, 2024
Unprompted review
Rated 3 out of 5 stars

I've reached out to their customer…

I've reached out to their customer service several times, and I've always received a quick and polite response to my questions within a day.

April 5, 2024
Unprompted review
Gloring Store logo

Reply from Gloring Store

Thank you Reginald 😊 Our customer support team works day and night to meet all customer demands.

Rated 1 out of 5 stars

DON’T BOTHER!!

Absolute scam…ordered 16 Feb supposed to be delivered on 28th. I kept emailing & 4 times they promised revised dispatch dates which never happened. I gave up & requested a refund (twice) at which point they stopped responding. Opened a case with PayPal who were excellent & have issued a full refund (after the appropriate review period).

EDIT:
Re. Their response….MORE. LIES (what a surprise)!!!
FURTHER EDIT:
See below …result of PAYPAL dispute

Hi helen Taylor,
PayPal
Case closed in your favour
We reviewed the case you filed on 22 March 2024 and have decided in your favour.
We've issued a refund of £151.00 GBP to you on 4 April 2024. It may take up to 5 days for this refund to be reflected on your PayPal account or bank. If you paid using a credit or debit card, the money will be refunded to that card. Depending on your card issuer, it can take up to 30 days for the refund to show on your card statement.
Dispute case ID
PP-R-NXI-520349824
Transaction amount
£151.00 GBP
Dispute amount
£151.00 GBP
Transaction date
16 February 2024
Seller name
Gloring
Transaction ID
69K25571H57821902

View Case Outcome
This case is now closed. Thank you for working with us.
PayPal

February 16, 2024
Unprompted review
Gloring Store logo

Reply from Gloring Store

Hello Helen, I'm sorry but we can't find any order under your name. Additionally, we don't use PayPal on our website. It's likely that the product wasn't purchased from us. I apologize, thank you, and have a good day!

Rated 1 out of 5 stars

DON‘T BUY THIS

I‘ve ordered 1 1/2 months ago and still didn‘t recieve anything!! They also don‘t reply as I requested a refund twice already. Clearly a scam and not serious!!

March 29, 2024
Unprompted review
Rated 1 out of 5 stars

Battery wouldn’t last a day. They just ignored me. Don’t buy

Ordered a ring for my birthday. Took good number of weeks to arrive but I was expecting that so that’s fine. Ring was great at first - I mainly wanted it to track my movement without wearing an ugly tracking watch. Then 3 weeks after I started wearing it the battery started dramatically dropping and it would go from 100% to 0% in less than 8 hours, so couldn’t even get me through a day at work. Charger worked fine, so it was a ring issue.

I reached out first to the company via email. They were polite and responsive initially. I did everything they asked and also provided evidence by screen shotting the app with the battery throughout the day with the time on my phone. They told me to raise a return form online. I did - and then radio silence. I heard nothing back and they stopped replying to me emails. I was left with a faulty products within less than 30 of delivery.

End result - I raised a charge back claim with my bank to get a refund. No way were they stitching me with a faulty product and ignoring me.

Don’t recommend. Choose one of the many other ring alternatives now on the market. Even if they cost a bit more.

February 19, 2024
Unprompted review
Rated 3 out of 5 stars

It stays charged for 5 days

It stays charged for 5 days, and if you recharge it every three to 4 days, it works perfectly without any problems. Unlike a watch that needs charging every day, this one is much better.

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

My NY Ranger 1994 ring came today

My NY Ranger 1994 ring came today. After waiting a month and a half I ordered the ring with a wood ring holder. Nope. The ring came in a flimsy ring holder. Of course I paid extra for the wood holder. The ring seems acceptable but the company miss represented the ring online. It was painted on the Leetch side with the Ranger logo in Red and white. BS. I will never purchase anything from this site. I requested status on my purchase NEVER receiving a response.

February 8, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look