I canseled my membership a while ago after joining by accedint again this month an unotherised payment was taken off my account they assured me they would pay it back Still waiting will revert back
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Recently I had an issue with the online payment method of glossvita. I quickly contacted their support team and within 4-5 hours they replied back. Nela from their escalation team contacted me and mad... See more
My case is being handled by the escalation team. I did receive an email to say that it will be dealt with as a priority and that I will be reimbursed. I trust that it will be done. There was immedi... See more
This company has done nothing wrong but recognizing my mistake in joining a membership I not intended to join. Edith helped me out & got me out of my contrct. Thank you Edith! W.Winichuk
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Hasn’t replied to negative reviews
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I have no experience with the company i…
I have no experience with the company i don't even know what it is about.
This company has done nothing wrong but…
This company has done nothing wrong but recognizing my mistake in joining a membership I not intended to join.
Edith helped me out & got me out of my contrct.
Thank you Edith!
W.Winichuk
Not serious
The support when I wanted to cancel the membership. I was lured into it, when I was ordering items from another sight!
Very helpful support
Very helpful support. Issue is handled well. Special thanks to Emily because Emily reached out to assist.
Zoe really stepped and went beyond to…
Zoe really stepped and went beyond to make sure I get the help I needed. It was simply the best service I have ever received.
It was short and I don’t want to…
It was short and I don’t want to receive email an offer, Imani sent me a refund by to sent this email
The process is not transparent and yet…
The process is not transparent and yet there’s lot of cookies so anyhow high chance of mistakes are extremely at the end it’s hard to trust
Satisfied will the help from Eugene
Scammer I will report your business and make negative reviews
Till now didn't receive any update about my refund. Very disappointing you scammers.
The problem was solved
The problem I had got was solved in an efficient way and always with the correct support!!
I am thanked for evertthing
Mr.Bobby responded to me very quick and…
Mr.Bobby responded to me very quick and very good service. Appreciate the excellent hospitality.
I appreciate you reaching out
Emily has reached out and ensured that the issue is being handled well.
Issue is being handled well
Issue is being handled well, Helpful support, Emily reached out to assist.
Emily is very helpful.
Better pay attention to what you're doing on the internet.
I dunno how I got hooked up with this obscure company nevertheless I did somehow. Twice they charged for membership. I cancelled it the first time so I thought because their staff told me they canceled it. However, I got charged almost 28 bucks again. Took all the money outta my bank. I was furious. Went back to the website and had a little chat with a person. A few choice words and they said too bad so sad you been had basically,. Also mentioned I would be going to trustpilot to leave a review. Low and behold the next afternoon I get a email from Ann with the escalation team stating they had they had change of heart and they going to refund my account after all. So it all worked out this time hence the 4 stars. One stars taken off for not cancelling the account the first time like they said did and no refund. I still really don't know how I got roped into this strange company from across the pond.
Long response time
Thank you Daisy for your prompt service…
Thank you Daisy for your prompt service in cancelling my account
Thank you Mary for reaching out and…
Thank you Mary for reaching out and handling my situation personally. Much appreciated.
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