Glossybox Finland Reviews 268

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

First of all page is poorly translated (finnish). I received 1 month box as a gift. After I made an accont, there was 3 items in shopping cart and system wanted me to add payment method. Finally I... See more

Company replied

Rated 1 out of 5 stars

Small testproducts you can get for free from almost anywhere, not worth the money. Also even if you order the one month package, you will have an active order going on, where they will charge you auto... See more

Company replied

Rated 5 out of 5 stars

I have only had good experience with glossybox. The shipping is not the fastest, but it always arrives and the products are high quality and worth plenty more than the box itself. The site is easy to... See more

Company replied

Rated 4 out of 5 stars

Very easy ordering process, thank you for that. BUT. I would've given 5 stars, if there would be information about cancelling the subscription on the order page for easy access. Customers are not stup... See more

Company replied


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3.3

Average

TrustScore 3.5 out of 5

268 reviews

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Rated 4 out of 5 stars

I'm happy with the boxes but you…

I'm happy with the boxes but you website is very confusing

February 19, 2022
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 4 out of 5 stars

Page easy to use.

It’s easy to buy and pay. And it’s not too hard to cancel the subscription, just have to search a bit harder but it’s there the option. Boxes are really nice to get. It’s like Christmas every time one comes 😁. I did a little complain and customer service was super nice and helpful. To them I give them 5 stars ⭐️⭐️⭐️⭐️⭐️
I only give 4 stars because of delivery, they take too long time to deliver.

January 28, 2022
Unprompted review
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 4 out of 5 stars

Clossybox app

You should do app about clossybox because ite would be easyer and faster to work with.

January 27, 2022
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Reply from Glossybox Finland

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent 👌

Quick and easy to order, now anxiously waiting for my Glossybox to arrive 😁

January 21, 2022
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Reply from Glossybox Finland

Hi Päivi,

We are really happy to see read this feedback from you and thank you for this review.

We hope you enjoy your Glossybox!

Have a lovely day.

Glossybox Feedback team

Rated 3 out of 5 stars

Pricing is hard to understand and what…

Pricing is hard to understand and what I’m actually ordering.

December 23, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 4 out of 5 stars
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 4 out of 5 stars

Easy to order, cancelling the subscription is not easy to find.

Very easy ordering process, thank you for that. BUT. I would've given 5 stars, if there would be information about cancelling the subscription on the order page for easy access. Customers are not stupid and it's only responsible to inform your customers about this, too.

December 22, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 5 out of 5 stars

Box purchase

Good job over all

December 7, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 5 out of 5 stars

Thank you for an easy shopping…

Thank you for an easy shopping experience! Cant wait to recieve my box 😍

December 2, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,

Charlotte

Rated 4 out of 5 stars

Like the boxes but not the timing of…

Like the boxes but not the timing of the delivery.. The box always arrives at the End of the month

November 29, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 1 out of 5 stars

I did't had my box in october and…

I did't had my box in october and november. I had to write you and ask that where is my box for many times. Then you answered that you sent it again. I hope that this works better at the future!

November 26, 2021
Rated 5 out of 5 stars

Good service

Good service, great price and quality.

November 25, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Thank you for the 5 star review.

I am so pleased to hear this and we look forward to your next order.

Cheers,
Matt

Rated 4 out of 5 stars

Would be nice to get access to glossy…

Would be nice to get access to glossy lounge after paying the order.

November 25, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 5 out of 5 stars

Good

It was easy to order on your website

November 24, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Thank you for the 5 star review.

I am so pleased to hear this and we look forward to your next order.

Cheers,
Matt

Rated 4 out of 5 stars

The website crashed after I had placed…

The website crashed after I had placed my order. Seemed like I had been scammed. However, it was just temporary luckily and my order went through

November 11, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 4 out of 5 stars

It was a promcion when i take this…

It was a promcion when i take this every mounth beaty box, so iget some present bcause im new

please exlame me

Johanna Dahlström

November 6, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Charlotte

Rated 5 out of 5 stars

*****

***** quality products

November 3, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Thank you for the 5 star review.

I am so pleased to hear this and we look forward to your next order.

Cheers,
Matt

Rated 5 out of 5 stars

Quality

Easy to use. Quality products

October 31, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Thank you for the 5 star review.

I am so pleased to hear this and we look forward to your next order.

Cheers,
Matt

Rated 1 out of 5 stars

This month I got a box

This month I got a box, witch ean unsatisfying compared to another ones

October 29, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Hi Eija,

Thank you for this review.

Please get in touch with our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

CERT good

Data, easy and great discount👌🏻

October 24, 2021
Glossybox Finland logo

Reply from Glossybox Finland

Thank you for the 5 star review.

I am so pleased to hear this and we look forward to your next order.

Cheers,
Matt

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