I am so in love with these boxes! They give me the opportunity to test new products and I’ve gained so many new favourites brands- brands I’d never consider if it wasn’t for Glossybox. So thumbs up an... See more
Company replied
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See what reviewers are saying
For me it’s been an expensive and exhausting experience as a customer. I’ve been in touch in touch with customer service multiple times, and was promised two refunds on different items ordered. They h... See more
Company replied
The products them self are nice, however the customar service is horrible. It seems to me that you do not understand norwegian, or that you are using computers to answer messages. I rarely get an ans... See more
Company replied
East to order, and i love the fact you get points to use on your next box if you leave your opinion on the products you get in the box itself. I see a lot of people say they have problems with custome... See more
Company replied
2.8
Average
564 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Easy
Fast and easy to order, even if you're new and not subscribing😊 the blush/rouge I've used for years is so hard to find, but they had it😁 so pretty satisfied with my purchase🤩
July 18, 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The is always something to look forward…
The is always something to look forward to and the product is amazing
May 22, 2023
Reply from GLOSSYBOX
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Claire
Not well enough explained information.
Well it was a bit confusing to know when they are gonna draw the money for the box and the details on how you cancel.
April 24, 2023
Reply from GLOSSYBOX
Hello Sissel,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Quick and easy
April 11, 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Everything great!!
April 11, 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I love glossybox!
February 20, 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Have receved montly boxes from you for…
Have receved montly boxes from you for over a year earlier and was very satisfied.
January 17, 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy netpage and easy to find the…
Easy netpage and easy to find the information I wanted.
January 14, 2023
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from GLOSSYBOX
Hello Sundas,
Thank you for taking the time to leave your review.
I am so sorry to hear that you have not received your free gift. I have sent a message via your account, to assist you further with this matter.
Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Can't waiting to try this out..
December 14, 2022
Reply from GLOSSYBOX
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Long time before you get your order!
When you order a christmas calander and you are promised to have it whitin the 6 of desember and its the 13th and you are still waiting.
December 12, 2022
Reply from GLOSSYBOX
Hello Kari,
Thank you for taking the time to leave your review.
I am so sorry to hear that you have not received your order. I have sent a message via your account, to assist you further with this matter.
Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Insane delavery time
I orderd 26. november and 6. desember i stil have not recived my item.
Ordrenummer: 452249390
November 25, 2022
Reply from GLOSSYBOX
Hello ,
I am sorry to hear of the frustration caused regarding this matter.
I am happy to resolve this issue for you. Please provide your order number or contact us via your account and we will be able to resolve this immediately.
Kind Regards
Package never arrived and no updates on…
Package never arrived and no updates on mail or anything on shipping
November 17, 2022
Reply from GLOSSYBOX
Hello ,
I am sorry to hear of the frustration caused regarding this matter.
I am happy to resolve this issue for you. Please provide your order number or contact us via your account and we will be able to resolve this immediately.
Kind Regards
It said 2-5 days delivery..
It said 2-5 days delivery... I ordered about two weeks ago. Still no package, and zero update.
December 4, 2022
Reply from GLOSSYBOX
Hello Anna,
Thank you for taking the time to leave your review.
I am so sorry to hear of the delay in receiving your order. I have sent a message via your account, to assist you further with this matter.
Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
Ordered the advent calendar
Ordered the advent calendar, but it is December 4th today, and it has yet to arrive.
December 3, 2022
Reply from GLOSSYBOX
Hello Mong,
Thank you for taking the time to leave your review.
I am so sorry to hear that you have faced a delay with this. I have sent a message via your account, to assist you further with this matter.
Please see this message, at your convenience.
I look forward to resolving this for you.
Kind regards,
Liam
They deliver the post when I am at work…
They deliver the post when I am at work at daytime, and they don’t put it in my postbox. They will send it back because I’m not home to sign the delivery. I have paid for it, and I dont understand why they don’t contact me on the phone.
November 30, 2022
Reply from GLOSSYBOX
Hello Merete,
I am sorry to hear you have not yet received your order.
I do want to assist and resolve this for you.
Can you please sign into your account to view the message I sent you and get back to me at your earliest convenience.
Kind regards,
Laura.
Good customer service, nice product
Order arrived a bit late, but I got fast response and good help from customer service. Nice product!
November 30, 2022
Reply from GLOSSYBOX
Hello Cecilia,
I am sorry to hear you have not yet received your order.
I do want to assist and get this matter resolved as quickly as possible.
Can you please sign into your account to view the message I sent you and get back to me at your earliest convenience.
Kind regards,
Laura.
My package never came
My package never came. I ordered a chrismas advent calendar and got a free lipgloss with it because of discount but the actual calender never came only the lipgloss i want my calendar.
November 27, 2022
Reply from GLOSSYBOX
Hello Cecilie,
I am sorry to hear of the frustration caused regarding this matter.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I sent you and get back to me at your earliest convenience? I will be able to get this sorted.
Kind regards,
Mary
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