GloverPriest Solicitors - Stourbridge Reviews 81

Great value for money, very efficient and clear communication to the whole process would recommend to all.

Best solicitors I have used. Professional, very efficient, fast responses, friendly and approachable. I was also kept up to date throughout the process which put me at ease. Will definitely use again and I will be recommending to everyone.

Chloe and Jordan helped us with our new home purchase and did a great job. They both kept us informed through the whole process and were really kind. I definitely recommend their service to anyone who needs a good solicitor!

Had Glover Priest Stourbridge as my conveyancing solicitors and they were slow, unprofessional and rude. I had Dani Mahal and she was practically impossible to get a response from, taking weeks at a time to reply to correspondence. At one point she told me she'd gotten my email but 'hadn't read it because it was too long'. She replied twice to the same email with different answers, and pretty much hit auto-reply any time I asked her to chase up anything. The chain-free process took almost 9 months and I almost lost the purchase due to the incompetent behaviour of my solicitor. I would go ANYWHERE else for conveyancing.

Used GloverPriest for my sale and purchase, the sale went through really quickly, Musrat was so helpful and always ready to help. The purchase was quite drawn out, ( new build) think it was more to do with the sellers solicitor, Rachel responded to all of my emails promptly and sometimes out of work hrs. Thank you to you both.

Chloe & Jordan we’re excellent throughout. Not once did we have to chase for an update, we were kept up to date throughout. We were really pleased with how quick our queries were responded to. Really smooth process start to finish.

Very approachable, very efficient and easy to work with team. Made my home buying experience a smooth ride and all in just approx 5 weeks. Thankyou !!!!

GloverPriest were professional helpful and very efficient with my property purchase.

They continuously kept me in the loop and always answered any questions I had throughout the process.

Highly recommend.

Service was excellent. Both Chloe and Jordan were excellent in helping me move home. Jordan was always available to listen to my questions with a happy friendly tone and professional manner. Thank you so much both.

We instructed GloverPriest to act for our house sale and purchase and would not hesitate to recommend them.

Chloe and Jordan in the Stourbridge office were unfailingly helpful and responsive to all queries. There were some communication problems lower down the chain that were only resolved by their unfailing persistence, for which we are very grateful.

We have used Gloverpriest's services and we are very pleased with their services. Their allocated workers had been very cooperative and we always felt that we were listened to. Communication was amazing.

Glover Priest were absolutely amazing with helping us with our first time purchase.

We heard so many bad stories about solicitors taking their time and really slowing the process but our communication with Chloe and Jordan was the exact opposite!

The communication was so smooth and quick, especially when our case was a bit complex as we used a gifted deposit from abroad.

We managed to go from start to completion in 3 months. Thank you for everything!

Chloe was very helpful during our process. Always quick to reply via email and happy to provide advice over the phone. She made this process as painless as possible which we were grateful for since this was our first home.

GloverPriest have been amazing.
Did a transfer of equity in a 4 week turn around. Even more fantastic as completion date was changed last minute.
Musrat is out standing in her field. And special thanks is needed for her role in completing.
Constantly kept me up to date and we’re always at the end of a phone.
So happy they got it completed

GloverPriest were very professional from start to finish, completely informing me at every stage of the process.

Joe and Sam were brilliant, they answered all my queries throughout the selling and purchasing, would highly recommend Glover Priest.

Chloe Hobbs at the Stourbridge branch did a great job on our house sale and purchase, prompt replies and responses we were kept well informed. I think the procedure was carried out in good time and in a very professional manner.

When I purchased a house, I used GloverPriest to do all the conveyancing. Excellent service! Really professional and kept me informed every step of the way. Highly recommend and I would use them again.

This review doesn’t even deserve a 1 star! Wish we had read all the bad reviews and stayed clear! Communication is awful, it’s hard to get a response unless you constantly chase. Farwa began working on our case, in which we never actually spoke to her. She left the company and our case was taken over by Karishma, which we were not informed of. Our process of moving house began in February, the chain consisted of 4. We had a date to move at the end of July, we went to the office to sign contracts where Karishma informed us that our lender was awaiting a coal mining search but it would take 48 hours to process and therefore not affect our move date. We confirmed with our removal company and packed. 4 days before our move date she rang and stated that the coal mining certificate would not be processed in time and that our move would not happen on the confirmed date. We then cancelled our removals and were left out of pocket with a cancellation fee. (May I also add we paid for this coal mining search to be carried out in April, Farwa and Karishma failed to have sent it to the lender by the end of July!) we then had a new move date every week from the end of July up until mid September, each one failed through various reasons. Once we reached the end of September our vendor pulled out of the sale. This was 2 weeks ago, we have not had any further contact with Karishma despite emails been sent from us.
We have since complained where the company have offered to deduct £100 from our fees as a gesture of good will in relation to the coal mining search. They do not acknowledge Karishma informing us to book removals incurring in a cancellation fee, as apparently she told us it would go ahead once the coal mining search was processed, I’m not sure what more proof they require other than us signing the contracts. We have dealt with so much stress this last 8 months and in the end this company was the reason we have not moved house.