Glow Bar London Reviews 68

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Regularly come here for a specific vape juice I struggle to find locally. They always despatch the next day on a great service (love the fact you can select preferred courier) and the comms are great... See more

Rated 5 out of 5 stars

Exceptional services! I was impressed by their swift response when I reached out. The CBD oil they offer is truly outstanding, and I'll certainly be purchasing more. Highly recommended!

Rated 1 out of 5 stars

Only contacted by these to ask to write another review, in exchange for a discount code off a new order when initial order was fullfilled with something other than what i asked for, then when i contac... See more

Rated 5 out of 5 stars

Never had any bother making an order or receiving one. Their products are always good to and the postage is free and quick.

Company details

  1. Vitamin and Supplements Store

Written by the company

Glow Bar London stands at the forefront of the UK's health and wellness landscape, offering an unparalleled selection of top-tier nootropics, vitamins, and supplements. As a trailblazer in CBD products, our expertise extends across a wide spectrum, encompassing premium choices such as CBD oil, gummies, topicals, vapes, and beauty products. Our commitment to holistic well-being is reflected in a vast inventory exceeding 10,000 products, thoughtfully curated from over 300 esteemed brands. At Glow Bar, we are dedicated to providing comprehensive health solutions, ensuring our customers embark on a journey to well-rounded vitality and fulfillment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great website

great website, well laid out, easy to use. packaged well. Unfortunately I ordered it to help my athritis, but it did not help with mine. Maybe I need stronger, but a bit expensive for me.

May 29, 2023
Rated 5 out of 5 stars

I recently had the pleasure of shopping…

I recently had the pleasure of shopping at GlowBarLDN, and I must say, it was a fantastic experience from start to finish. This shop offers a wide range of high-quality products that cater to various needs, making it a go-to destination for all things beauty and wellness.

First and foremost, I was impressed by the sleek and user-friendly website design. Navigating through the different categories and products was a breeze, and I easily found exactly what I was looking for. The layout was visually appealing and made my shopping experience enjoyable.

The product selection at GlowBarLDN is truly remarkable. From skincare and makeup to CBD products and wellness essentials, they have it all. Each item is carefully curated, showcasing a commitment to offering only the best to customers. It's evident that the shop takes pride in sourcing products that prioritize quality and effectiveness.

Shipping and delivery were prompt and hassle-free. My order arrived in excellent condition, and the packaging was thoughtfully done to ensure the products were well-protected during transit. The attention to detail in this aspect further added to the overall positive experience.

Customer service at GlowBarLDN deserves a special mention. The team was responsive, friendly, and went above and beyond to address any inquiries or concerns I had. Their dedication to providing exceptional customer support truly sets them apart.

In summary, GlowBarLDN is a top-notch shop that offers an impressive selection of beauty and wellness products. With a user-friendly website, high-quality merchandise, efficient shipping, and excellent customer service, it's a brand I can confidently recommend. Whether you're looking to enhance your skincare routine, explore CBD options, or simply indulge in self-care, GlowBarLDN has you covered.

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

These were expensive sweets, they did nothing for pain

I'm so sorry to write a negative review, this is the first time I've ever written a negative. These did absolutely nothing for any of my pain. I took as many as 10 at a time, maybe my arthritis can't be helped with these. I did think I'd get some relief, after all this is quite an expensive product, but unfortunately this was not the case. I write a review on everything I buy as I rely on reviews when I buy a product, this is why I give honest reviews. I did like the taste of them, but they were an expensive sweet.

April 23, 2023
Glow Bar London logo

Reply from Glow Bar London

Hi Doreen,

We’re sorry that the product didn’t fit your needs. We strive to provide our customers with the best possible experience and are constantly working to improve our products and services. We appreciate your feedback.

glowbarldn.com
Support Team

Rated 1 out of 5 stars

Poor service

Ordered some gummi’s on the Saturday and was charged £3.10 for delivery which was stated as 2 - 3 working days, so expected them Tuesday or Wednesday. Emailed on Wednesday afternoon as they had not arrived and Evri’s tracking was showing they had not even arrived with them. Got a response Thursday informing me they were out for delivery even though Evri was still showing nothing. Thursday evening they still had not arrived so I emailed again and received an apology but no explanation as to where the product was. Finally arrived Friday, if I pay for delivery I expect to receive the product within the stated delivery time, won’t use them again.

April 7, 2023
Unprompted review
Glow Bar London logo

Reply from Glow Bar London

Hi Martin,

We sincerely apologize for the delay in the delivery of your order and the inconvenience this has caused. This is not the level of service we strive to provide, and we deeply regret any frustration it may have caused. Please know that we take customer feedback seriously, and we have taken steps to improve our services to prevent similar occurrences in the future.

glowbarldn.com
Support Team

Rated 4 out of 5 stars

Professional

Their customer service is good. I made an order and realized later that I needed to change the product with another one. Not that it was bad but I needed a larger size. They agreed and I got the one I needed.

January 1, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Purchased products and didn’t have any issues whatsoever. Delivery was quicker than expected! Thank you!

January 30, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor service

After receiving an out of date product, I sent an email to the company. A few days past with no reply so I decided to engage with them via a chat service. This chat was very brief and not many messages were exchanged. The conversation, however, was drawn out over 3 days. At points I was waiting 4/5 hours for a reply. It was such a painful process and, despite receiving an in date replacement, I will not be going anywhere near Glowbar London ever again. Very very poor service

January 19, 2023
Rated 1 out of 5 stars

The vape was leaking

The vape was leaking, I sent it back.. sent multiple emails requesting a replacement and finally when I got a response I was accused of not actually returning the product.. shocking service, broken vape £20+ down the drain

January 1, 2023
Show reviews in all languages. (68 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look