Ordered in Europe, lights arrived quickly. There was a small part missing, contacted them and they immediately sent the missing part and it arrived within 2 days. No hassle. The lights work really... See more
Company replied
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Ordered in Europe, lights arrived quickly. There was a small part missing, contacted them and they immediately sent the missing part and it arrived within 2 days. No hassle. The lights work really... See more
Company replied
website easy to find and choose additional handle bar mount for glow light . turned up quickly Mount broke first time fitting (rats!!) Ordered and paid for another ,then emailed explaining my d... See more
Buggy hardware with flickering with low frequency PWM at low modes. Also there is very high audible noise from DC DC converter in battery pack. Also there's is issues with unstable Bluetooth connectio... See more
Great light with long battery life. Small details are evident in their design. Love the new battery and display. Much improved over last gen. Glow seems to be committed to improving quality and fu... See more
Quality product that works!
Great communication
Prompt delivery from across the ditch!
Second time I've used my lights and they won't turn on

Reply from Gloworm Lights
A very fast delivery time on new part ordered At a very reasonable cost
The team at GloWorm went out of their way to send me the right parts to repair a damaged older model X2. Magic service thanks
It is a very reliable and fun to use as a product. Keep up the good work
Communication was great. Always felt kept in the loop. You upgraded my product without any extra charge. Great service
If you are looking for absolutely the best bike lite money can buy at any price this is it period
This is my second one first one went on a giant propel
This one installed on a new trek super caliber battery went in a customized water bottle install looks factory
O and the company is better than good
The build quality is of the best software works awesome you can adjust the output according to the time of your ride it just doesn’t get any better than this I had a custom under frame soft tube bag made in France by BUMPAK034 for my road bike finding a place for the battery is no big deal on any bike
purchased the gen 2 X2 lights to replace the gen 1 X2 I have had for a few years. nothing wrong with the original, still going strong but the newer ones are better and easier to operate. mainly used for commuting and occasional night mountain biking. well made, easy to use, great output ... very happy with them
Great light with long battery life. Small details are evident in their design. Love the new battery and display. Much improved over last gen. Glow seems to be committed to improving quality and function and not just cutting costs to get more profit. Stay with your current model guys, improve function and design without compromising. People will pay for quality!
Very fast delivery. Excellent light.
Only comment is that the USB-C connector on the battery is a bit fiddly.
I love your products and I love your customer service even more. Absolutely wonderful. Responsive to communication. I'm a returning customer and I've recently bought my 3rd Alpha PLUS.
The light is compact and the light pattern and brightness is brilliant with the interchangeable lenses is a winner The big down side is the remote which you can't initiate the commuter mode from off mode with the double click.
Great customer service answering my questions even before I’d bought. Have only used the lights once so far but feel really solid. Customising the light intensity is simple and will help get extra out of it for longer rides.
I use these lights on the fatbike, the mountain bike, and the gravel bike. They are quite strong and very reliable! I also appreciate all the extra parts that are provided by Gloworm Lights.
Love the Gloworm light system.
Great battery. The blue tooth controller is awesome. Very happy.
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