Glowworm Neon Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We received a Glowworm light for a birthday last year. Throughout a house move the light stopped working. Hayley responded promptly and resolved the issue (sending a new electricity cable). Excelle... See more

Rated 5 out of 5 stars

Absolutely superb! I saw Hayley at a wedding show and immediately knew she can work wonders for our business. Quick communication and kept in touch through the process, offering suggestions... See more

Company replied

Rated 5 out of 5 stars

We ordered a gorgeous custom made sign for our wedding day which we will display at the venue and then in our kitchen to enjoy forever! Service was great, hayley was able to offer us a few mock ups to... See more

Company replied

Rated 5 out of 5 stars

Brilliant service and communication. We got exactly what we asked for a slightly bespoke owl delivered very quickly. Full instructions and fittings make it easy to put up. It looks fantastic and even... See more

Company replied

Company details

  1. Neon Sign Shop
  2. Lighting Store

Written by the company

Beautiful bespoke LED neon signs. Designed, manufactured and shipped to order from our Yorkshire. Our customisable designs and ready made pieces are available right now, and you can even commission a fully bespoke sign to be unique just to you or your business. There's never been a better time to get your glow on!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A* customer service

We received a Glowworm light for a birthday last year. Throughout a house move the light stopped working. Hayley responded promptly and resolved the issue (sending a new electricity cable).
Excellent customer service and would highly recommend!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

I am so impressed with the Neo Sign

I am so impressed with the Neo Sign. They really payed attention to Detail there communication is great. Delivery time was great. I wish them all the best in the future.

June 3, 2025
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for your lovely review, we're really please to hear you are happy with your custom sign :)

Rated 5 out of 5 stars

Exceptional Service and Stunning Neon!

I can't say enough good things about our experience with Glowworm Neon! From start to finish, they were incredible to work with. Hayley, in particular, was amazingly attentive and helpful throughout the entire process. She took the time to understand our needs and went above and beyond to accommodate our budget.

Glowworm Neon provided fantastic mock-ups of the designs we wanted, offering valuable advice on what would work best. The neon wall decorations they created for our games, Moving Out 2 and Undead Inc., were absolutely stunning! The Moving Out 2 neon light decoration was so impressive that we didn't hesitate to use them again for Undead Inc..

Their professionalism, creativity, and customer service are unmatched. If you're looking for bespoke neon decorations, I highly recommend Glowworm Neon! You won't be disappointed.

June 20, 2024
Unprompted review
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Reply from Glowworm Neon

Thank you so much for your lovely review! We really appreciate you taking the time to write it and are happy to hear you've been pleased with signs :)

Rated 5 out of 5 stars

So obsessed with our sign!

So obsessed with our sign!! Can’t thank the team enough for their patience and guidance throughout the whole of the process. I can’t wait to see our sign up at the wedding. Thankyou so so much!!!

May 7, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for your lovely review :) We're so happy to hear you like the finished sign. Have a fab wedding and we can't wait to see the pictures!

Rated 5 out of 5 stars

Brilliant Service

Brilliant Service - Super quick and easy to communicate with, and an excellent quality product. Thank you so much Hayley and the team!

April 19, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for your lovely review, we really appreciate it :)

Rated 5 out of 5 stars

Fantastic product

Fantastic product!

We had a sign created of our logo, firstly it came in a speedily manner, then the quality is fantastic. We were surprised with the size of it too, we thought it may be a touch smaller but glad as it fits the wall perfectly. Already referred them and think they have ordered with Glowworm Neon.

April 2, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for your great review and the pictures! It's lovely to see the sign up in the office and glad to hear you are happy with it :) Thanks for the referral as well!

Rated 5 out of 5 stars

Fantastic Product

Fantastic Product, the company was very prompt and efficient. The sign look amazing and everyone was complementing us on how lovely it looked .Defiantly would recommend this company

March 7, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for your lovely review, we're so glad to hear it was well received :)

Rated 5 out of 5 stars

Absolutely amazing from start to finish

Hayley and the team have been amazing since I first enquired about having a custom sign made, managed to mock up the design for me really quickly and accommodated everything I asked for. From the minute I had paid for my design it was built and with me within 1 week, and looks absolutely amazing such a great addition to my gaming room, very bright as well plenty of light.

March 18, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thanks for the lovely review, we really appreciate it :) Enjoy your new gaming space!

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Take time to make sure everything is as you want it, sizes, fonts and colours. Delivered to my door with all fixings and cables included. Nice people to boot. ☺️

January 19, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for your lovely review, we really do appreciate you taking the time to write it and also that you are happy with your new sign :)

Rated 5 out of 5 stars

The Perfect Wedding Neon!

From start to finish the service has been second to none and the final product is absolutely amazing, we are so happy with it.

A massive thank you to Hayley and the Team at Glow Worm Neon for efficient and fast delivery.

Would definitely recommend.

Connor and Britney

February 13, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for such a nice review! It's great to hear you are happy with your finished sign, we hope you have an amazing wedding and we can't wait to see the pictures!

Rated 5 out of 5 stars

Superb Neon Lights!

While looking for ceiling light on Google I managed to find myself on Glowworm Neons website. I'm so pleased I did!
I didn't realise that the company were local to me and that was ultimately what why I decided to buy from them. I believe in supporting local business and LOVE it when I find one that's amazing.
The ordering process was straight forward, they even checked after I ordered if I was happy with the colour selections.
I was kept up to date at every turn, from when the light was starting to be manufactured to when it would be delivered.
As were local the light was hand delivered too which was even better!
Hand written note and a bag of jelly worms made it even more special.
We're already picking out our next purchase, from start to finish the experience was brilliant. Keep up the good work and I'll keep recommending you to anyone that will listen.
Thanks again!

January 10, 2024
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for this amazing review. It really means a lot that you took the time out to write this and that you were happy with the process and the sign. We are also glad you like the jelly worms, they are almost as popular as the signs themselves!

Rated 5 out of 5 stars

Fantastic neon sign

Brilliant service and communication. We got exactly what we asked for a slightly bespoke owl delivered very quickly. Full instructions and fittings make it easy to put up. It looks fantastic and even better than we could have imagined. We will not hesitate to recommend. Thank you

December 14, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for your great review! We're so glad to hear your sign turned out as you wanted :)

Rated 5 out of 5 stars

Outstanding service

Outstanding service!

I’m in love with my custom made neon sign for my studio.
Hayley worked fast with me to get my design right and did several mock ups along with different measurements and fonts until it was perfect.
Super fast delivery and Incredible quality, the sweets and packaging were a nice touch.
I am already in the process of ordering again from the team I am that impressed.
Thank you again glow worm!

November 30, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for your lovely review, we're so glad to hear you are happy with your custom sign. Here's to the next one!

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Ordered a custom neon sign from Glowworm after a recommendation and the service is fantastic. They sent us a mock-up of the design and worked with our existing corporate logo. It looks stunning in our office and studio and will definitely be ordering again.

September 11, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for your lovely review Adam, we're so glad to hear you are happy with the sign :)

Rated 5 out of 5 stars

Glowworm were fantastic

Glowworm were fantastic, from the design to delivery, nothing was too much trouble and the price was so reasonable for such a quality sign. Will definitely be using again

August 18, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for your lovely review, it's great to hear you're happy with the finished sign. Let us know when you're ready for your next one!

Rated 5 out of 5 stars

Amazing Personalised Neon Sign

What a fantastic company!

Thank you so much for such an amazing personalised neon sign. We cannot wait to use at our wedding next year!

Customer service was amazing and any questions were answered so quickly and thoroughly.

Our light was packaged very well and even came with some delicious glow worm sweets.

Thank you again and we can’t wait to send you a photo of our beautiful sign on our wedding day!

July 15, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for such a lovely review, we're glad to hear you're happy with your sign :)
Hope you have a fantastic wedding!

Rated 5 out of 5 stars

We ordered a gorgeous custom made sign…

We ordered a gorgeous custom made sign for our wedding day which we will display at the venue and then in our kitchen to enjoy forever! Service was great, hayley was able to offer us a few mock ups to make sure we were happy with the colours and text. Really great service, would recommend glowworm neon as we have something really special and personalised to mark our big day.

August 11, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for your lovely review, we hope you have a fantastic wedding day!

Rated 5 out of 5 stars

Absolutely superb

Absolutely superb!

I saw Hayley at a wedding show and immediately knew she can work wonders for our business.

Quick communication and kept in touch through the process, offering suggestions and alternatives along the way.

Our light arrived, safely wrapped and I can’t get enough of it. Can’t wait to show it off properly at wedding fayres instead of just the office!

June 5, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you so much for your lovely review, we're really pleased to hear you're happy with it.
Good luck at the upcoming wedding fayre's!

Rated 5 out of 5 stars

Quality products from a friendly and reliable businessp

Oh my - I love my bespoke light from Glow Worm Neon. The customer service was excellent from start to finish. The product arrived really well packaging , it’s even more amazing than I could have imagined and they even sent a little pack of jelly worm which I personally thought was a lovely touch. I would absolutely recommend glow worm and would order from them again in the future!

June 27, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for such a positive review, we really appreciate it.
Enjoy the jelly worms!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Hayley was fantastic. I would highly recommend. The neon sign is better than we expected. We cannot wait to use it at our wedding. 😊

April 8, 2023
Unprompted review
Glowworm Neon logo

Reply from Glowworm Neon

Thank you for such a great review! So glad you're happy with the sign and we can't wait to see the pictures.
Hope you have a fantastic wedding!

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