I had a great experience with G&M Direct Hire. The process was smooth from start to finish, the car was clean and well maintained, and everything was explained clearly. Staff were professional, help... See more
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Review summary
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I have been with this company for the past three months and have rented different cars from them during this time. They are genuinely one of the best in London. The staff listen carefully to any iss... See more
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The service was excellent. I called yesterday to reserve a car and they had one ready for me today! Process was smooth and seamless, no time wasted. Everything was explained very clearly and profess... See more
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Today I visited G&M Direct Hire to pick up a car, and I had a great experience. The staff were very friendly and professional, and they completed all the paperwork in under two hours. I would highly r... See more
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Company details
About G&M Direct Hire Ltd - Home of PCO car hire in London
Written by the company
One of the UK’s Highest-Rated PCO Rental Companies
Written by the company
- We are delighted to be one of the largest PCO car rental providers, trusted by thousands of drivers and supported by more than 1,000 5-star Trustpilot reviews.
Contact info
Unit 13 Sovereign Park, NW10 7QP, Park Royal, United Kingdom
- 02089009574
- info@gmdirecthire.co.uk
- gmdirecthire.co.uk
1200+ verified five star review
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
professional people with respect and…
professional people with respect and their cars are in very good condition.
February 19, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your kind feedback. We’re pleased to hear that you found our team professional and respectful, and that you’re happy with the condition of our cars. Providing high-quality vehicles and reliable service for our PCO drivers in London is always our priority.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Carra,
Thank you for your feedback. We’re pleased to hear that our team was helpful and quick in sorting your car. Providing fast and reliable service for our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your feedback. We’re glad to hear you were happy with our service and truly appreciate your support.
Best regards,
G&M Direct Hire Admin
One of the best companies for PCO…
One of the best companies for PCO drivers. Good customers service.
February 13, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Roshan,
Thank you for your kind feedback. We’re delighted to hear that you consider G&M Direct Hire one of the best companies for PCO drivers and that you were happy with our customer service. Supporting our drivers with reliable vehicles and professional service is always our priority.
Best regards,
G&M Direct Hire Admin
Very Professional
Very Professional, above that so very friendly and helpful always.
February 13, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Adam,
Thank you for your kind words. We’re delighted to hear that you found our team professional, friendly, and always helpful. Providing reliable support and a positive experience for our PCO drivers is something we truly value.
Best regards,
G&M Direct Hire Admin
Great company to work with.
Very great company to work with.
Everything was explained properly cars come ready for uber and bolt.
Staff are very kind and eager to help you out when in need.
They take care of of everything for you highly recommend if you don't have your own car.
February 12, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Dominik,
Thank you for your kind and detailed feedback.
We’re delighted to hear that everything was clearly explained and that your car was ready to go for Uber and Bolt without any hassle. Supporting our PCO drivers by making the process simple and stress-free is always our priority.
We truly appreciate your recommendation and are always here to help whenever you need us.
Best regards,
G&M Direct Hire Admin
Very good team everything went very…
Very good team everything went very smooths . Friendly helpful I really advice everyone to join the company ( prices , team , cars ) everything is great
February 12, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your wonderful feedback. We’re delighted to hear that everything went smoothly and that you found our team friendly and helpful. Providing competitive prices, reliable cars, and strong support for our PCO drivers is always our priority.
We truly appreciate your recommendation and look forward to continuing to support you.
Best regards,
G&M Direct Hire Admin
Umran was very helpful throughout the…
Umran was very helpful throughout the whole process. Highly recommend!
February 9, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Rahel,
Thank you for your kind feedback. We’re pleased to hear that you found the process smooth and supportive. Providing helpful and professional service to our PCO drivers is always our priority. We truly appreciate your recommendation.
Best regards,
G&M Direct Hire Admin
My brother referred me to G&M to…
My brother referred me to G&M to collect a Kia Niro electric. I AM HAPPY with the car and the service these guys provide. Umran assisted me out of hours with collecting a vehicle and uploading documents to Uber. Top man
Thank u so much guys 5 star company
February 7, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your amazing feedback. We’re really happy to hear that you’re satisfied with both the Kia Niro electric and the service you received.
We appreciate your trust and your 5-star support. Wishing you all the best on your PCO journey, and we’re always here if you need us.
Best regards,
G&M Direct Hire Admin
Excellent service, reliable cars
I had a great experience with G&M Direct Hire. The process was smooth from start to finish, the car was clean and well maintained, and everything was explained clearly. Staff were professional, helpful, and easy to deal with. Pricing was fair with no hidden surprises. I’d definitely recommend them to anyone looking for PCO car hire in London.
February 6, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Ilias,
Thank you for your detailed and positive feedback. We’re delighted to hear that your experience with G&M Direct Hire was smooth from start to finish and that you were happy with the condition of the car, clear explanations, and fair pricing. Transparency, professionalism, and reliable service for PCO drivers in London are always our priorities.
We truly appreciate your recommendation and look forward to supporting you again.
Best regards,
G&M Direct Hire Admin
I came to collect a Wolverhampton…
I came to collect a Wolverhampton plated corolla from G&M Direct Hire. It is a brand new 75 reg corolla I am happy with my car and happy with the service.
Thank you Umran and rest of the sales team I appreciate your service.
February 6, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you’re happy with your brand-new 75-reg Wolverhampton-plated Corolla and the service you received. Providing high-quality vehicles and professional support is always our priority. We truly appreciate your trust and wish you all the best with your journey.
Best regards,
G&M Direct Hire Admin
Today I visited G&M Direct Hire to pick…
Today I visited G&M Direct Hire to pick up a car, and I had a great experience. The staff were very friendly and professional, and they completed all the paperwork in under two hours. I would highly recommend them to anyone who needs a PCO car definitely worth trying. Once again, many thanks to all the staff!
February 6, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Rahim,
Thank you for your kind and detailed feedback. We’re delighted to hear that you had a great experience picking up your car and that our team made the process quick, friendly, and professional. Completing everything smoothly and efficiently for our PCO drivers is always our priority.
We truly appreciate your recommendation and thank you for choosing G&M Direct Hire.
Best regards,
G&M Direct Hire Admin
I am very satisfied with G&M direct
I am very satisfied with G&M direct. They are very very affeciant and friendly. I always prefer them. Wishing I very happy time of them.
February 6, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Mohammad,
Thank you for your kind words. We’re very pleased to hear that you’re satisfied with G&M Direct Hire and that you find our team efficient and friendly. Your continued preference and good wishes mean a lot to us. We look forward to supporting you again whenever you need us.
Best regards,
G&M Direct Hire Admin
I worked with this company for the…
I worked with this company for the first time and I am very happy with them as they are professional and friendly. Best PCO car hire company.
February 6, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Jemal,
Thank you for your kind feedback. We’re delighted to hear that your first experience with G&M Direct Hire was a positive one and that you found our team professional and friendly. Providing reliable and supportive service to our PCO drivers is always our priority.
We truly appreciate your recommendation and look forward to working with you again.
Best regards,
G&M Direct Hire Admin
Very helpful and straight forward.
February 6, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Thank you Mr. Barakat,
G&M Direct Hire is glad to have met your expectations during your PCO journey.
As the best PCO car hire company in London we promise all our customers with best services and efficient PCO vehicles.
Best regards,
G&M Direct Hire Admin
Good luck Mr Hazrat
G and M direct hire is doing good job, met Mr Hazrat Sharad for doing my vehicle job, he is always very helpful and cooperative. It’s been a pleasure knowing Mr. Hazrat — his commitment to excellence and calm, focused approach make him an outstanding professional.
February 5, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Sanjay,
Thank you for your thoughtful and detailed feedback. We’re delighted to hear that you had a positive experience and that you found our team helpful and cooperative. Providing professional and reliable support for our PCO drivers is always our priority.
We truly appreciate your kind words and look forward to continuing to support you.
Best regards,
G&M Direct Hire Admin
G&M Direct they are very professional…
G&M Direct they are very professional and very friendly to provide necessary service . Always they look after customer like their own children . I recommend everyone who doing PCO plz come and hire G&M Direct hire .
Thanks
S Mitra
February 5, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mitra,
Thank you for recommending us in your review!
We’re glad we made your experience with us a great one and will be happy to help you again soon.
Best regards,
G&M Direct Hire Admin
I was verry happy with these guys,they…
I was verry happy with these guys,they are professional.
February 5, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
G&M Direct Hire is glad to have met your expectations during your PCO journey.
As the best PCO car hire company in London we promise all our customers with best services and efficient PCO vehicles.
Best regards,
G&M Direct Hire Admin
The staff is incredibly supportive and…
The staff is incredibly supportive and accommodating.
February 4, 2026
Unprompted review
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Customer,
Thank you for your kind feedback. We’re delighted to hear that you found our staff supportive and accommodating. Providing helpful and professional service to our PCO drivers is always our priority.
Best regards,
G&M Direct Hire Admin
THE BEST!!
Big thank you to the team at G&M direct hire. Made the process so quick and easy for me. They Helped me upload my documents and got me on the road within minutes. Will continue to use g and m
February 4, 2026
Reply from G&M Direct Hire Ltd - Home of PCO car hire in London
Dear Mr. Elvis,
Thank you for your kind words. We’re really pleased to hear that our team made the process quick and easy for you and helped you get on the road without delay. Supporting our drivers with fast document uploads and smooth vehicle handovers is always our priority.
We truly appreciate your continued trust in G&M Direct Hire and look forward to assisting you again.
Best regards,
G&M Direct Hire Admin
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