Top quality parts, fair prices, and fast shipping! The customer support is outstanding. A reliable shop for any biker. 5 stars all the way!
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I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more
Very poor customer service. I still have not received any reply or refund regarding my order. The company entered the wrong phone number in my order despite me informing them about the mistak... See more
Company replied
Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived inta... See more
Company details
Written by the company
Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.
Contact info
Poland
- gmoto.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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Customer service very rude and not…
Customer service very rude and not willing to help. Had to return some items, they kept sending a label that didn't work and kept trying to put the issue on me :/

Reply from Gmoto
Everything is the best quality.
Good product
Good product, fair price and the communication and speed of delivery was excellent
Fast delivery
they sent the wrong order and didn't want to fix the mistake...
I ordered a complete chain kit for a Honda CRF 1100 and I received a different front sprocket than the one in the picture of the ad on the website (I received a simple sprocket without anti-vibration), I wrote to them and they didn't want to change it or send me another correct sprocket, they even lied to me that they were sending me compensation for their mistake, but I received absolutely nothing... aaah and let's not forget the delivery time of the order, the order arrived after 3 weeks
I'm never ordering again!

Reply from Gmoto
Top quality
Top quality, highly qualified in parts identification, very fast delivery, absolutely satisfied!
Everything went well
Everything went well, I got the items I ordered, the package was sent quite quickly.
Find the products that I was looking…
Find the products that I was looking for and some more. Fast and reliable shipping. Recommend.
Impossible to return
I received a product that has listed as genuine product , but it was a cheap Chinese product. I tried to send back the product, I contacted them via email , I was prompted to do the return on the site, the page did not work , no matter what browser I tried

Reply from Gmoto
super...................................…
super...................................................
I needed a new indicator for my Yamaha…
I needed a new indicator for my Yamaha DT50 motorcycle. I got one for a very fair price. I recommend this website for everyone.
The quality price ratio is grate
The quality price ratio is grate. Great quality with low prices
Fast delivery and easy to access to…
Fast delivery and easy access to order status and updates. Decently fast response from customer service.
Great products
Great products, good communication. The package arrived well packed at the designated pickup point.
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