After a slight error with the packaging being damaged, GM packaging were brilliant at replacing the item immediately! The customer service was outstanding, thank you again
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My order was scheduled for delivery Friday 8th August. Didn't arrive. I was then notified that it would be delivered Monday 11th. Still no sign. Then another message informing me that ir would be del... See more
Company replied
The product on line said; "Accompanying product" referring to the lids for the 16oz ripple disposable containers. They did not 'Accompany' the product and so led to me having to re-order at further e... See more
I ordered my package for GM Packaging at 8.30 pm on the 17th February 2026. My package was delivered by lunch time on the 18th February 2026. Everything I ordered was in the package was included. I wa... See more
Company details
Written by the company
Founded in 2001, GM Packaging boasts over 20 years of industry experience, and we pride ourselves in offering the very highest levels of service. With an extensive stock holding, we ensure that our customers have access to a wide range of high-quality packaging solutions, ready for prompt delivery. Our commitment to excellence is reflected in the carefully selected products we provide, ensuring durability, reliability, and sustainability in every offering. Whether you're a small startup or a large enterprise, we’ll help you find the right packaging solution for your business.
Contact info
Unit 3, Jade Business Park, SR7 9DR, Seaham, United Kingdom
- 0191 296 2007
- sales@gmpackaging.co.uk
- gmpackaging.co.uk
4.5
Excellent
21 reviews
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After a slight error with the packaging…
After a slight error with the packaging being damaged, GM packaging were brilliant at replacing the item immediately! The customer service was outstanding, thank you again
July 6, 2026
I ordered my package for GM Packaging…
I ordered my package for GM Packaging at 8.30 pm on the 17th February 2026. My package was delivered by lunch time on the 18th February 2026. Everything I ordered was in the package was included. I was really pleased with the fast response from GM Packaging and will definitely use them again.
February 18, 2026
Quick delivery
Quick delivery
It was a very quick delivery and the boxes were perfect for our kids Christmas party.
November 24, 2025
Positive update.
The product on line said; "Accompanying product" referring to the lids for the 16oz ripple disposable containers. They did not 'Accompany' the product and so led to me having to re-order at further expense! A bit misleading!
I am now changing my rating to 4 star in response to the excellent customer service I have received that has resolved my issue and looks to make improvements for the future. Many thanks.
December 5, 2025
I have been using company for a few…
I have been using company for a few years now very Easy to order &
Quick Delivery
November 21, 2025
Excellent customer service and speedy…
Excellent customer service and speedy reply to my email regarding an issue with the order. Resolved quickly.
November 27, 2025
Package was of good quality (sausage…
Package was of good quality (sausage roll 8 inch)
Contacted company and answered promptly and was very helpful.
The company that delivered let them down though as made it difficult to collect goods on missed delivery.
October 6, 2025
The service was so fast
The service was so fast, great communication throughout ever stage, great product (Christmas Party Boxes), would highly recommend.
August 21, 2025
Unprompted review
Issue resolved
My order was scheduled for delivery Friday 8th August. Didn't arrive. I was then notified that it would be delivered Monday 11th. Still no sign. Then another message informing me that ir would be delivered by 6pm Tuesday 12th. It is now Wednesday 13th 18.30. Still no sign of my package.
This is the result of the delivery company, and NOT GM Packaging. Their service and help with my issue was impeccable
August 7, 2025
Reply from GM Packaging
Hello Ian, we're sorry for the inconvenience caused. We understand this was due to a misunderstanding with the delivery address, and that you have now received your order. If there is anything else we can do to assist you, please do not hesitate to contact us.
Great freezer shame about the…
Great priced freezer shame about the delivery rude driver and just dumped the pallet and left so freezer was not unpacked and checked before leaving very poor
March 1, 2023
Unprompted review
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