Connor was very polite,helpful and patient. He guided me through the options available for getting a fridge freezer repaired cost-effectively and the timescales for an engineer's visit. It was then... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The person was very helpful even though he had bad news regarding my freezer. He explained the problem and said needed replacement. He said would arrange replacement. I explained I cannot go to... See more
Company replied
Adam was absolutely fantastic. I bought a brand new tumbler dryer and was under the assumption that it needed to be plumbed in. Adam gave me a quote but then in an example of fantastic customer servic... See more
Company replied
Ken P arrived early for the appointment to look at our hisense american fridge freezer. Carefully took apart to get inside and check the components as required. Had a nice chat with him as well.... See more
Company replied
Company details
Written by the company
At Go Assist we provide a one-stop solution for homeowners and landlords, offering services regarding appliances, plumbing, electrical, boilers, locksmiths and pest control. Whether your domestic appliance is faulty, boiler has broken down, fuse box has tripped, or tap is leaking – you have come to the right place. We provide quality repairs for home breakdowns from a team of reliable, vetted engineers. We will always aim to get out to you the same day, boasting an impressive engineer response time and first-time fix rate.
Contact info
United Kingdom
- go-assist.co.uk
4.2
Great
27K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Curtis was very helpful explained…
Curtis was very helpful explained everything to me with no pressure Htook his time very polite and made a nice change to be treated this way
September 30, 2026
Reply from Go Assist
Thank you for sharing this, Lynn. It’s good to hear the service was helpful. We’re pleased you chose to tell us how things went.
The Go Assist Team
Booking process was simple informative…
Booking process was simple informative and attentive staff!
September 30, 2026
Unprompted review
Reply from Go Assist
Thank you, Elliott. We’re glad the process was straightforward. We really value you sharing your experience.
The Go Assist Team
Oven master🤩
Repair man turned up at specified time, polite and courteous. Completed break with minimum fuss, obviously a good knowledge base.
September 30, 2026
Unprompted review
Reply from Go Assist
Thanks for letting us know, Mary. We’re pleased the repair was sorted. We’re grateful you took the time to leave a review.
The Go Assist Team
Very helpful and got it sorted in…
Very helpful and got it sorted in timely fashion
September 30, 2026
Reply from Go Assist
Thanks Emma. It’s good to hear the service was helpful. We value the time you took to write this.
The Go Assist Team
Very good service from Kevin who mended…
Very good service from Kevin who mended my dishwasher in record time. Very professional, friendly and knowledgeable on the Bosch dishwashers. Highly recommend.
September 30, 2026
Unprompted review
Reply from Go Assist
We appreciate your comments, Sarah. It’s good to hear the service was helpful. The team will be pleased to read your comments.
The Go Assist Team
Reply from Go Assist
Thank you for your comments. We’re pleased everything went well. We’re glad you chose to share this with us.
The Go Assist Team
Repair made simple
Easy conversation. Max understood what I needed and organised a solution for me.
September 30, 2026
Unprompted review
Reply from Go Assist
Thanks for letting us know, Andrew. We’re pleased the repair was sorted. Hearing about your experience means a lot to us.
The Go Assist Team
Reply from Go Assist
Thanks for writing to us, Kerry. It’s good to hear the service was helpful. Your feedback means a great deal to the team.
The Go Assist Team
Archie was great!
Archie was great, extremely knowledgable and explained my options clearly.
September 29, 2026
Unprompted review
Reply from Go Assist
Thank you, Jake. It’s lovely to see Archie recognised for their help. We’re glad you chose to share this with us.
The Go Assist Team
Very helpful
Nikita was very helpful and honest about the service, costings and how it all works. He went through everything in such detail and helped me to understand it all
September 30, 2026
Unprompted review
Reply from Go Assist
Thanks for writing to us, Georgia. It’s good to hear the service was helpful. It’s always helpful to hear from our customers.
The Go Assist Team
Easy going and explained the options…
Easy going and explained the options clearly. Thanks
September 30, 2026
Reply from Go Assist
Thanks for writing to us, Joe. We’re glad the process was straightforward. We’re glad you chose to share this with us.
The Go Assist Team
Thank you Natalie- great service…
Thank you Natalie- great service delivered with a virtual smile
September 30, 2026
Unprompted review
Reply from Go Assist
Thanks for writing to us. We’re glad Natalie provided such helpful service. We’re pleased you chose to tell us how things went.
The Go Assist Team
Was clear about services the company…
Was clear about services the company can provide. Was kind sharing information about the engineer
September 30, 2026
Unprompted review
Reply from Go Assist
We appreciate your review. We’re pleased the engineer was able to help. Your feedback means a great deal to the team.
The Go Assist Team
Reply from Go Assist
Thank you, Fiona. It’s good to hear the service was helpful. We’re pleased you chose to tell us how things went.
The Go Assist Team
Washing machine broke down looked…
Washing machine broke down looked online, found Repairz Go Assit spoke to Natalie on the phone, explained, and set up an appointment. Very friendly
very happy with the service so far
September 30, 2026
Unprompted review
Reply from Go Assist
Thank you for sharing this, Anand. We’re pleased the repair was sorted. Your feedback means a great deal to the team.
The Go Assist Team
Natalie was excellent in her…
Natalie was excellent in her descriptives on all services available including the ongoing membership I took out. Highly recommended individual within your team. 5 stars.
September 30, 2026
Unprompted review
Reply from Go Assist
Thanks for letting us know, Steve. It’s lovely to see Natalie recognised for their help. We’re grateful you took the time to leave a review.
The Go Assist Team
Excellent booking service
Go Assist have a quick response to your initial call, and Lewis who dealt with us was helpful, informative and very patient and put us on the right track with what we needed.
September 30, 2026
Unprompted review
Reply from Go Assist
We appreciate your comments, Linda. It’s good to hear everything was handled promptly. We really value you sharing your experience.
The Go Assist Team
Just dealt with Max Glasgow Office and…
Just dealt with Max Glasgow Office and found him very helpful in organising oven repair engineer call out and have set up account for any future repairs required on all my kitchen appliances
September 30, 2026
Unprompted review
Reply from Go Assist
Thank you, Helen. We’re pleased the engineer was able to help. We’re glad you chose to share this with us.
The Go Assist Team
Fast and efficient service
Fast and efficient service. Booked yesterday, fixed this morning! Engineer, Jake very friendly and knowledgeable!
September 29, 2026
Reply from Go Assist
Thank you, Ade. We’re pleased the engineer was able to help. We really value you sharing your experience.
The Go Assist Team
Reply from Go Assist
We appreciate your comments, Sharon. It’s good to hear the service was helpful. We’re glad you chose to share this with us.
The Go Assist Team
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