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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, extensive knowledge, and friendly demeanor, making every interaction pleasant and informative. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized itineraries and seamless organization of complex travel plans. Reviewers also commend the excellent accommodations and the carefully selected locations, which contribute to an unforgettable holiday experience. The meticulous attention to detail in planning and execution, including transfers and internal flights, ensures a stress-free journey, even for first-time travelers to Africa. Many consumers felt well-cared for and safe throughout their trips, emphasizing the company's commitment to their well-being.

What people talk about most

Holidays

Consumers find holidays to be positive, often describing them as "the trip of a lifetime" and "amazing." Many... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Users describe positive interactions with service, highlighting that nothing was too much trouble and that... See more

Location

Customers had positive experiences with location, frequently praising the beauty and safety of various... See more

Based on these reviews

Rated 5 out of 5 stars

There were no problems. The itinerary was so detailed and left nothing out. There were always nice transport personnel and everything was easy to navigate. In Africa plane trips were simple as wel... See more

Rated 5 out of 5 stars

Go 2 Africa organised our recent trip to Africa and I would highly recommend their services. Our two weeks encompassed Cape Town, Sabi Sands, Victoria Falls and the Okavanga Delta in Botswana and was... See more

Rated 5 out of 5 stars

This was my second trip with my husband and we are coming back in 2026 with our whole family! We love the animals, the sunsets, the night sky and the people! The safari drives with the rangers and tra... See more

Rated 5 out of 5 stars

Go2Africa did an amazing job with our trip. We visited 3 countries and all aspects from the personal meet and greets to safari flights to wonderful camps could not have gone any smoother. Attention to... See more


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency

Written by the company

Go2Africa is part of Nawiri Group, a Certified B Corp™. We are passionate about crafting personalised safari experiences that capture the essence of Africa’s wild beauty and diversity. With a deep understanding of the continent’s landscapes and ecosystems, we curate journeys that go beyond traditional travel to create immersive explorations of Africa’s rich biodiversity and cultural heritage. Our diverse portfolio of handpicked accommodation, from luxurious lodges to authentic tented camps, caters to every traveller’s style, preference, and budget. Each property is rigorously vetted to ensure exceptional quality, comfort, and safety, allowing our guests to enjoy complete peace of mind while surrounded by some of Africa’s most breathtaking scenery. What truly sets us apart is our unwavering focus on personalisation. Every journey we design reflects the individual desires and expectations of our travellers, resulting in seamless itineraries that balance adventure, relaxation, and discovery. Through our extensive local knowledge and long-standing relationships, we provide exclusive access to prime wildlife-viewing locations and unforgettable moments in nature. As a multiple World Travel Awards winner, we are recognised for our excellence, integrity, and commitment to responsible tourism. Our dedication to sustainability is reflected in meaningful conservation partnerships with organisations such as Greenpop and the Endangered Wildlife Trust, which support reforestation, wildlife protection, and community upliftment across Africa. We remain deeply committed to protecting Africa’s ecosystems and wildlife while supporting local communities. Our approach ensures that every safari we create contributes positively to conservation efforts and the preservation of the continent’s unique ecosystems for generations to come.


Contact info


4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Rated 5 out of 5 stars

Africa feeds the soul like no other…

Africa feeds the soul like no other place on Earth! Its vast diversity, beckons to us to return to explore new areas that offer the uniqueness of each landscape. The spiritual awareness of seeing the wildlife roaming freely on the savannas of East Africa and the Gorillas of the mountain forests, absolutely rocked my world beyond words. Of course, my grandchildren needed to see this! So trip 2 included a little larger group and an itinerary that also included S. Africa, Zimbabwe and Victoria Falls - with exciting activities at the Bakota Gorge for our young adventurous adults…Cape Town and wine country are easy add-ons. What a difference this trip made! My grandson found his purpose and my Grandaughter and husband, committed to finally starting their family. We now have a new baby in the family and another on the way🤗. My husband and I were drawn back once again-this time to explore the more remote areas of Tanzania. The kopji outcroppings are unique to this area and offer excellent big-cat perches. It is easy to add a visit to the crater and/or a trip to the beaches of Zanzibar from here. Needless to say, the choices for that “once in a lifetime experience”, are endless in Africa. However, if you are a fan of a stress free vacation, navigating the complexities of travel between countries, camps, etc is next to impossible without the help from a staff that knows the area (believe me, I’ve done the research!). Go2Africa has just booked our 4th trip and I wouldn’t travel without them❣️ Thank you for enriching our lives beyond measure and taking such excellent care of us along the way. We will see you soon!

June 8, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Safari Experience

I spoke to a few companies regarding our long-awaited Safari trip. Go2Africa were by far the best, from the 1st point of contact with Ashley who was excellent with itinerary suggestions and recommendations through to dealing with Nawal who was so very helpful with everything post booking!Ashley & Nawal were always available for queries, although the information and app provided by Go2Africa was very comphrensive. They were helpful, informative and nothing was too much trouble. The trip itself was absoloutely incredible. Both my husband and I were blown away by the whole experience. We stayed in 2 camps, Samburu and The Masai Mara. The camps were fabulous as was the Managers and staff including the drivers who were just amazing. Nothing was every too much trouble for them. From the moment we landed in Nairobi, our transfers, check-ins with hotels and lodges were just so smooth and stress free. My husband & I would highly recommend Go2Africa. We don’t often use Travel Agents so it was important to find someone with local knowledge and who would provide good customer service.They delivered on both fronts and enabled us to have the most wonderful and memorable 1st Safari. We have recommended Go2Africa to our friends and family. 

January 7, 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Hi PW,

Thank you for your wonderful feedback.

We’re delighted to hear that Ashley and Nawal provided such supportive and seamless service throughout your journey, and that your first safari experience exceeded expectations. It’s great to know every detail – from planning to your time in Samburu and the Masai Mara – came together so smoothly.

We truly appreciate your recommendation, and so pleased we could help create such a memorable trip.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Trip of a Lifetime

This amazing trip was a 3 week whirlwind that encompassed 3 different countries, multiple flights, tours, drives and borders and it was completely seamless. We had not one worry the entire time we were away. The sights we saw, the experiences…I can never say enough about Africa, and go2africa made it unbelievable! Our properties were chosen for our likes and our budget with such care. It really was the perfect vacation and the best 3 weeks of my life.
Sadly our second trip was not to be, as my husband passed away, but go2africa treated me with such care, compassion and concern when I had to cancel our plans.
People say you can judge businesses by repeat customers. I’ll be heading back to Africa again in 2027, a solo journey this time, but go2africa will be there with me every step of the way.

October 31, 2025
Unprompted review
Go2Africa logo

Reply from Go2Africa

Dear Michelle,

Thank you for sharing such a heartfelt reflection.

We’re so happy your trip was seamless and memorable, and that every detail came together to create such a special experience. At the same time, we’re deeply sorry for your loss, and we’re grateful we could support you with care during such a difficult time.

Thank you for trusting us with another journey – we’ll be here to support you every step of the way in 2027.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Not just great planning, but real support.

We took my 97 year old mother to Africa. She got pneumonia 10 days into our 3 week trip. She was evacuated to Harare, Zimbabwe, and we were still in the ER awaiting test results when Go2Africa sent someone to help. This wonderful woman found me dinner, a nearby hotel & drove me to and from the hospital each day. Go2Africa also arranged for my husband to make it to Harare as there wasn't room for him on the medical flight. 10 days later, when my mother recovered and still wanted to see giraffes and lions, Go2Africa was able to rearrange our trip and extend it by 10 days, so my mom didn't feel as if she missed out. We are going back to Africa in a month with Go2Africa, I wouldn't go to Africa with anyone else. I'm sure there are many good trip planners for Africa, but Go2Africa was there every step of the way with the help we needed, when we most needed it.

April 14, 2025
Unprompted review
Go2Africa logo

Reply from Go2Africa

Dear traveller,

Thank you for sharing this deeply personal experience with us.

We’re so sorry your mother fell ill, but truly glad to hear she recovered and was able to continue her journey. Supporting our travellers in moments like these is incredibly important to us, and we’re pleased our team could be there to assist you when it mattered most.

It’s wonderful to know your trip could be adapted so your mother didn’t miss out on such special experiences. Your trust means the world to us.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Great holiday experience

Once again Mary and Annali organised a brilliant holiday for us, they kept in touch with us regularly so I always felt we would have backup if anything went wrong (which it didn’t!)

March 4, 2026
Unprompted review
Go2Africa logo

Reply from Go2Africa

Hi A Brown,

Thank you for your kind words and for trusting Mary and Annali once again.

We’re delighted you had a brilliant holiday and that their support gave you peace of mind throughout. Your continued support means a great deal to us.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

The trip was absolutely wonderful

The trip was absolutely wonderful! We had a brilliant guide, Mr. Donovan who was so knowledgeable, kind and warm! The trip was well curated and our itinerary and accommodation was top notch!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

This was my second trip with my husband…

This was my second trip with my husband and we are coming back in 2026 with our whole family! We love the animals, the sunsets, the night sky and the people! The safari drives with the rangers and trackers are so impressive. Their knowledge and expertise is beyond any expectations. They know the animals, insects, plants and teach so much along the way. Everyone at the lodges are attentive and fun! The food and hospitality are excellent.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Cape Town & Kruger

We traveled to Cape Town and Kruger in February 2026 and had the most incredible experience. Go2Africa made the planning such a seamless and enjoyable process. They always answered any questions we had and the communication was amazing. We were nervous traveling to Africa from New York, but all of that went away with the organization and communication Go2Africa provides. Every transfer, tour, activity, guide, etc was AMAZING! The safari experience at Thornybush was some of the best days of my life. HIGHLY recommend Go2Africa for an unforgettable and enjoyable Africa journey.

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

The go2africa team

The go2africa team, namely Kate and Charlotte , arranged an amazing experience of a life time. The package was tailored specifically for us and the entire 16 day adventure went off without a hitch. The itinerary was detailed, the camps and hotels 5 star. Looking forward to doing another safari soon.

November 1, 2025
Unprompted review
Rated 2 out of 5 stars

Very inflexible on refunds/credits on major medical reasons

We booked the Botswana family trip with Lucy and Susan and was a pleasant experience and they were very good on exploring it. Unfortunately i tore my hamstring 3 weeks before the trip and my surgeon after an MRI advised me to not travel . I approached the company with medical certificate they refused to give me credit for future trips or refund. This was an expensive family trip and we were very disappointed with GoToafrica management

December 29, 2025
Unprompted review
Go2Africa logo

Reply from Go2Africa

Dear Umesh,

Thank you for sharing your feedback, and we are genuinely sorry to hear about your injury and the disappointment of having to cancel your trip so close to departure. We fully understand how upsetting it is when unforeseen medical circumstances disrupt long-planned travel.

When we received your cancellation request, our team did make every effort to work with our partners to minimise the impact for you. Due to the timing of the cancellation, we were limited by supplier cancellation policies; however, we were able to secure and pass on a partial refund rather than applying a full cancellation charge.

While we appreciate how frustrating this outcome feels, travel insurance is designed to protect travellers in situations such as sudden illness or injury, where supplier refunds are not possible.

We are always happy to assist with any documentation required to support an insurance claim.

We truly value your trust and feedback, and we regret that circumstances beyond anyone’s control led to this experience.

We wish you a full recovery and hope to assist you again in the future under happier circumstances.

Warm regards, The Go2Africa Team

Rated 5 out of 5 stars

Most amazing trip ever !!!!! It was like 4 trips in one,,,, with all the different adventures they planned for us

Most amazing trip ever , from the moment we were picked up at the airport to the time we left, everything was looked after. I have to be honest my husband was a bit nervous about the trip, as you always hear things like SA is not safe, well that could not be further from the truth, from the moment we landed and there was a car to pick us up to bring us to our hotel, to the well organized adventures we did , everything was looked after and we never had an issue or concern, Ramona and Beandri did a fabulous job.
It started in Cape Town, our hotel they chose for us was amazing, and we did the tour to Cape Point, we hiked Table Mountain which was amazing, we went to the VA Markets , went to the coloured houses area, and so much more,the food was amazing everywhere we went, then we were off to Stellenbosch which in my opinion is a must see the town has such charm and the restaurants and food again is spectacular, we drove to Hermanus which is such an amazing town, now our whale watching tour was cancelled because of the windy weather, but we still went as the town is so beautiful, then off to Agulus where the two oceans meet, the views were spectacular……. Then we were off to our Safari Shumbalala Lodge , which was over the top Amazing, our Guide Phillip and Tracker Tony were incredible. The rest of the staff there was so incredible they looked after our every need, and made so many special meals for us and so many lasting memories,,,,,,, I highly recommend this lodge as well, Then after this we went to Victoria Falls which was absolutely amazing,,,,,, again the people and the views and the food, was next level……. I honestly do not have one thing I could say I wish had of been better as the entire trip was AMAZING….. I could go on and on, but please if you are thinking about going to South Africa do, do not let the fear of going stop you, we felt 100% safe at all times, and again the people , food, adventures and sheer beautify of South Africa was amazing ….. It’s a trip of a lifetime 😀

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The whole experience with Go2Africa was seamless. They listened, they advised, and they performed. We would certainly use their service again.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Safari and Wine Country Experience with Go2Africa

I decided on a last minute trip to South Africa for my wife and I for safari and wine country. I interviewed a few different travel agents but after talking with Ashley at Go2Africa I knew I found the right one. She, along with Stuart, took time to understand what I was trying to create with the trip and then delivered an amazing itinerary to suit. They were both very knowledgeable about the locations and took as much time as needed to answer questions and brainstorm unique activities. I had to delay the trip last due to an injury and they really helped me work through the last-minute change to minimize out of pocket expenses. It was the trip of a lifetime and we will be working with them again on our next African adventure! If you are considering a trip to Africa I highly recommend the Go2Africa team, specifically Ashley and Stuart.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Leave the corporate travel agencies behind

Have always made my own travel plans. Being this was a bucket list trip and no experience in Africa, we looked at several travel agents and companies. From the first interaction with Emma who asked questions and created an amazing itinerary to Maureen who was there for every detail from vaccinations, what to pack and the timeline for every step. Created a very personal itinerary, felt very cared for in every step from beginning, during follow up after. High recommended.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Go2Africa experts on the ground

Choosing Go2Africa as our travel advisor and booking agency was our best decision in planning and going on our incredible southern African adventure in September & October 2025. We spent three weeks in South Africa, Botswana and Zambia, and loved every lodge and hotel experience. Every member of the Go2Africa team were professionals, listened to our needs and put together a wow itinerary in consultation with us. We are Australians and we would highly recommend Go2Africa experts on the ground based in Capetown who offer excellent service, advice, assistance, and value for money.

September 21, 2025
Unprompted review
Rated 5 out of 5 stars

Planning was made easy by first our…

Planning was made easy by first our "planner" Justin who turned my dreams into a reality - then Nicole who managed us thru the final stages and on thru the trip. always at hand if we needed her. I highly recommend Go2Africa for a wonderful African adventure. We will be going back for sure and will use Go2Africa again

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

10/10 experience

Go2Africa, and more specifically Stuart Coffey, allowed myself and my partner to have the most unique and amazing experience. Not only did we get to have the most perfect holiday and see the most amazing things, we didn’t have to worry about anything at all, as Go2Africa had everything organised for us. Stuart was so helpful prior to us leaving for our holiday, ensuring that we get everything we wanted out of our experience. Without Stuart and without Go2Africa, we would not of been able to experience Africa the way we did. We can’t wait to book another holiday with them.

September 2, 2025
Unprompted review

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