Go2Africa Reviews 

133
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the expert planning team is exceptionally knowledgeable, friendly, and dedicated to crafting completely personalized itineraries. Travelers emphasize that every single detail is managed professionally, ensuring that luxury accommodations and guided safari tours consistently exceed all expectations. However, some people mentioned encountering minor logistical setbacks during their travels. A few reviewers noted specific instances where airport pickups missed them or connections between different remote destinations felt overly rushed and stressful. Even with these occasional coordination gaps, customers consistently praise the exceptional communication and reassuring support provided throughout the entire journey.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the exceptional dedication and outstanding... See more

Staff

Customers consistently note positive experiences with staff, highlighting the knowledgeable and professional... See more

Holidays

Clients share positive opinions on holidays, describing their African safari experiences as the trip of a... See more

Location

Reviewers highlight positive aspects of location, praising the stunning scenery, wonderful lodges, and... See more

Customer service

Users describe positive interactions with customer service, noting that representatives are consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very beginning working with Ashley to plan the trip to then working with Maureen O to coordinate everything, to the trip itself, & follow up during/after, everything was professional prompt... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend go2africa and Monique and Stuart anymore. This is my second holiday in Africa with them. the focus on safety is very important and they have ensured safety and a strong cultural exp... See more

Company replied

Rated 5 out of 5 stars

Go2Africa did an amazing job with our trip. We visited 3 countries and all aspects from the personal meet and greets to safari flights to wonderful camps could not have gone any smoother. Attention to... See more

Rated 5 out of 5 stars

From our very first email and video call, Ashley made us feel at ease and gave us the confidence to know that we were in good hands. She listened to what we wanted to see and do, but was honest enough... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Tour Agency
  4. Travel Agency

Written by the company

Africa's trusted tailor-made safari specialists. First-hand expertise, trusted local relationships and over 25 years of experience.​ We believe Africa is best experienced through people who truly know and live it.​ Our Africa-Based Safari Experts combine first-hand experience, specialist regional knowledge and trusted local relationships to help travellers experience the Africa that's right for them.​ That expertise extends well beyond itinerary design. From the moment your journey is confirmed, you're welcomed by our dedicated Customer Experience team, who become your trusted point of contact throughout your journey. They coordinate every detail before you travel and work alongside trusted local partners to provide seamless support until you return home. Backed by 24/7 assistance, the Go2Africa Travel Companion App and the wider Nawiri Group ecosystem, you'll always have expert support whenever you need it.​ Home to 21 Condé Nast Traveller Specialists, more than any other African safari company, and recognised by Condé Nast Traveller, Travel + Leisure and the World Travel Awards.​ Trusted by thousands of travellers through verified reviews across Trustpilot and Feefo, with many choosing to travel with Go2Africa year after year and recommending us to family and friends.​ As part of the B Corp-certified Nawiri Group, we generate funding through travel and long-term partnerships, then work alongside trusted local organisations on initiatives that strengthen landscapes, support livelihoods and help people and wildlife thrive together.​


Contact info

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

131 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolute best company to book an African trip

My husband and I have travelled extensively and used many travel agents over the years but none come anywhere near the level of professionalism, expertise and care of Go2Africa. I honestly cannot fault them. From my first contact with this company it has been an effortless process to organize our month long trip travelling to Zimbabwe, Botswana & Uganda. Jessica was exemplary in her ability to quickly understand what we wanted and expertly guide us to how we could achieve it. She was patient and caring and a great communicator. I always knew she would respond to any email I sent quickly and thoroughly which streamlined the process of organizing our trip. Annalise then took over to guide us through the logistics required to be completely ready for our adventure. She, too, was excellent. So friendly to work with, always promptly responding to any query or request with a high level of expertise and professionalism. Every aspect of our trip has been covered in such detail and I have had to do very little. And the app they give you with all your travel details is fantastic. Very user friendly and everything you need is there. If you are planning a trip to Africa contact Go2Africa and you will quickly realize that you are in the most expert hands to organize your holiday and it will be done with professionalism and care.

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Madelein and Carla at Go2Africa are wonderful travel agents

I worked with Madelein and Carla at Go2Africa to plan our trip to Southern Africa and they were wonderful. They were incredibly patient, particularly given the time zone difference from California to Southern Africa. They were responsive, helpful, and made the planning process feel easy.
Our safari an incredible experience, with the perfect blend of rugged bush country and luxurious game lodges. We were fortunate to see many, many animals, but one of the unexpected highlights was seeing wild dogs, especially because they are so rare.
Madelein and Carla also planned our visits to the cities in South Africa and Victoria Falls. We especially loved kayaking near the African penguins at Boulder’s Beach in Cape Town. It was such a fun and unique experience and a wonderful complement to the safari portion of our trip. All the accommodations exceeded our expectations, and we loved each of the areas.
Our local tour guides were also fantastic. They took the time to listen to our interests and then made things happen around what we wanted to see and experience. Their knowledge, flexibility, and genuine enthusiasm made the trip even more special.
Overall, this was a truly memorable adventure, and we would highly recommend Go2Africa travel agency to anyone looking for a well-planned trip that combines adventure, comfort, wildlife, and personalized service.

July 13, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your thoughtful feedback, Julie.

It’s wonderful to hear that Madelein and Carla helped create such a varied and memorable Southern African adventure, and that the care and expertise of your local guides added so much along the way.

From the thrill of spotting rare wild dogs on safari to kayaking near the penguins in Cape Town, it sounds like you experienced some truly special moments. We’re delighted that the balance of adventure, wildlife and beautiful accommodation made your journey everything you had hoped for.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Felt prepared and excited for the trip

We are leaving for Maasai Mara tomorrow. We have a good experiance in planning and preparing for the trip with Go2Africa. Caroline Nyawira was our planner where she listened to our goals and gave us a good plan. Charlotte Anyango then came in to prepare us for the trip. She was very knowledgable and responsive to our questions. She made a difference. We are excited to start the journey and felt prepared.

August 11, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your kind feedback, Dan. It's wonderful to hear that Caroline and Charlotte have helped you feel confident, prepared and excited for the journey ahead.

We wish you an incredible adventure in the Maasai Mara and hope your safari is everything you've been looking forward to!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Go2Africa is a fabulous travel company

We couldn’t be happier and more impressed by a travel agency! Both team members we worked with Giada and Susan were so attentive, organized, and informative in helping us to plan for and experience our safari. We would highly recommend using Go2Africa and especially staff members Giada and Susan. They truly care and looked after every detail of our trip.

August 11, 2026
Unprompted review
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Reply from Go2Africa

Hi Kate,

Thank you for your lovely feedback. We're delighted to hear that Giada and Susan made you feel so well cared for throughout the planning and your safari, with every detail thoughtfully taken care of.

We appreciate your recommendation and will be sure to share your kind words with them.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Go2Africa will create a world of wonder experience

Go2Africa created an itinerary that made a trip of a lifetime! Maureen listened to what I wanted to experience and Charlotte “held my hand” along the way. Every single aspect of the trip went smoothly. We didn’t need to worry about anything. The lodgings they selected were perfect.
The only glitch was created by my own booking airline home which was cancelled. Within hours, Go2Africa provided us with an extra activity and driver that was memorable.
I can’t recommend this company enough. Highly recommend them for planning your African adventure. They planned five countries (my request) with coordinated flights, lodgings and activities.

June 15, 2026
Unprompted review
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Reply from Go2Africa

Hi Teri.

Thank you for your wonderful feedback. What an adventure across five countries! It's lovely to hear that Maureen and Charlotte made such a complex journey feel effortless, allowing you to simply enjoy every experience along the way.

We're especially glad our team could step in when your flight plans unexpectedly changed and turn the extra time into another memorable part of your journey. Thank you for your kind recommendation and for trusting Go2Africa with your trip of a lifetime.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Cannot recommend go2africa and Monique…

Cannot recommend go2africa and Monique and Stuart anymore. This is my second holiday in Africa with them.
the focus on safety is very important and they have ensured safety and a strong cultural experience. Will book with them again and again!

August 4, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your feedback, Shanae.

It means so much that you've trusted Go2Africa with a second African adventure, and that Monique and Stuart helped create an experience where you felt both well cared for and connected to the places and cultures you visited.

We truly appreciate your continued trust and look forward to being part of many more African adventures!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Exceptional Southern Africa Experience

My son and I had an exceptional Southern African Experience organised by Go2Africa. We felt very supported by Mary and Annali in the entire process from organizing our itinerary to its implementation. Our adventure included time in South Africa, Zimbabwe, Zambia, Botswana, Namibia and Lesotho. It was trully a "Once in a Lifetime Experience"

July 1, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback, Wendy.

What a special adventure to share with your son, exploring so many incredible corners of Southern Africa together. It's lovely to hear that Mary and Annali made you feel well supported from the initial planning through to your travels.

We're honoured to have played a part in your once-in-a-lifetime journey and hope the memories you made together stay with you both for many years to come.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

1st safari for my husbands birthday 🥳

I was looking to book a safari for my husbands birthday in August and had no clue where to start. I researched and knew the area we wanted to go and saw a camp I really liked. I contacted a few agents to see who could get us the dates we wanted and Go2Africa came through for us 🥰 the customer service was so good but most importantly it’s the constant communication that made me feel comfortable with our choice as we had never booked through an agent before but they made the process so easy and seamless. We had some dietary requirements which they reassured would not be an issue, they gave us advise on what to accept answered any question no matter how silly it sounded. Cannot recommend them enough. Meg and Nicole are the main people I dealt with and they really made me feel so comfortable with our choice and were so helpful and professional. Even now we are due to go to our trip tomorrow and they emailed me to make sure we are good and to remind us that they have 24/7 contact number in case we need it. Would 100% recommend and will defo be using them in the future without a doubt. Thank you for making the process easy for us 🥰

January 10, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your heartfelt feedback, Shazia.

It's wonderful to hear that Meg and Nicole made planning your first safari feel so easy and reassuring, and that you’ve felt well supported every step of the way.

What a special way to celebrate your husband’s birthday! We wish you both an incredible safari and hope this first African adventure brings you everything you’ve been dreaming of.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Kenya and Tanzania Adventure

At the time of the is review, we are on our way to Kenya and Tanzania. Go2Africa has been with us during every step of our journey. I just thought it could not get any better after working with our travel planner Lauren, but it was a seamless handover to Maureen, our client experience representative in Nairobi. Maureen and the entire team have over communicated to make sure nothing fell through the cracks. If you are looking for a travel advisor, you have found it in Go2Africa.

August 3, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback, William.

It's fantastic to hear that Lauren and Maureen have made every stage of your journey feel so seamless and well supported, from the initial planning through to your time in Africa.

We truly appreciate your recommendation and hope you're having an incredible adventure in Kenya and Tanzania, filled with many unforgettable moments!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

As of to date my booking process can be…successful

As of to date my booking process can be deemed as a success. Both Nicole Perring & Madi Nothnagel have been very responsive & constructive in the entire preparation of my upcoming trip. In conclusion, my experience was indeed very satisfying.

August 3, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your kind feedback, Roy.

It's wonderful to hear that Nicole and Madi have made the planning process for your upcoming trip such a positive and seamless experience.

We truly appreciate your trust in Go2Africa and wish you a fantastic African adventure!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Organised the perfect holiday for us

Organised the perfect holiday for us! From the start of our engagement they listened to what we wanted and put our dreams into an itinerary for us. The trip was seamless from country to country and they even helped us book flights between destinations that we wanted to do for ourselves. It was an adventure filled with unique experiences and highlights every day. Our memories of the holiday will last a lifetime. Thank-you!

June 18, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback.

It's so rewarding to hear that our team could turn your travel dreams into a seamless adventure filled with unique experiences. Knowing you've returned home with memories to last a lifetime means a great deal to us.

Thank you for trusting Go2Africa with your journey.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

An unforgettable family trip to South Africa

We had an incredible family vacation in South Africa, thanks to the amazing team at Go2Africa.
Both Mary and Rosie took the time to truly understand what I had in mind for our trip. I was also impressed by how professionally everything was presented. We received a beautifully organized online itinerary with all the details of our trip, making it easy to plan and enjoy every step of our journey. Thank you for your dedication and outstanding service.

July 16, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback, Verónica.

It's lovely to hear that Mary and Rosie took the time to understand what you envisioned for your family adventure and helped bring it all together so seamlessly. We're also glad that your itinerary made it easy to stay organised and simply enjoy your time together in South Africa.

Thank you for trusting Go2Africa with such a special family journey.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

very comprehensive and caring attitude…

very comprehensive and caring attitude towards our trip details

July 22, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your kind feedback, Ajay. It means a great deal to know that the care and attention given to your journey made a positive impression.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

I have used Go2Africa twice now and…

I have used Go2Africa twice now and couldn't be happier. 20 years ago with my parents and again in 2019 in an attempt to take our children to Africa. We worked with Rikke in 2019 but unfortunately the trip was postponed twice due to Covid and then cancelled due to a death in my family. Rikke kept us informed during Covid and then when we had to cancel she helped with cancellations and partner refunds before we submitted to insurance. This year, 2026 on our 4th attempt to travel, I reached back out to Rikke! She is professional, prompt in responses and very organized with great advise. We travelled to Zimbabwe and S. Africa and had a brilliant experience. Transfers, meet n greet, excursions & accommodation were all excellent. Food in S. Africa is amazing. The private reserve(no malaria)was beyond expectations. Don't hesitate to travel to Africa and definitely work with local, knowledgeable agents like Rikke & Go2Africa.

July 16, 2026
Unprompted review
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Reply from Go2Africa

Thank you for sharing your experience, Lesley.

After such a long journey to make this family trip happen, how wonderful that you finally made it back to Africa and had such a brilliant time in Zimbabwe and South Africa. We're especially grateful for your continued trust in Rikke and Go2Africa over the years.

Thank you for your recommendation, and we hope this long-awaited adventure was well worth the wait!

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

The only travel company to use for your African adventure!

From our very first email and video call, Ashley made us feel at ease and gave us the confidence to know that we were in good hands. She listened to what we wanted to see and do, but was honest enough to bring us back to earth so that we stayed somewhere near our budget! She helped us plan the perfect African holiday and then handed us on to Susan, who managed to put all the logistics together so that everything ran like clockwork. This was from the very first moment we saw our names on the signs at Cape Town airport, to the very last transfer back to the airport in Johannesburg. The accommodation and activities chosen for us were spot-on and knowing they were always there if we needed them (we didn't) was very comforting. I cant recommend Go2Africa enough.

June 8, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback, Sandra. It's fantastic to hear that Ashley made the planning process feel so reassuring and personal, and that Susan ensured every detail came together seamlessly once your journey began. Knowing you could simply enjoy your African adventure with everything taken care of is exactly what we hope for our guests.

Thank you for your kind recommendation. We'll be sure to share your lovely words with Ashley and Susan.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

A very experienced and professional company

A very professional company that made my experience in Africa incredible.
From choosing places to visit, with very good suggestions following our preferences, to the speed of responses, always accompanied on all transfers, excellent accommodations. The on-site team was always very friendly, punctual, and ready to help in all situations. I always felt very supported. I recommend Go2Africa without hesitation!

June 24, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your wonderful feedback. It's so rewarding to hear that you felt supported throughout your journey, from the personalised planning and recommendations to the logistics and warm hospitality on the ground.

We truly appreciate your recommendation and are delighted to have played a part in making your time in Africa so memorable.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Booking experience

Justin, Lisa and Rosie were amazing to work with to get the best trip planned for me and my family. I appreciated their attention to detail, their reminders, and their suggestions.

July 27, 2026
Unprompted review
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Reply from Go2Africa

Thank you, Karla. It's lovely to hear that Justin, Lisa and Rosie helped make planning your family's adventure such a smooth and enjoyable experience. We'll be sure to share your kind words with them.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Go2Africa has made the booking &…

Go2Africa has made the booking & planning process for our safari seamless! The team really listened to our preferences in the booking process. Rosie has answered my many questions in a professional & timely manner; and when she is out of the office, her colleagues have been responsive as well. I love the travel app with all details preloaded. I highly recommend this company!

July 23, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your feedback, Amy.

We're delighted to hear that the planning process has been so seamless and that Rosie and the wider team have helped make preparing for your safari an enjoyable experience. It's also lovely to know you're finding the Travel Companion app so useful.

Thank you for your recommendation. We wish you a truly unforgettable African adventure and can't wait for you to experience it all.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

The safari in South Africa and Botswana: Excellent

The safari in South Africa and Botswana was a wonderful lifetime experience. Thank you Rikke Williams for the outstanding service and support. The overall trip exceeded expectations. Great lodges, customer support and quality of all the experiences

June 23, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your feedback, Klaus.

It's fantastic to hear that your journey through South Africa and Botswana exceeded your expectations. Rikke will be delighted to know that her support, together with the carefully selected lodges and experiences, helped make your safari so special.

Thank you again for your recommendation, and we hope to welcome you back to Africa one day.

Warm regards,
The Go2Africa Team

Rated 5 out of 5 stars

Effortless

Having all the transfers lined up was such a blessing, I can't imagine having to schedule everything on my own. All the places they picked for us to stay were absolutely amazing. The food at each please was outstanding!

June 26, 2026
Unprompted review
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Reply from Go2Africa

Thank you for your feedback, Jeanessa.

We're delighted to hear that every detail was taken care of, allowing you to simply relax and enjoy your African adventure. It's lovely to know that the accommodation and dining experiences made your journey even more memorable.

Warm regards,
The Go2Africa Team

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