This company is a total scam!!! They sent me everything i ordered except the actual security hub. I went back and forth with them for two weeks and when the package arrived it was a key fob, NOT the... See more
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DO NOT BUY THIS SYSTEM. I gave it a huge chance, followed installation instructions, and worked with their tech support. How many times do you need to reboot, re-install, replace parts etc etc. Abod... See more
Our boiler needed replacing it was out of warranty. Spoke to Margery who was really helpful. A replacement boiler was sent at a reasonable price & received within 2 days. An email was also sent with i... See more
We have been using Abode for home security and monitoring, leak detection, CO/Smoke detection, and multiple smart home functions (locks, lights, etc.) We love what Abode provides for us seamlessly, a... See more
Company details
Written by the company
abode a complete home security and automation solution that offers professional-grade security with no contracts or required monthly fees.
Contact info
Middlefield Road 2625, 94306, Palo Alto, United States
- (650)443-7834
- support@goabode.com
- goabode.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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poorly designed video doorbell
Spent hours trying to make the doorbell sync with the chime until suddenly it started working. The doorbell only runs on its internal battery and the app does not notify you the battery is running low. To make matters worse the battery lasts less than a week and has to be removed from its mounting base to recharge. This product needs to go back to the drawing board, thumbs down for this video doorbell.

Reply from Abode
Absolutely fabulous company
Absolutely fabulous company. Everything works. Support is instant. Customer since 2017.
Stable reliable system that manages…
Stable reliable system that manages security and most of my smarthome devices. Wish the would bring HomeKit support to original hub.
ABODE… just the best!!
The Only home security solution to offer so many features. Standards based Automation, extraordinary user experience, fair pricing and great support.
Failure to respond for days regarding a…
Failure to respond for days regarding a critical issue, the only time it was addressed was after I had committed to removal.
System does not last long in a power outage.
I Just got this new system from you. and I am not happy with the back-up battery. We lost power due to a storm and the back-up only lasted 20 min after the power went out.
The overall performance is good
The overall performance is good, some glitches with the cameras pop up on occasion, where they go offline or do not alert as expected. Would love to see if there’s any plans to integrate with Matter to include the cameras in other solutions.
Shipping and duty and UPS handling fees…
Shipping and duty and UPS handling fees were twice what the tiny package cost
No longer functional without a subscription
System notifications are now generic and don't identify the source of the event. Purchase was made based on older reviews before the stupid change. Customer support kept delaying my return request and trying to get me to purchase a subscription. The whole reason I originally chose Abode was because a subscription wasn't required.
Been using the Abode system for awhile…
Been using the Abode system for awhile now, adding on new devices is simple and quick. Buying professional monitoring when needed is a great plus. The app is awesome. So yeah I recommend Abode, simply no downside IMHO.
Great system
Good product at a fair price
Good product at a fair price. Ordering and delivery was seemless.
Support sucks
I emailed them twice and have been…
I emailed them twice and have been ignored. Then they sent me an email asking them for a review……..

Reply from Abode
Garbage without subscription
System was fine, but they have taken away key features and made them subscription only. I just added the new doorbell camera and it is pretty much useless without a subscription. I feel like I have been ripped off more than a year after buying the product. I would warn anyone about buying from a company like this.
Don't buy. What is advertised today is not what you get tomorrow.
When I bought this system it was great. It did exactly what I wanted for a self monitored system. Now that they have so many customers that bought into the system, they changed the "no subsciption necessary" rules. Where I used to get a "Front Door Opened" notification, now i get "an event occurred" notification. To get the system I originally paid for, I would now have to pay $83.88 a year for the "self monitor plan". Talk about a bait and switch. Time to move over to SimpliSafe.
Abobe technicians care
All my questions were answered and my problem was resolve. Every time I need help the technician cares and help me resolve the problem.
The best system out there
I have had my system for a few years now and love it . I really like self monitoring and love the ease of use and it allows me to customize all sensors and settings to exactly the way I want . it's the best alarm I ever had and the best I've ever seen
So far I'm extremely happy!
So far I'm extremely happy with the system performance and integration with Apple's HomeKit. I can't seem to get HomeKit's geofencing to work but the Abode geofencing is working like a charm.
The set up was a breeze! Not a single hitch in any of it. I've been adding other smart switches for lighting. I've set up schemes where lights come on and off based on security settings as they change from Standby to Home to Away. I also have a scheme if an alarm is activated. Again, those automations work great with the Abode system.
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