Goal of Fame Reviews 203

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Shocking customer service. Absolute scam. Stay well clear. Poor products and refused to refund once I paid for return. £40 wasted. They don’t get so many awful reviews for no reason! Ignore their r... See more

Company replied

Rated 5 out of 5 stars

Beautifully printed displays of crucial goals from important games in football history. I now have 2 of these prints and they are displayed in their stylish frames, which were also ordered from Goal... See more

Rated 5 out of 5 stars

Fast delivery, although it had scratches the team reacted perfect and very quickin (within under an hour). The other poster was for my brother and his reaction was every penny worth it. I will sure o... See more

Rated 4 out of 5 stars

Quality print, received it after 5 business days, counting from the moment of the purchase. My only complain is that i didn't get any information from the DHL regarding the shipment. I should had rece... See more

Company details

  1. Poster Store

Written by the company

A series of unique prints to capture the greatest moments in football history and celebrate some of the most memorable goals.


Contact info

3.7

Average

TrustScore 3.5 out of 5

203 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

I bought 3 weeks ago and hasn’t been…

I bought 3 weeks ago and hasn’t been shipped yet!

January 18, 2026
Goal of Fame logo

Reply from Goal of Fame

Hi Farid,

Thank you for your message. According to our records, we received your order two weeks ago and it is already on its way, with delivery expected shortly. Please check your email (including your spam/junk folder) for the tracking information we sent you.

Unfortunately, severe weather conditions across the U.S. have caused delays in processing, transport, and final delivery for many shipments.

We’re very sorry for the inconvenience and truly appreciate your patience and understanding.

Kind regards,
The Goal of Fame Team

Rated 5 out of 5 stars

I didn’t receive my package

Very beautiful and well designed

December 28, 2025
Goal of Fame logo

Reply from Goal of Fame

Dear Mahdi,

We’ve just seen your review and wanted to clarify the situation. As discussed via email, the initial delivery issue was caused by an incorrect address provided at checkout. After identifying this, we agreed together to arrange a new delivery to the updated address you shared with us.

The replacement shipment is currently in progress. If you have not yet received it, we’re more than happy to continue assisting you directly via email to ensure everything is resolved properly.

As a small independent project, reviews like this have a significant impact on us, and we always aim to handle issues fairly and transparently. We appreciate your understanding and remain at your disposal to complete the delivery successfully.

Kind regards,
The Goal of Fame Team

Rated 1 out of 5 stars
Goal of Fame logo

Reply from Goal of Fame

Hi Ioana,

This page isn’t monitored for customer support, but we’d be happy to help you resolve this. Please email us at info@goaloffame.com
with your name, email address, and order number, and our team will look into it right away.

If your order was lost in transit, we’ll arrange a new delivery as soon as possible.

Thank you,
The Goal of Fame Team

Rated 1 out of 5 stars

Errors everywhere.

First poster arrived with printing error that would be visible on display, they arranged a replacement that came from a different printing company that may as well have been printed on plain a3 paper, they then said they'd send another from the first supplier with an added extra, they then got the 2nd company to send me the same poster just on thicker paper and neglected to include any compensatory item like they had said they would include in the emails I have with them.

I've asked for a full refund as I'm not happy with the quality still, plus the fact they lied about using the original supplier was another nail in the coffin for me.

October 3, 2025
Goal of Fame logo

Reply from Goal of Fame

Hi Gareth,

We understand that the process was far from smooth, and we sincerely regret the confusion this caused. That said, we truly did our best to make things right after the small misprint in your first order, arranging a replacement in time for your father’s birthday, sending additional copies (including complimentary ones), and working with multiple suppliers to resolve the issue as quickly as possible.

We’re genuinely sorry that, despite our efforts, you remain dissatisfied with the outcome. Your feedback has been noted, and we’ll use it to improve our coordination with printing partners moving forward.

Kind regards,
The Goal of Fame Team

Rated 1 out of 5 stars

I ordered on the 18 of September

I ordered on the 18 of September. The product was shipped to me on the 25th and 1 week later I still haven’t received it. Very slow and poor service

September 18, 2025
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Reply from Goal of Fame

Hi Daniel,

Thank you for sharing your feedback. According to our records, your order was placed on 19 September and was fulfilled within 3 business days. The tracking number was also provided so you could follow the shipment at all times.

Unfortunately, once the parcel is with the courier, delivery times are outside of our direct control. We understand how frustrating delays can be and truly hope your order reaches you in Bulgaria very soon.

We appreciate your patience and understanding.

Best regards,
The Goal of Fame Team

Rated 5 out of 5 stars

Replacement of my order was perfect and fast.

The company replaced the broken product really fast and without making it hard for me. They really trust the costumer and they are doing their best for him to have the best positive experience (even if they delivery companies trying to destroy it sometimes). The products as always have excellent quality and I think that every football fan can find something really cool to decore his place. It's excellent that they are not focusing only in bigger clubs but they trying to have variety of clubs even in smaller countries. I hope they will continue to update their variety in more clubs and more nationality.

July 30, 2025
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Reply from Goal of Fame

Hi Georgios,

Thank you so much for the wonderful review! We’re glad the replacement arrived quickly and safely, and we truly appreciate your kind words about our products. Your support means a lot to us.

Kind regards,
The Goal of Fame Team

Rated 4 out of 5 stars

First experience, Good overall

Quality print, received it after 5 business days, counting from the moment of the purchase. My only complain is that i didn't get any information from the DHL regarding the shipment. I should had receive e-mails and an pin in order to pick up the package from the pickup store... But i believe that's more on them than on Goal of Fame

January 12, 2025
Rated 5 out of 5 stars

Great quality

Great quality, relatively quick shipping, and most importantly great designs, though I recommend buying just the paper and framing it yourself rather than buying it with the frame!

November 30, 2024
Rated 5 out of 5 stars

Absolutely thrilled with my framed…

Absolutely thrilled with my framed print! The quality of both the print and frame is top-notch. It arrived in perfect condition and much faster than I expected. The customer service team answered my questions promptly, too

July 6, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Absolute scam. Stay well clear. Poor products and refused to refund once I paid for return. £40 wasted. They don’t get so many awful reviews for no reason!

Ignore their response. They have made absolutely no effort to correct their mistake.

September 17, 2024
Unprompted review
Goal of Fame logo

Reply from Goal of Fame

Dear Adam,

We are genuinely sorry to hear about your dissatisfaction with our service and product. We understand how important it was for the item to arrive on time, especially for a birthday, and we regret that it didn't reach you despite our efforts with express delivery.

Regarding the return, we have kept you informed throughout the process and responded to each of your emails to assist you as much as possible. We strive to provide a high level of customer service, so it’s disheartening to hear that you feel this has not been the case. We hope you can understand that some aspects of the situation were beyond our control, and we are doing our best to resolve it fairly.

We value your feedback and take it seriously. If there's anything more we can do to make this right, please let us know.

Thank you for your understanding.

Sincerely,

The Goal of Fame Team

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