Go&Grow Reviews 7,886

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Very good peer to peer platform. They do exactly what the advertise. After approximately 9 months I receive passive income with minimum effort. The interest rate of Go & Grow is lower than othe... See more

Rated 5 out of 5 stars

From Spain. Today, August 12, it has been exactly two years since I invested my security mattress in Bondora. At first with little confidence, where is Estonia? Today, 2 years later, I have part of m... See more

Company replied

Rated 4 out of 5 stars

My account was restricted. I filled in the required personal details and received an email saying my verification was complete. But my account is still restricted. I sent an email to support as advis... See more

Rated 4 out of 5 stars

So far it is the best peer-to-peer platform I have used. Super reliable and consistent. You always know how much you'll get and no surprises. There is a low monthly investment limit which is the p... See more

Company details

  1. Investment Service

Written by the company

Go&Grow (formerly Bondora Capital) is a leading European fintech that helps people accelerate their dreams financially. Established in 2008, Go & Grow has grown to be one of the most popular and trusted investment platforms in Europe. With Go & Grow, our most hassle-free investing product, customers enjoy simple online investing, instant liquidity, and attractive returns. Our community over almost 500,000 customers has added over €1.7B to their accounts and continue to reach their financial goals with ease. For more information or to create your free account, please visit https://goandgrow.eu


Contact info

3.8

Great

TrustScore 4 out of 5

8K reviews

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Rated 5 out of 5 stars

I recommend this one

I recommend this one. It's pretty straight forward. Put funds in and check back once or twice a year. Go and grow is a good choice

April 6, 2021
Unprompted review
Rated 4 out of 5 stars

Consistent and reliable

So far it is the best peer-to-peer platform I have used. Super reliable and consistent. You always know how much you'll get and no surprises.

There is a low monthly investment limit which is the part that puts it at disadvantage against its competitors. I also believe it would be nice to see what credit companies your money is being used with, but besides that, I'm happy with it.

February 24, 2021
Rated 4 out of 5 stars

Really like Bondora

Had Bondora for a while now and am really pleased with it and would recommend. It's great to see interest added every day. Also great when you sign up and they give you a 5 euro bonus.

February 4, 2021
Unprompted review
Rated 2 out of 5 stars

Less than average return for a higher than average wait!

My wife and I have invested about 45K euro that has been in for the past 2+years. Fact is that the defaults are high and mean that your return relies on recovery activity over a long time. I'll get about 6-8% overall but I'll wait for 5-7 years to finally realise it. There are plenty of less risky alternatives starting with the general stock market that can exceed these returns and give you instant liquidity. The problem for me is rooted in the rates that Bondora charges at each risk level.....were they higher they could have a competitive product......but less loan borrowers of course. So beware the hype.......this is not a ground breaking alternative to regular investing.

December 22, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Stuart,

Thank you for sharing your feedback. We're sorry to read that you've had a negative experience investing with us.

While we do everything we can to ensure all borrowers will make their repayments, they may, unfortunately, fall behind with their monthly commitments from time to time. The length of the process depends on the country and the local court, but for some cases, the recovery process can take years. However, the process is continued until the full overdue amount is covered or the claim is written off.

November 2020 was another historic month for both the number of missed payment recoveries and the total cash recovered on Bondora. You can view more about this on our blog.

Please note that we do offer the Go & Grow product which offers faster liquidity and lower risk than our other products.

We hope this clarifies a few of your concerns for you. We will reach out to you to discuss this points in more detail.

Kind regards,

Team Bondora

Rated 1 out of 5 stars

Sketchy promises, no returns, no cashing out

Be aware that the loans offered have a much higher default rate than advertised (I bought around 250 different loans of all grades initially, so its a representative sample). I have the account for several years now and it never performed well. However, the calculation they do to show you a return, looks very positive. That is because they assume, that all the defaulted creditors will start paying back next month. That is of course unrealistic and therefore misleading.
When trying to sell the position, they only accept under certain conditions and for about 1/3 of the price you paid.
So, if you want to loose your money in a quick and exciting way, go to a casino. If you want to loose it in a slow and painful way, go with bondora.
Update after their answer:
You didn't address any of the issues. Yes of course returns vary among investors. But the distribution you show is for sure not representative for customers who hold the loans till the end (which you advice below). I suspect you calculate the "current expected returns" of all or only new portfolios and show that as the distribution, where you make the critical error of assuming full repayment of the outstanding payments of already defaulted loans. This is what I find deceiving because it's not the fair value.
Unfortunately I think the go and grow offer represents the fair value (1/3 of the shown value).

December 7, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Joel,

Thank you for your feedback. We're sorry to read that you've had a negative experience investing with us.

Please be advised that targets and distribution brought out in the interface are an estimate, the real results may vary depending on the changes in your portfolio and market. The Portfolio Manager measures the allocations in the existing portfolio, takes into account historical loan availability on market, available funds, and estimates distributions accordingly. Personal results depend on aspects like personal portfolio's content, size, age, strategy, and the overall situation on the market.

We'd like to also reassure you that we have a 3-step collection and recovery process through which overdue loans are recovered. Our dedicated debt collection and recovery team is working hard to recover these loans. We are making progress in our efforts as Bondora recoveries grew for the ninth straight month in October. You can view more about this on our blog.

We would not recommend the quick selling or selling with discounts as it can damage your returns. However, If you do wish to transfer your portfolio to Go & Grow, the offer will be based on your portfolio value. The offer will be specific to each investor's portfolio.

We hope this clarifies a few of your concerns for you. We will reach out to you to discuss this points in more detail.

Kind regards,

Team Bondora

Rated 1 out of 5 stars

Be adviced that they will sell your data

Ever since I made an account on this web site, I have received so many phone calls (like 10 calls daily) from telemarketers offering financial services.
It is clear that those people sell your data.

The only solution has been to change phone number, the one I owned since I had my first cell phone, it has been a nightmare.

They have so little respect of your privacy, I hope they will fail big time.

Edit after the bondora response:

I will never give you any means to contact me again, my phone number is already changed and I have absolutely no interest in your services. This review is just for alerting other people about your malpractices.

December 1, 2020
Go&Grow logo

Reply from Go&Grow

Dear Compras,

We are sorry to hear that you have had a negative experience with us.

Please forward us your contact details or contact our support via investor@bondora.com, so that our support team can help with any outstanding questions you might have. At the moment, unfortunately, we were not able to identify you to be able to assist.

We look forward to hearing from you.

Team Bondora

Rated 5 out of 5 stars

I am very suprised by this company

I am very suprised by this company. I am invested in many p2p pages, but bondora is by far the most reliable one, and the one with the least losses. At first, I was a little bit scared off, because there is no buyback gurantee, as with other pages. But after many months I can say, there is no need to. Buyback gurantees give you only a wrong feeling of safety. And bondora definitely does not want to do that, because they seem to really care about their customers and try to be as transparent as possible. Even in covid crisis, they are performing as I would like them to do. Big Thump up!

November 11, 2020
Unprompted review
Rated 2 out of 5 stars

I was an early lender

I was an early lender. All went really well at first but for over 2 years now I have been trying to sell off old bad loans at a 50% discount. Out of around €40,000 originally invested I have had an overall loss of €8,555. Now things have got worse. Despite having provided proper ID when setting up the account, in order to withdraw they are presenting a ridiculous "Know Your Customer" form which keeps failing to save. I say ridiculous because it just asks my occupation and address which they have on the ID. So anyway now I can't withdraw any money. I tried calling the UK phone number but all that does now is give a voice message saying to go online. I sent an email to investor@ but the email is bouncing. No other contact details on their website. No chat. Nothing. Terrible.

Postscript: As a result of the above review, the staff at Bondora reached out to me and resolved the phone number issue which enabled me to draw down the cash I wanted. My suspicion is that there was some sort of cacheing issue with my changed phone number. Not sure if they resolved the fact that I could not email them via Gmail as we communicated via Outlook in the end. I am sorry but although the members of staff were very positive, the losses I have suffered can not be changed. If this is to be an honest review adjustment, I have to leave that bit in. For that reason alone I can only change from 1 star to 2 stars.

More.... in regards to Bondora's reponse, the KYC form was failing, hence my complaint. Now worked. Also I had left my bad debts in Bondora and checked every month. I had decided to sell at a discount because they were not being resolved with the borrowers. Many show the last payment date as 2018. Maybe Bondora handle more recent bad debts better but mine are mainly old ones now with many loans from 2015 with more or less zero ever paid by the borrower.

October 13, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Stephen,

Thank you for leaving us a review.

First of all, we're sorry to hear that you were having difficulty contacting us. We requested that our service provider double check this and make sure to add your email address to our whitelist to aid in the delivery of your emails. We are sorry for the inconvenience that happened. The issue has been resolved and we have been in contact with you regarding your other concerns.

In order to protect our customers’ investments, we must contribute toward building a stable and transparent financial system. This among other principles means complying with different Anti Money Laundering (AML) rules. As a result we ask all of our customers to complete the Know Your Customer form.

We hope to reassure you that our dedicated debt collection and recovery team is working on the delinquent loan cases on a daily basis to recover as much of the amounts owed to investors as possible. For the 8th month in a row this September, Bondora successfully increased the recoveries & collection of unpaid loan. You can view more about this on our blog.

Regarding the liquidating of investments, we would not recommend the quick selling or selling with discounts as the only way to make sure you do not damage your returns when existing is by stopping reinvestment and running off your portfolio, taking cash out as loans are repaid on a monthly basis. We have covered this topic in our blog and support articles to help our investors make informed decisions about their investments.

I hope this clarified a few things for you. As a long term customer, we hope that you will be satisfied with your returns in the future.

If you have any outstanding concerns, please feel free to reach back out to us and we will gladly assist you.

Kind regards,

Rated 5 out of 5 stars

Awesome experience with Go & Grow

I love how easy it is to invest with Bondora Go & Grow. I have had nothing but an amazing experience so far. I had to withdraw some money during the crisis and haven't had any issues with that as well. The money arrived in a day and since then, my Go & Grow portfolio has only grown.

I hope Bondora will keep doing such a great job making investing so easy.

September 23, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Kerim,

Thank you for taking the time to share your Bondora experience here on Trustpilot. We really do appreciate that. We are also glad that you had seamless experience with withdrawing from your account and for the continuous growth in your Go & Grow account.

Feel free to share your amazing experience with your friends and everyone :) We will keep working to continue providing great service and product to all our customers.

Thanks Kerim,

Team Bondora

Rated 5 out of 5 stars

good experience

I am with Bondora since 2019 and I also withdrawed some money during this period and nothing wrong really happened as sometimes I read in these comments. Not sure if I have been lucky or not, but my experience with Bondora has been great so far.

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

You don't earn money with bondora

You don't earn money with bondora. As soon as you stop investing it goes downhill.

Spanish and Finnish were always crap but even just with estonian loans and maximum of diversification with 600 small loans you might be lucky to get 0 % out of it.

Bondora sees a 5 year old credit, which never paid since 2 and a half years still as 50 % current. That gives you an idea how well constructed bondora is. And if you invest regulary, like bondora recommends you will never see the downwards trend because your new loans will counterbalance the many red and orange ones.

Also the amount of loans with "criminal case" in my porfolio is mindblowing.

G&G works better as long as new investors keep the snowball system intact as the same trash loans are in the G&G Portfolio.

Ohh and don't get me started with the referal system. Bondora will find an excuse (like that using your bank account for tranfering money to your mothers account to fasten the process) do not pay your bonus if you are a weakling like me and actually recommended bondora to some family members - before you knew how bondora actually works. Recommendation to an independent user should be the goal and focus of bondora right? If you are afraid, that your referal system will be abused then just don't offer it.

Some statistics which may be of interest for you:

An interesting graph from Bondora's statistics page that has been underutilized by investors shows cumulative cash on cash return over time (€100 given out and how much principal + interest has been received back).
Each line represents cashflow for a different month where at least 200 loans with 36-month duration were issued.
As of today, not a single month has reached 100%. In other words, investors have been losing money with 36-month loans so far.
Best result is July 2016, which has reached 97.88% at month 50. Investors who put in €100, have gotten back €97.88 after more than 4 years and probably paid tax on interest as well.
Same graph for 60-month loans looks a little bit better. There are two months that have reached above 100%. Nov and Dec of 2014. Nothing to be excited about though.
Everything else is below 100%. Many even considerably. April 2015 for example has reached 76% at month 65.

Unfortunately no direct link is possible to show you the graphs taken from bondora itself, according to trustpilots guidelines, which limits somewhat the weight of trustpilots reviews.

September 4, 2020
Unprompted review
Go&Grow logo

Reply from Go&Grow

Hi Norbert,

We’re sorry to hear that you are unsatisfied with your experience at Bondora.

The referral program is an exciting initiative for investors to earn money. We do have terms and conditions to ensure that the program is fair for all investors and isn’t abused. Please note that if an investor violates the terms and conditions of the referral program, he/she is not eligible for a bonus.

All Bondora loans are unsecured personal loans without guarantees. However, we do provide loan data and public statistics like you mentioned to help our investors develop a strategy that works best for them.

While every step is taken to ensure all borrowers will make their repayments, from time to time they may unfortunately fall behind with their monthly commitments. This can be for a number of reasons, like losing their job or a significant change in their personal circumstances.

To recover non-performing loans, Bondora has developed a standardized, largely automated collection process that is used across all markets with only minor differences. The process is continued until the full overdue amount is covered or the claim is written off. And we’ve made great strides. The recoveries are up for the 6th month in a row!

The Go & Grow return rate is up to 6.75%. The current return rate is displayed on the Go & Grow page so investors are up-to-date.

We hope this clarifies a few things for you.

We have also sent you a follow-up email to request additional information to address your concerns. Please reply to our email at your earliest convenience.

Thank you!
Team Bondora

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