Goats of the Gorge Reviews 489

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and effectiveness, especially for sensitive skin conditions. Many people appreciate the natural ingredients and the pleasant scents of the items. The ordering process is frequently described as easy, and the delivery service is noted for being quick and efficient. However, some customers experienced issues with their orders, such as receiving incorrect items or not getting delivery instructions initially. A few people also mentioned delays in receiving tracking information, requiring them to follow up with the company.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their quality and effectiveness.... See more

Quality

Customers consistently note positive experiences with quality. Many praise the products as excellent,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Customers consistently report that ordering online is easy and... See more

Service

Users describe positive interactions with service. Customers consistently praise the prompt, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best hand cream ever... Discoverd this range whilst visiting cheddar and it's really helped sooth my hands and restore them after finding out I have many allergies and contact dermatitis. I now try av... See more

Rated 5 out of 5 stars

I’ve been a fan of Goats of The Gorge for 3 yrs now, especially as it contains only pure ingredients . Their rose geranium face and body lotion , which I am thrilled to say has made a huge diffe... See more

Rated 5 out of 5 stars

The products are excellent and have improved my skin a lot. I have mainly had skin cream or lotion but also the lip balm. Ordering is easy, goods are dispatched quickly and arrive within a couple of d... See more

Company replied

Rated 5 out of 5 stars

Love the products from here. Regularly order the body lotion, lip balm and bath soak. All beautifully hydrating with no irritation. We've just tried the soaps and they are equally as good. Sensitive a... See more


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Discover our extensive range of goat's milk skincare products, loved nationwide for their nourishing qualities and gentle care. Our new packaging perfectly complements the unique nature of our offerings, adding a touch of elegance and sophistication. Our products have recently been featured in "Healthy Child" by Dr. Ranj Singh, highlighting the significant benefits identified by his research team. Whether you're indulging in our luxurious skin creams or relaxing with our soothing bath soaks, our goat's milk skincare line promises to deliver exceptional results for all skin types and make fantastic gifts. Experience the difference with our expertly crafted formulations designed to pamper and protect your skin.


Contact info

4.9

Excellent

TrustScore 5 out of 5

489 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely lip balm

Lovely lip balm! I received one in a gift at Christmas and just had to order more, another 3 in fact! Good ordering system on website and fast delivery with great email communication.

February 28, 2025
Rated 5 out of 5 stars

Out of this world experience …

After my very first purchase of soaps and creams I was so blown away by the quality the of these things I made anther order straight away.
I have never experienced such beautiful cream and the soaps are so delicious.
I highly recommend buying this amazing product Im already looking to buy another order all within the first week. delivery was free nicely packed and arrived super fast. I am in love with the Goats of the Gorge

February 27, 2025
Rated 2 out of 5 stars

Sadly, not for me.

Delivery was very good.
Unfortunately, the product has not eased/improved my condition, a fungal infection. Ordering it was something of a 'longshot', which unfortunately hasn't paid off.
I wish the team at Goats of the Gorge
well.

February 5, 2025
Goats of the Gorge logo

Reply from Goats of the Gorge

Good afternoon, Thank you kindly for providing your feedback on most recent purchase. Unfortunately we have not made any claims that our product would be suitable for a fungal Infection.
We would advise you to speak and seek medical advise before applying any skincare to an effected area.

Feel free to give us a call to discuss your query further. As this Review does not relate to our business. At no point do we make medical claims or advise that our product will ease/ Improve your medical issue.

As a family business reviews like this can impact us.

Thank you for your understanding,

Many kind regards

Customer care @ Goats of the Gorge Ltd

Rated 5 out of 5 stars

Good for post menopausal hair

Love the way the lama soap shampoo makes my hair feel. Non greasy & adds volume to post menopausal hair.
Lathers up well too.

February 5, 2025
Goats of the Gorge logo

Reply from Goats of the Gorge

Hi Nicola, Thank you for your lovely feedback! We're over the moon that your enjoying using our products!

Many kind regards, Goats of the Gorge Ltd

Rated 5 out of 5 stars

Soothing, Natural Products

My husband suffers from psoriasis and uses all of the unscented products which soothe his skin. His scalp was extremely irritated, with flakey, itchy, and inflamed areas, which drove him to distraction.
The shampoo contains perfume, so he uses the plain soap bar, lathered and massaged into the scalp, then well rinsed. This has helped considerably.
This is my second order, much larger this time, as my husband uses all of the unscented products every day and gets some relief for his condition.
A straightforward web site with detailed explanations of products and ingredients. Queries are answered promptly by a real person.
Well packaged, the items arrived by Royal Mail within a couple of days.

February 24, 2025
Goats of the Gorge logo

Reply from Goats of the Gorge

Thank you kindly for leaving us a 5 Star feedback! Were over the moon our products have been helping ☺️

Kindest regards Goats of the Gorge Ltd

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, quick delivery ☺️

February 3, 2025
Goats of the Gorge logo

Reply from Goats of the Gorge

Thank you kindly for leaving us a 5 Star review, So glad your happy with the service.

Kindest regards Goats of the Gorge Ltd

Rated 5 out of 5 stars

Inspirational

I read about GOTG in the latest edition of NARPO Magazine. It featured the story of Nick King, a story of how necessity becoming the mother of invention for him, leading to a career change and the creation of a thriving business for him and his family. I was inspired to try some of the products on the GOTG website and, in the past week I have also begun to substitute goats milk for my usual cows milk in my breakfast cereals and tea. I have used the soap and moisturiser cream with no ill effects and the bath salts felt good. Early days yet, but I am determined to use the products for an extended period to ascertain whether they will make a lasting difference to my dry skin.
Ordering online was a simple process and so far I am very pleased with the quality.

February 11, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look