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Goblin Gaming Reviews 

24,155
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 412 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and wide range of stock, often finding items in perfect condition. Many people highlight the competitive and great prices, often noting significant savings compared to other retailers. Reviewers frequently commend the fast and reliable delivery service, with products arriving quickly, well-packaged, and often ahead of schedule. However, some customers also noted occasional issues with delivery times, with orders sometimes arriving later than expected or requiring follow-up. A few people mentioned specific instances where items were lost in transit or dispatch was not as prompt as desired.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent condition of items upon... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast and... See more

Service

Consumers find service to be positive, consistently reporting excellent and first-rate experiences. Reviewers... See more

Price

People report positive experiences with price, consistently finding them to be competitive and offering good... See more

Order

Customers had positive experiences with order, frequently praising the ease of the ordering process, accurate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Preordered the 11th Edition box. Price was excellent. Opted for the Royal Mail free delivery option (despite the site saying they recommend DPD) and so it didn't arrive on launch day. No biggie,... See more

Company replied

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

This is the third time I've gone with Goblin Gaming for new Edition Warhammer 40k orders. Everytime it's been easy, well stocked and competitively priced. Delivered the Mobday morning following the... See more

Company replied

Rated 5 out of 5 stars

I placed a long standing pre-order in February 2026, for approx 23 items, from a well known wargames outlet, they had considerable issues getting the new releases to Goblin gaming, the staff kept me u... See more

Company replied


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(24,155)

421 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good choice

Good choice , good prices and quickly sent 👍

June 16, 2026
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Reply from Goblin Gaming

Thank you for taking the time to leave such a lovely review. It means a lot to us, and we’re glad we could help add something positive to your hobby time.

Paul

Rated 5 out of 5 stars

Great Experience

Great price, fast delivery and stock no-one else had - 10/10

June 12, 2026
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Reply from Goblin Gaming

Thank you for your kind words and support. We’re delighted you had a great experience with Goblin Gaming, and we’ll keep working hard to make every order feel just as good.

Paul

Rated 5 out of 5 stars

Found what I was after very easily.

Found what I was after very easily.
Spoke to a nice member of staff and the whole experience was enjoyable.

June 14, 2026
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Reply from Goblin Gaming

Thank you for the brilliant 5-star review! We’re always happy when an order lands exactly as it should, and even happier when someone takes the time to tell us.

Paul

Rated 5 out of 5 stars

Goblin Gaming is honestly a credit to…

Goblin Gaming is honestly a credit to our town, the staff are friendly and genuinely passionate about their products. Nothing is too much trouble. I recommend it to all my friends and encourage anyone who is thinking about visiting to please do. I am a regular and their newness of stock is incredible.

June 10, 2026
Rated 5 out of 5 stars

Great Experience with Goblin Gaming

Really glad I used Goblin Gaming for my recent Warhammer 40k Kill Team order. They were the only place that had stock of a particular product (which was also discounted) and it was helpful knowing the current stock levels before ordering. Super easy process and incredibly quick delivery, will definitely use them again!

June 10, 2026
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Reply from Goblin Gaming

Five stars, thank you! Really pleased we could help. We hope to be part of many more hobby projects.

Paul

Rated 5 out of 5 stars

Consistently great service

Fast delivery and well protected with packaging. Always reliable.

June 9, 2026
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Reply from Goblin Gaming

Thanks so much for the 5-star review. We’ll keep working hard to make every order a great experience.

Paul

Rated 5 out of 5 stars

All Good

Good pricing, care packing and quick dispatch/delivery. Excellent, thanks.

June 9, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the kind words! We’re pleased everything went smoothly and hope to see you again soon.

Paul

Rated 5 out of 5 stars

Good job

Fast service, everything accounted for and packaged securely.

June 8, 2026
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Reply from Goblin Gaming

Thanks so much for the fantastic feedback. It’s always great to hear when customers are happy with us.

Paul

Rated 5 out of 5 stars

Great shop good service

Great shop good service, great deals. Always first port of call. Waaghhhh

June 8, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you for the 5 stars! We’re really grateful for your custom and support.

Paul

Rated 5 out of 5 stars

Great Prices and Fast Delivery

I've ordered from Goblin Gaming a few times now, and they've always been excellent. The prices are very competitive, and this latest order was no exception. My items were well packaged and arrived much quicker than expected.

The whole experience was smooth from start to finish, with great communication and speedy delivery. If you're looking for good value and reliable service for your hobby purchases, I'd definitely recommend Goblin Gaming.

⭐⭐⭐⭐⭐ Would happily order from them again.

June 8, 2026
Goblin Gaming logo

Reply from Goblin Gaming

You're going to make me blush!

Five stars means a lot to the whole team. Really glad everything went smoothly.

Paul

Rated 5 out of 5 stars

Good

Good price and good product

June 5, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the brilliant review! We’re delighted you had a great experience shopping with Goblin Gaming.

Paul

Rated 5 out of 5 stars

Exceptional service every time

Exceptional service every time.

My one niggle is the customer journey is a bit weird if you're waiting for out of stock items, but that is due to shopify not the team at goblin. The customer log in is to shopify which doesn't handle these things well.

Couldn't recommend them more.

June 5, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thank you so much for the 5-star review and for your kind words about the service. We really appreciate you taking the time to leave feedback.

We completely understand your point about the customer journey when waiting for out-of-stock items. It is something we are very aware of, and while Shopify does have some limitations around how this information is displayed, we are always working to improve how we keep customers updated throughout the process.

Thank you again for your support and for continuing to shop with Goblin Gaming. It means a lot to us.

Paul

Rated 5 out of 5 stars

5/5 service

The items came quickly and arrived intact, they where reasonably priced items. I’m starting out in carnevale they had everything I needed to test the waters without spending silly amounts of money

June 5, 2026
Goblin Gaming logo

Reply from Goblin Gaming

Glad things went smoothly. Thank you for the review and for your support.

Paul

Rated 5 out of 5 stars

Fantastic store

Fantastic store, great prices and a fair rewards program for repeat customers. Delivered within expected timeframes and often with a sweetie in the box to bribe my kids with.

June 5, 2026
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Reply from Goblin Gaming

Thank you for the feedback! We always appreciate hearing from our customers and hope to have you back soon.

Paul

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