While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Ordered a preorder in 2024 that shouldve released in March-April. It is now October and i have sent them 3 mails and have had no communication on my order or response to any of my mail.
I was sadly led here by a youtuber and im sorry to say they do not reflect the great standing that channel has.
STAY AWAY !
3 days after buyin a single box on the website, I send an email asking why the product hasn't been shipped and that i would need it until the end of the next week, they tell me they have it on warehouse and that it could take at least 2 or 3 more days to send it.
On the website and email they kept refering to the 72 hours maximum for shipping.
They did started the refund process and reply in less than 12 hours, so that's a plus.
Either way, not a great way to conduct business.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
