GobyMeds Reviews 465

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 464 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent customer service, noting that interactions are pleasant and helpful, often resolving issues quickly and effectively. Many people appreciate the prompt delivery of their orders, with medications arriving quickly and well-packaged, often exceeding initial expectations. The ordering process is described as easy and efficient, with good communication throughout, making the overall service experience highly satisfactory. However, some reviewers were not happy with customer service, mentioning difficulties in getting responses or receiving conflicting information, leading to frustration and a sense of being unheard. A few other people also felt that the product quality was inconsistent, with some receiving medications that appeared questionable or had issues with packaging, such as melted ice packs.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

Customers consistently note ambiguous experiences with product, with some praising its effectiveness and... See more

Customer service

Customers generally report positive experiences with customer service, highlighting great service, quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy and seamless, from... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have tried other sites to get glp-1 medication before and had very little results, often times I felt as if I hadn't taken any medication at all. But the experience with GobyMeds has been amazing! I... See more

Company replied

Rated 5 out of 5 stars

The experience in starting my health and weight loss journey was made extremely easy using Goby. I looked at many company’s that handle GLP~1s and semiglutides. Goby has the best prices and no hidd... See more

Company replied

Rated 5 out of 5 stars

Best price I found. Professional service. Clear and concise information on their website. Faster delivery than they said. After reviewing a dozen online weight loss websites and losing money on one,... See more

Company replied

Rated 4 out of 5 stars

So far, my experience here has been everything i hoped it would be. Simple, easy to navigate, and a very friendly care team. I have been on semaglutide since Jan and have had no hiccups with ordering... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

Trusted Telehealth & Wellness - Bringing easy access to GLP-1 Semaglutide & Tirzepatide medications prescribed online and delivered to your door, hassle free.

Transparent and easy-to-understand pricing

Free Consultation and Shipping

Trusted Access to Personalized Weight Loss & Wellness Medications

Contact info

Promotion box for GobyMeds

Start your weight loss journey today

Weight Loss, Anti-Aging & Metabolic Health: Easy Online consultation

4.5

Excellent

TrustScore 4.5 out of 5

465 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

I’d give 5 stars but I want to make…

I’d give 5 stars but I want to make sure it helps me lose weight first.

April 15, 2026
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Reply from GobyMeds

Thank you for sharing your experience! Depending on which products you chose, it can take a few weeks to months to see how your body reacts to it as you build up in dosage. You can find articles on the expected timeline for all of our products at https://www.gobymeds.com/articles. Please let us know if you have any questions!

Rated 3 out of 5 stars

I have asked for an increase in…

I have asked for an increase in medication the last two months and have received the same dose both months Without an increase

April 9, 2026
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Reply from GobyMeds

Hi! Thank you for letting us know. I have asked a team member to take a look into this for you!

Rated 5 out of 5 stars

Fair upfront pricing

Fair upfront pricing. Very convenient. I buy 3 mos at a time no issue! Recommend to everyone who wants to try. I’ve lost 20 pounds in 3 mos.

April 1, 2026
Unprompted review
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Reply from GobyMeds

Thank you for choosing GobyMeds and good luck on the rest of your journey!

Rated 3 out of 5 stars

was warm when it was received

was warm when it was received

April 13, 2026
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Reply from GobyMeds

Hi! Thank you for reaching out. We want to clarify our shipping standards for your peace of mind.

Our medications are shelf-stable and maintain full potency even after several days at temperatures reaching 104°F. While we include an ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order.

To minimize transit time, we utilize overnight air shipping and do not dispatch on weekends. If have any other questions, please contact our Customer Support team at customersupport@gobymeds.com.

Rated 2 out of 5 stars

Package was delivered but unfortunately…

Package was delivered but unfortunately the ice pack was warm when I got home and I am not sure how long the medicine was not refrigerated.

April 13, 2026
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Reply from GobyMeds

Thank you for letting us know.. We want to clarify our shipping standards for your peace of mind.

Our medications are shelf-stable and maintain their full potency even after several days at temperatures reaching 104°F. While we include a complimentary ice pack as an added precaution, it is normal for it to arrive melted and does not impact the quality of your order.

To minimize transit time, we utilize overnight air shipping and do not dispatch on weekends. Should you have any other questions, please contact our Customer Support team at customersupport@gobymeds.com.

Rated 5 out of 5 stars

My 1st time experience order. ng

My 1st time experience ordering. Was a simple questionnaire, the med. came in within 3 to 4 days.

April 13, 2026
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Reply from GobyMeds

Thank you for choosing GobyMeds and for taking the time to leave a review!

Rated 5 out of 5 stars

Communication is key

Communication is key, I knew how much I would be spending and when I would be receiving my medication. Email updates kept me informed on everything going on with my new order.

April 8, 2026
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Reply from GobyMeds

Thank you so much for the kind review!

Rated 4 out of 5 stars

the selection process is confusing

the selection process is confusing, meaning deciding the best place to get meds. so far so good. not sure how much my next dosage will cost so i’m concern about that.

April 4, 2026
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Reply from GobyMeds

Thank you for sharing your experience! If you have any questions about the pricing, please let us know. You can always reach us at customersupport@gobymeds.com!

Rated 5 out of 5 stars

Medication comes very quickly after you…

Medication comes very quickly after you order it and is secure and cold. Ease of ordering.

April 11, 2026
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Reply from GobyMeds

Thank you for taking the time to leave a review and thank you for choosing GobyMeds!

Rated 2 out of 5 stars

Dr kept dosage just high enough for higher fee level

Dosage was supposed to be decreased consistent with last 3 months of actual usage. The requested decrease would have put me in the lower fee bracket. Dosage was decreased but kept .2 above the lower fee bracket - so I paid an additional $100 and I don't need the additional medication.

April 11, 2026
GobyMeds logo

Reply from GobyMeds

Hi! Thank you for letting us know. We will take a look into this! We apologize for the hassle.

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