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Cinch Reviews 6

TrustScore 4 out of 5

4.0

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Company details

  1. Software Company

Written by the company

Cinch is a modern procurement solution designed specifically for the property management industry. Our platform consolidates vendor catalogs, price options, order tracking, and budgeting tools into a single, intuitive system. From on-site managers to regional teams and owners, properties use Cinch to streamline purchasing, maintain compliance, gain transparency into spend, and make data-driven decisions across their portfolio.


Contact info

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Longtime user

I have been using Cinch for over five years to handle purchasing and procurement for more than 40 properties that we own and manage. It has become an essential tool in our day-to-day operations.

One of the biggest advantages of Cinch is the ability to purchase from multiple vendors in one place, along with having the correct SKUs or direct links for requested items. The price comparison feature makes it easy to evaluate options across vendors, and the ability for vendors to bid on orders helps ensure we’re consistently getting competitive pricing. These features save a significant amount of time and reduce errors in ordering, especially when managing supplies at scale.

What really stands out is how consistently Cinch has improved the platform over the years. The site, its capabilities, and overall features have evolved tremendously since I first started using it—it’s truly night and day compared to earlier versions. The ongoing improvements show that the team listens to users and invests in making the software better.

Overall, Cinch has made our procurement process more efficient, organized, and cost-effective. I would highly recommend it to anyone managing purchasing for multiple properties or locations.

December 30, 2025
Unprompted review
Rated 2 out of 5 stars

Service

1. It’s very hard to find items on your site
2. Needs major update on the listings
3. Should separate plumbing from kitchen and bathroom

December 18, 2025
Cinch logo

Reply from Cinch

Hi Hamo, thank you for sharing your feedback.

I’m sorry your experience was frustrating. Finding items easily is a priority for us, and your suggestion to better separate plumbing from kitchen and bathroom categories is noted. We are actively working on improving our listings and site navigation.

If there are specific items you were trying to find, our team would be happy to help and use that feedback to improve the experience.

Rated 5 out of 5 stars

So intuitive!

Cinch is an amazing platform! So easy to use and intuitive!! They truly grasp what management is all about and my experience with them is incredible! Highly recommend

July 1, 2025
Unprompted review
Cinch logo

Reply from Cinch

Thank you for the great feedback. We are so glad to hear you find Cinch easy to use and intuitive. We truly appreciate the recommendation.

Rated 5 out of 5 stars

Service…

If I don't see what I need in the app somebody is always happy to help me;
The driver of corner hardware is the best

December 18, 2025
Cinch logo

Reply from Cinch

Thank you so much for the kind feedback. We are glad to hear the app is easy to use and that our team is always there when you need support. We also love hearing shoutouts for great drivers. We will be sure to pass this along. We appreciate you being part of Cinch

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