While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Money hungry company

This company is terrible with their customers they are very inconsiderate. I tried to cancel a bogus order that was made off my credit card less than 24hrs after I saw the charge they told me they were gonna contact me after they looked over my order, a week later I received a email that it was being shipped i instantly contacted them only for them to tell me I cant get refunded bcus its in shipping status. Anytime a company care more about taking the customers money than satisfying the customers can not be trusted!

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

When I ordered this they've aid I…

When I ordered this they've aid I should get it within a week. Messaged them several times to cancel as they never sent it and they stayed it was on backorder
Ask for refund and I kept getting the runaround. Never refund my $$$. The item Finally arrived. Never received traking info. It was over 1 month late. Do not believe the hype. I live with 3 men and none of them liked it. It os musky and smells old lavish. DONT BUY. TERRIBLE CUSTOMER SERVICE AND SMELL

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

This has been my signature scent since…

This has been my signature scent since it was released. It's so sexy and flirty without being overpowering. It's light and fruity with a hint of floral. The scent lasts all day, and I constantly get compliments. The bottle is beautiful as well!

April 9, 2026
Unprompted review
Rated 2 out of 5 stars

Good product bad customer service

The product has been great but sent too often. I have been requesting cancellation for over a week and keep getting put off. I had originally planned on restarting when I start running low. I have now decided to not purchase from them as it has taken too much of my time to stop.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

I think this is and is going to be one…

I think this is and is going to be one of Goda's best smelling and best selling fragrances in years. A true modern classic its what women should smell of!, and I'm just a humble guy saying this. Get it, ladies, you won't regret it, heaven.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Ordered the body oil as a one time order March 20th. It’s now May 15th I’ve emailed three times. They keep saying it’s been sent I’ve asked for a refund and they keep saying it’s been shipped only for me to receive a second email saying I will receive email confirmation when it’s moving.

May 15, 2026
Unprompted review
Rated 3 out of 5 stars

This is excellent

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers were missing. This resulted in a significant delay in shipping and a very late delivery. Consequently, I will not be placing future orders through the website.

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

What a load of rubbish

What a load of rubbish ! The product feels good at first but disappears after 10 min ! Was meant to keep body hydrated and smell for hours but no 😫 I tried to cancel the subscription ( which I was unaware I had subscribed ) and was sent another batch and more money being taken out ! Tried to send back which they agreed was ok but didn't give me any assurances I would get my money back !! Don't go near this company!

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience I have ever had with a…

Worst experience I have ever had with a company. I have never experienced such poor customer service when trying to question that I had just made a purchase not a subscription. I tried several times to ask how to cancel and no one assisted me. I will be reporting them to Accc. I tried to let them know when they were sending second order that I did not order and I was basically ignored. Have never ever experienced such bad customer service

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Product largely useless - Impossible to cancel subscription

Would like to give 0 stars. Product is nothing more than baby oil with a different scent. No benefits. Company makes it impossible to cancel subscription that you did not know you signed up for. I am still making payments but not receiving any products. I have finally had to contact my credit card company to stop payments. Do not buy this product and get scammed.

May 15, 2026
Unprompted review
Rated 1 out of 5 stars

Where's my refund?!?

I ordered $100 worth of products and I had a subscription, the next month I was charged $185. I spoke with someone from support who promised correct the error and mail the products. I never received my product so I asked for a refund. I was promised a refund the end of April and still haven't received it.

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

The company keeps charging every few…

The company keeps charging every few weeks more and more and it is impossible to stop i am about to go to cyber crime here in australia over them do not order or you will be having more and more taken out of your bank account monthly

May 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look