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Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

After ordering this product in April I…

After ordering this product in April I just received my order May 11,and received email stating it was shipped on May 9th then received another email stating my card was declined. I received and alert for my CC company asking if I approved the payment.I did not and they reported it as a fraudulent charge and cancelled my card. I have emailed to support godaperfume regarding this and kindly let them know I do not with to order from this company ever again and this is a very disloyal company. Very disappointed customer.

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

OMG 😳 the worst nightmare I have gone…

OMG 😳 the worst nightmare I have gone through!! They would not stop withdrawing from my bank account!! They were sucking my account dry!! I kept emailing them to stop! Cancel
They didn’t , I was beside myself I was even begging, so shameful I had to do that!! SCAMMERS !!! Stay away!!!!

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Zero would be the answer FRAUD FRAUD…

Zero would be the answer FRAUD FRAUD !!! Do your investigative work and you will see hundreds of people who kept having money taking out and they will only send you repeated automated responses. The company has taken tons of unauthorized money and the Better Business Bureau has obtained hundreds of complaints filed. Do not go near Goda !! You will continue to have them take your money

May 12, 2026
Unprompted review
Rated 1 out of 5 stars

Marketing Hype No thank you

Marketing Hype No thank you !
Ordered for curiosity bottle leaks, expensive and someone how I’m stuck on a subscription. Red flagged with my bank to block . Poor customer service as in non existent . Please be aware - avoid! Sorry guys just being honest id be favourable if you at least responded ! Alarm bells.

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers. I ordered a new bottle and they had an offer of 2 for a reduced price. There was no mention that I was subscribing to the product until £58 came out of PayPal the following month. I immediately emailed them and cancelled my subscription on PayPal. Emails are undelivered. Be very wary - They seem to be scammers.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

After straightening out the fact that I…

After straightening out the fact that I did not have nor want a membership I gave products to my daughter for her birthday and everyone in the room loved the oil. One person even went on Amazon and ordered it for herself.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

Before I even received my first order…

Before I even received my first order the company was shipping out another one and charging my bank.
After smelling the product I wanted a refund. I thought the aroma was too strong for me
I thought that i could get refund information from customer service.
What customer service?
The worst! Don't buy this product.

May 7, 2026
Unprompted review

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