godashops.com Reviews 55

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I order a muoy tai personalized hoodie for my 12 year old grandson well before Christmas and I’m so disappointed as was he that the item was not delivered. It’s still not delivered,Godashops said o... See more

Rated 1 out of 5 stars

I had ordered several dresses, it's awful and dirty looks I have ever had something like this. Please refund my money, it's a lots of money I have paid. One star is to much for them. Zahra

Rated 2 out of 5 stars

I recently ordered a grooming shirt from their website. On a positive note, the material is comfortable. I'm not sure how effective it is for grooming, I haven't tried it. What my qualm is that the pi... See more

Company replied

Rated 5 out of 5 stars

Great Customer Service somehow my item showed delivered around December 20th but it never arrived I asked neighbors and the post office. Luckily I contacted their customer service and they were Quick... See more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

55 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I had ordered several dresses

I had ordered several dresses, it's awful and dirty looks I have ever had something like this. Please refund my money, it's a lots of money I have paid. One star is to much for them.
Zahra

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Well I ordered what I thought was a…

Well I ordered what I thought was a lace women’s shirt. I received the ugliest shirt ever. It’s a picture of lace. I want my money back and they said I can keep it and they will give me 20% of what I paid. Why would I want to keep this ugly shirt????? I want a FULL return. They deceived me with there crap…. Shame on me!!!!!

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Love my billiard shirts

I’ve recently bought three billiard shirts from this company. All three look fantastic and fit well. I receive compliments on them all the time. Will definitely recommend to my friends and will use them again in the future. Customer service is top notch responding to emails quickly.

March 18, 2024
Unprompted review
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Reply from godashops.com


Thank you so much for your kind words and for choosing our billiard shirts!

We're thrilled to hear that you love them and that they fit well. It's fantastic to know that you've been receiving compliments on them too! We appreciate your recommendation to your friends and look forward to serving you again in the future.

Thanks again for your support!

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service somehow my item showed delivered around December 20th but it never arrived I asked neighbors and the post office. Luckily I contacted their customer service and they were Quick to resend the item. They have been great at responding to me. Just send them an email and they will get back quickly.

January 9, 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE!!!

I ordered a labradoodle ornament the week after Thanksgiving for our son. The tracking number they gave us was not correct so I contacted godashops via email and received an email response with the correct information. I had the ornament shipped to our son's business office to make sure he would receive it and he has not received it nor have I heard anything from Godashops. This has opened my eyes to this business (as have some of the other reviews). I will never order from them again. BUYER BEWARE-DON'T ORDER!!!!! (They sure were happy to get my money though-never offered a refund-just a refund of my shipping costs-what about my purchase or a refund of that?!

December 25, 2023
Unprompted review
Rated 1 out of 5 stars

I order a muoy tai personalized hoodie…

I order a muoy tai personalized hoodie for my 12 year old grandson well before Christmas and I’m so disappointed as was he that the item was not delivered. It’s still not delivered,Godashops said on Dec 14 it was shipped that’s not true . USPS created a label as is still waiting for the item!
Is this shop legit or another scam site on the internet. They have till Friday if the item isn’t delivered I’m seeking a refund and will report them .
I’m terribly disappointed and will not purchase anything from them again
Maria Rosa

December 7, 2023
Unprompted review
Rated 1 out of 5 stars

Will take longer than a month to get items

Ordered November 22nd and was pleasantly surprised to see my custom order had been “shipped” by December 1st. Waited a couple weeks with nothing arriving and no tracking number. Was hoping to have my order by Christmas so I contacted them just to find out that their embroidery machine was broken and the item never had been made nor shipped. If I didnt contact them I am sure nobody would have reached out to explain the inconvenience and if I wouldve known sooner I couldve gone to a different company. I had to cancel and scramble to find something of equal value a couple days before christmas but it wasnt the custom gift that I was excited to get in the first place. Very bad communication and I would not recommend them to anyone.

November 22, 2023
Unprompted review
Rated 4 out of 5 stars

I had the same problem as Chillax

The item was fabulous and looks great, however it showed up late. My suggestion is to order a month early and you will love it.

November 23, 2023
Unprompted review
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Reply from godashops.com

Thank you for your feedback, and we appreciate your positive comments on the fabulous appearance of the item. We sincerely apologize for the delay in delivery and any inconvenience it may have caused.

The delay was primarily a result of the unusually high volume of orders during the holiday season, causing a backlog and impacting our normal processing times. We understand the importance of timely deliveries, and we are actively working to enhance our processes to accommodate the increased demand during peak periods.

We value your business and feedback, and we will continue to strive for excellence in meeting our customers' expectations.

Thank you for your understanding and patience.

Rated 4 out of 5 stars

Thank you

I really would like to have my items before the 30th, so I will give you a chance to resolve this issue. Godashops stated it was shipped Pre-Shipment
Shipping Label Created, USPS Awaiting Item
COLLEGE POINT, NY 11356 November 18, 2023, 4:15 am I ordered my shirts on 11/14/23 is now 11/25/25. No phone number to resolve this.

November 23, 2023
Unprompted review
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Reply from godashops.com

We deeply regret any inconvenience caused as it appears there is an issue with the shipping process. We have contacted USPS to locate the package and will inform you as soon as we receive a response. Rest assured that if the package is marked as lost in transit, we will promptly replace or refund your order. We appreciate your understanding in this matter.

Rated 5 out of 5 stars

Shipping my product a 2nd time

Somehow tracking of my 3d ornament shows it was delivered. We never received it. I’m so thankful to this company for resending out our ornament again!! Very impressive. It’s nice to interact with a solid caring company. I’m looking forward to receiving our ornament soon!!! ❤️💙

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I did not receive my ornament, and they provided proof of delivery. When I wanted to order another one, they were kind and generous enough to replace it for me, on a special-case basis. Thank you so much.

February 9, 2023
Unprompted review
Rated 2 out of 5 stars

Product is not as Advertised in Pictures

I recently ordered a grooming shirt from their website. On a positive note, the material is comfortable. I'm not sure how effective it is for grooming, I haven't tried it. What my qualm is that the pictures show that it is black. When I received it, it comes in a clearly grey color. My dress code for my job is to wear black so I don't even know if I can wear this for my job. I'm very disappointed in that respect and I feel the pictures are incredibly misleading. I would like to add that their communication is quick, professional and respectful so I do appreciate that.

February 8, 2023
Unprompted review
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Reply from godashops.com

Thank you for letting us know. We're so sorry to hear that the product received has problems. Can you please kindly send us a picture of the shirt to our email contact@godashops.com and let us know your order number? We sure will check again and replace a new one if it was not made correctly.
Thank you for your time and understanding in this matter.

Hope to hear from you!

Rated 1 out of 5 stars

Has anyone ordered key chains from this…

Has anyone ordered key chains from this company? i ordered one and it was not right.

December 29, 2022
Unprompted review
godashops.com logo

Reply from godashops.com

Hi there,

We're so sorry to hear about the problem with your order and are always willing to make things right for you. However, can you please send us an email at contact@godashops.com? We cannot find the order number to support you.

Hope to hear from you!

Rated 5 out of 5 stars

Wonderful service

I ordered a t shirt (the Papa one with all the grandkids names) for my husband right before Christmas, not thinking it would come in time, and to my surprise it came on Christmas eve! My husband loved it and said it was his best gift. Beautiful work.

December 24, 2022
Unprompted review

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