Goddard Dunbar Reviews 

423
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Goodard Dunbar dealt with probate and the sale of a property after the sad loss of our mum. Many thanks to Olivia, Elliot and the team for the clear communication, patience in dealing with the who... See more

Rated 5 out of 5 stars

I used Goddard Dunbar for the conveyancing of some property. I found their service very efficient and all members of the team were polite and communicative throughout the process. Thanks to Sam, El... See more

Rated 5 out of 5 stars

As a Executor of a Will that's never done anything like this before, all paper work for the sale of the property was all done and dusted in 4 months and the property finalised. As the seller of the pr... See more

Rated 5 out of 5 stars

Recently bought a house and couldn’t recommend more, really good communication throughout from fiorentina. Thank you

Company details

  1. Law Firm
  2. Conveyancer
  3. Estate Planning Attorney
  4. Real Estate Attorney

Written by the company

We are passionate about our clients and helping them access affordable, friendly and prompt legal services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

423 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(423)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top class service

Top class service, every aspect was dealt with efficiently and accurately

July 11, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

We appreciate the time you have taken to leave your review.

Rated 5 out of 5 stars

Trust & Sale of Property

I used Goddard & Dunbar because the solicitors that were registered on my Mothers Trust had gone into administration during Covid! I only discovered this, following the sad passing away of my mother. The firm that had taken over all the cases did not wish to deal with estates held in a Trust.
Luckily, Paul Finn and Sharon Plane from Goddard & Dunbar were more than happy to help. A daunting process was handled as painlessly as is possible. There was always someone to talk to if I rang and I never felt I was taking up their valuable time; the response to written communication was prompt and the Trust and selling of mums home was completed within a couple of months. In fact, I was equally impressed with how well everyone seems to work as a team and how willing they were to help. Thank you and I hope others encounter an equally positive experience.

October 3, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for taking the time to leave your review. Whilst our dedicated team are professional, they also understand the importance of supporting our clients at sad and difficult times.

Rated 5 out of 5 stars

This company goes above and beyond

This company goes above and beyond, used now for 2 house sales and can’t recommend them enough. All staff are so helpful and professional and are prompt at replying to any queries we had.

September 16, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

We appreciate the time you have spent leaving your review. We value your continued business.

Rated 5 out of 5 stars

Excellent probate services

Pip is professional, helpful and supportive. At an upsetting time you want to feel you have a 'pair of safe hands' and that is exactly what we had. From start to finish we were kept fully informed. Polite, courteous service we highly recommend Pip for probate work.

October 5, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for your kind review. Pip and the team are dedicated to offering a supportive yet professional service. We await your recommendations and wish you well for the future.

Rated 5 out of 5 stars

5 star service

From start to finish the whole process was a breeze. I was kept updated at every step by Emily and nothing ever was too much trouble. We shall definitely be recommending Goddards and using for anything in the future

September 21, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for your positive review. Your kind comments have been passed on and we look forward to acting on your behalf in the future.

Rated 5 out of 5 stars

Goddard Dunbar are the solicitors to use!

Goddard Dunbar have supported us with our sale and purchase impeccably. I can not fault their level of service, speed and communication. They have supported us and explained the process as well as chasing other parties to ensure speed of transaction. Thank you!

August 25, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for your five star review. Your feedback is important to us and good to hear that you received the service we pride ourselves in providing.

Rated 2 out of 5 stars

Patronising and abrupt

Although there were no issues with the actual purchase of my property, I found the staff of Goddard and Dunbar to be very abrupt, they used legalese on all correspondence and were extremely patronising when I asked for clarification, even threatening to charge me interest on an additional charge after completion.
I was a customer that paid every payment requested in a timely fashion. I did not expect to be treated in this manner. I won’t use this firm again.

August 15, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

We have taken on board your comments. Every point that you sought clarification was explained to you in a friendly and professional manner. The additional charge was a miscalculation, however, prior to completion the statement was sent to you for approval. With regard to your interpretation of the threat of interest, it clearly states on our invoice that any outstanding payments may attract interest.

Rated 1 out of 5 stars

AVOID

I appointed Goddard Dunbar for a conveyancing service. The company is extremely unprofessional by posting airmail to china through standard 56 days service and rejecting the client to pay for a better and trackable service.
The AML officer also asked for an unprecedented document from the bank with no knowledge about the laws.

July 18, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for taking the time to leave your inaccurate review. It became evident to us that you did not wish to provide the relevant evidence that we needed as part of your transaction. We would request that you cease hounding our staff by email and put your efforts into removing your inappropriate review. Failure to do so, will result in further action being taken on our part.

Rated 5 out of 5 stars

Goddard Dunbar dealt with both the sale…

Goddard Dunbar dealt with both the sale and purchase of my new house and I have no complaints to make at all. They were clear with all communication and kept me up to date with the progress of everything to do with the house move. They worked towards my requested completion date and everything went really smoothly on moving day. Costs were also very reasonable and would recommend to anyone needing a conveyancing solictors.

July 8, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for your positive review for the service you received during your sale and purchase. We wish you well in your new home.

Rated 5 out of 5 stars

SERVICES

Every one we dealt with was so nice and helpful but also very professional. We were given explanations if we didn't understand a situation therefor we learned a lot too. We are very grateful for their services and will be happy to bring more business to them.

June 16, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

We appreciate you taking the time to leave your review. Looking forward to working with you and any family/friends you refer in the future.

Rated 5 out of 5 stars

This is my first flat purchase

This is my first flat purchase.
at the same time 2 of my friends were also purchasing their first flats (lots of celebrations are taking place).
If it weren't for my friends experiences with other solicitors as a benchmark I would have rated here 4 starts instead of 5.
In brief, the team is super responsive, they picked up the phone whenever I needed them to, they answered all of the emails in a timely manner, and they chased effectively.
Also, the team is very meticulous, they flagged all possible issues and demanded documentation when needed even when the other party was pushing back.
The reason I would have shaved one star is that I felt, even though the solicitors did a great job, they were overworked which resulted in minor attention to details in logistics but not legal matters.
All in all, I would definitely recommend.

June 7, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thanks for your feedback. We always make it a priority to communicate with our clients in a prompt and friendly manner. We hope that your celebrations went well and you are settling into your new flat.

Rated 3 out of 5 stars

These were the strongly recommended…

These were the strongly recommended conveyancing silicitors attached to the estate agents 'Your Move.' The estate agents told me I could choose my own solicitors, but could not guarentee they could successfully liase with an independent. I phoned, emailed at length, called in person three or four times, set the estate agents against the solicitors and vice versa, generally micro managed the very straight forward property purchase. The varied and numerous staff I dealt with did provide the service with daily attention and charged a set fee. This is my first property purchase, so perhaps they are all like this.

June 2, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Many thanks for taking the time to leave your review. Your comments are noted.

Rated 5 out of 5 stars

Excellent service for both purchase and…

Excellent service for both purchase and sale
Always kept us updated and pushed when needed
Thanks for helping us get our new home

June 1, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you for taking the time to leave your review. We wish you well in your new home.

Rated 5 out of 5 stars

Brilliant

I thought the level of professionalism that was carried out by Lindsey Skelsons team was impeccable. We were able to communicate with the solicitors with ease all the way through the process of us buying and selling of the property.
I would highly recommend and use again in the future.

June 1, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Many thanks for taking the time to leave a review. Our team will always go above and beyond to offer a professional and friendly service.

Rated 5 out of 5 stars

Excellent work

Excellent work. Communication was very good through out the process.

June 1, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Many thanks for leaving a review. We feel that communicating with our clients is a top priority.

Rated 5 out of 5 stars

The only solicitors I’ll be using

The only solicitors I’ll be using going forward. They’re so helpful and knowledgeable. Replies are swift and my house sale / purchase was handled very professionally with minimal stress on myself

June 1, 2022
Unprompted review
Goddard Dunbar logo

Reply from Goddard Dunbar

Thank you so much for your review. We look forward to acting on your behalf in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look