godmerch.com Reviews 541

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers had a great experience with this company. Many customers are really happy with the products, often highlighting the beautiful prints, colors, and overall quality of the materials, which remain excellent even after washing. The customer service consistently receives praise for being outstanding, responsive, and helpful, with many people appreciating the quick and polite assistance they receive for various issues. Reviewers also note that orders are processed and shipped quickly, with many receiving their items in a timely manner, making them eager to order again. However, some people were dissatisfied with the product quality, stating that items did not match website descriptions and appeared cheap or poorly made, particularly ornaments. A few other people also felt that delivery was slow or that tracking information was not updated, leading to missed occasions and frustration. Some reviewers also reported issues with customer service, mentioning that their emails went unanswered or that they received incomplete orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and representation. Many reviewers... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a willingness to... See more

Quality

People report ambiguous experiences with quality, with many customers praising the excellent quality of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick processing and fast... See more

Customer service

Users describe positive interactions with customer service, highlighting that the customer service team is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

for some reason my apple pay didn't input my correct address. okay fine reached out to them and said the only way they would resend my package back for what i paid for is to leave a review if not I ha... See more

Rated 5 out of 5 stars

When scrolling thru Facebook I saw the items they had .what caught my eye was the beautiful prints and colors ,so many selections to choose from . I love that we can customize it . I read through the... See more

Rated 5 out of 5 stars

I received my t shirt in a very timely manner and it was easy to track. Was very happy with the quality and print on the shirt. I accidentally had the wrong shipping address. Customer service was... See more

Rated 5 out of 5 stars

I HATE getting emails from Godmerch because I order EVERY time!!! I love their products! I have ordered multiple times and everything is amazing quality and the 1 time I needed to reached out to cus... See more


Company details

  1. Gift Shop
  2. Clothing Store
  3. Custom T-Shirt Store
  4. T-Shirt Store

Written by the company

Welcome, we are happy to have you! We are GODMerch, a clothing brand. We have been working in the e-commerce field for 7 years especially for personalized products for family and pets. We have a team of artists with the ability to draw high quality graphics, a strong customer service team that can handle tens of thousands of orders per day. We always put the customer experience first which is the guideline for all employees of our company. The happiness of our customers is our pleasure. After many years of researching on thousand of designs, understanding the need of customers, we are confident that we can create the most beautiful and eye-catching products in the market, definitely a must in holidays like Mother's Day, Father's Day, Christmas and other major holidays of the year. At GODMerch we believe that personalization is the most powerful way to express your love to your beloved one.


Contact info

3.9

Great

TrustScore 4 out of 5

541 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was pleased that they reached out to…

I was pleased that they reached out to me to resolve an issue with the details of my order. The issue was solved immediately and the order was received on time.

May 18, 2024
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Reply from godmerch.com

Thank you so much for your 5-star review! We look forward to serving you in your future experiences with Godmerch.

Rated 5 out of 5 stars

Mimi shirts

I love everything about my shirts

May 18, 2024
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Reply from godmerch.com

Thank you so much for your 5-star review! We look forward to serving you in your future experiences with Godmerch.

Rated 5 out of 5 stars

Love the t-shirts

Love the t-shirts! Outstanding!!! :-) A++++++

May 24, 2024
Unprompted review
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Reply from godmerch.com

Thank you so much for your 5-star review! We look forward to serving you in your future experiences with Godmerch.

Rated 5 out of 5 stars

I love this company

I love this company . Shipping time was excellent and the shirts are well made and beautiful.

May 4, 2024
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Reply from godmerch.com

Thank you so much for your 5-star review! We look forward to serving you in your future experiences with Godmerch.

Rated 5 out of 5 stars

Good quality.

Good quality.

May 2, 2024
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Reply from godmerch.com

Thank you so much for your 5-star review! We look forward to serving you in your future experiences with Godmerch.

Rated 3 out of 5 stars

Shipping

I love the shirts I ordered! I received a tracking number but never received an estimated delivery date. When I did the chat to ask about a delivery date because tracking it did not provide a date the chat only gave me the tracking information again. Overall I would more than likely order again.

May 3, 2024
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Reply from godmerch.com

We sincerely apologize from Godmerch. Our customer care team has reached out to you via email to provide the best support possible. Please check your email. Thank you.

Rated 5 out of 5 stars

The shirt is excellent quality

The shirt is excellent quality! I saw it on one of my clients and immediately wanted to get one for my step mom which inluded all her step kids. It turned out great! Highly recommend

May 23, 2024
Unprompted review
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Reply from godmerch.com

Thank you for your 5-star review, Michelle K! We appreciate your purchase from Godmerch. Are you also running a business? We wish you many customers. Since you love our products, if possible, please recommend us to others. Thank you!

Rated 5 out of 5 stars

The company was very easy to work with…

The company was very easy to work with regarding a printing/ spelling error on my part. They offered to reprint the T-shirt to correct the spelling error that was my error. I am extremely pleased they responded quickly and offered solution to the error. I will definitely order again and order items for gifts for family and friends!

May 17, 2024
Unprompted review
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Reply from godmerch.com

Thank you so much for your 5-star review! We look forward to serving you in your future experiences with Godmerch.

Rated 4 out of 5 stars

Nice quality shirts

Nice quality shirts. Fast delivery. Only issue was tank top size runs very small compared to t-shirt size.

May 4, 2024
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Reply from godmerch.com

We are grateful that you took the time to leave us a review. We are very sorry that the shirt arrived smaller than expected. We appreciate your feedback and will make adjustments accordingly.

Rated 4 out of 5 stars

Was delivered quickly and in good…

Was delivered quickly and in good shape. I had to return for a smaller size and hope that the return is just as quick.

May 17, 2024
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Reply from godmerch.com

We are grateful that you took the time to leave us a review. Thank you!

Rated 5 out of 5 stars

I love the shirts I purchased

I love the shirts I purchased. So bright and colorful...and just love that I could put my babies names in correct birth order. I had one made for myself as Mimi and one for my daughter as Mom, and I was able to include the name of of her first born, which is unfortunately deceased now but not forgotten. And she was overcome with joy when she saw that she was included on her mom shirt...
Thank you for your work.❤️

May 3, 2024
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Reply from godmerch.com

Thank you for your review! Sending you a warm hug 💕

Rated 1 out of 5 stars

I haven't received this yet

May 17, 2024
Unprompted review
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Reply from godmerch.com

Dear Stephanie Edenfield,
We're sorry to hear that you haven't received your order while your local post office marked it as successfully delivered. We've sent you an email to confirm the shipping address, please get back to us and we'll assist you further.

Rated 4 out of 5 stars

I’ve ordered a couple of times and it…

I’ve ordered a couple of times and it has been good, I was hoping I would get my last order before Mother’s Day but it came a day later, overall I’m pleased

May 3, 2024
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Reply from godmerch.com

We are fortunate to have your understanding during the busy Mother's Day season. Thank you for trusting and shopping with Godmerch multiple times.

Rated 3 out of 5 stars

Quality of shirt is mediocre

Quality of shirt is mediocre

May 3, 2024
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Reply from godmerch.com

Dear Mrs. Albert,

Thank you for bringing this issue to our attention. We wouldn’t be able to improve our service if it weren’t for people like you who provide us with honest feedback like this. Please know that we’ll be looking into it.

Rated 5 out of 5 stars

I love all 3 shirts, they are colorful and easy to read.

I love the shirts, and my Mama loved the one I got her for Mother’s Day! I ordered April 28th and thought I have plenty of time, but it arrives after Mother’s Day, I will order earlier next year.

May 2, 2024
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Reply from godmerch.com

Thank you for your review! We are very happy that you are satisfied with the shirts and also very sorry that they did not arrive in time for the holiday. You can follow us via email, as we always send notifications about the ideal time to order so you can receive your items in time for Mother's Day.

Rated 5 out of 5 stars

Great customer service

Great customer service! God Merch was very quick to reply to an email on a mistake I made with my order. They fixed it promptly. The quality of the shirt and print was very nice. I would order from them again!

May 16, 2024
Unprompted review
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Reply from godmerch.com

Thank you so much for your 5-star review! We are ready to welcome you, Rachel!

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