godmerch.com Reviews 541

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers had a great experience with this company. Many customers are really happy with the products, often highlighting the beautiful prints, colors, and overall quality of the materials, which remain excellent even after washing. The customer service consistently receives praise for being outstanding, responsive, and helpful, with many people appreciating the quick and polite assistance they receive for various issues. Reviewers also note that orders are processed and shipped quickly, with many receiving their items in a timely manner, making them eager to order again. However, some people were dissatisfied with the product quality, stating that items did not match website descriptions and appeared cheap or poorly made, particularly ornaments. A few other people also felt that delivery was slow or that tracking information was not updated, leading to missed occasions and frustration. Some reviewers also reported issues with customer service, mentioning that their emails went unanswered or that they received incomplete orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and representation. Many reviewers... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a willingness to... See more

Quality

People report ambiguous experiences with quality, with many customers praising the excellent quality of... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers reporting quick processing and fast... See more

Customer service

Users describe positive interactions with customer service, highlighting that the customer service team is... See more

Reviews shaping this summary

Rated 4 out of 5 stars

for some reason my apple pay didn't input my correct address. okay fine reached out to them and said the only way they would resend my package back for what i paid for is to leave a review if not I ha... See more

Rated 5 out of 5 stars

When scrolling thru Facebook I saw the items they had .what caught my eye was the beautiful prints and colors ,so many selections to choose from . I love that we can customize it . I read through the... See more

Rated 5 out of 5 stars

I received my t shirt in a very timely manner and it was easy to track. Was very happy with the quality and print on the shirt. I accidentally had the wrong shipping address. Customer service was... See more

Rated 5 out of 5 stars

I HATE getting emails from Godmerch because I order EVERY time!!! I love their products! I have ordered multiple times and everything is amazing quality and the 1 time I needed to reached out to cus... See more


Company details

  1. Gift Shop
  2. Clothing Store
  3. Custom T-Shirt Store
  4. T-Shirt Store

Written by the company

Welcome, we are happy to have you! We are GODMerch, a clothing brand. We have been working in the e-commerce field for 7 years especially for personalized products for family and pets. We have a team of artists with the ability to draw high quality graphics, a strong customer service team that can handle tens of thousands of orders per day. We always put the customer experience first which is the guideline for all employees of our company. The happiness of our customers is our pleasure. After many years of researching on thousand of designs, understanding the need of customers, we are confident that we can create the most beautiful and eye-catching products in the market, definitely a must in holidays like Mother's Day, Father's Day, Christmas and other major holidays of the year. At GODMerch we believe that personalization is the most powerful way to express your love to your beloved one.


Contact info

3.9

Great

TrustScore 4 out of 5

541 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job

The shirt came out beautifully.I ordered another one.Keep up the good work guys,thanks so much

July 11, 2024
Rated 3 out of 5 stars

One shirt’s neck band started…

One shirt’s neck band started unraveling after coming out of the laundry first time it was washed.

July 12, 2024
godmerch.com logo

Reply from godmerch.com

Dear Pamela Harmon,

We're sorry to hear about the problem with your shirt. We've sent you an email to assist further.

Thank you for your understanding.

Rated 5 out of 5 stars

customer service

I ordered a shirt and the flag patch was bubbled so it wouldn't lay flat. I sent an email got a response and they shipped out another shirt in a bigger size and it was PERFECT!!! I will definitely be his company again FYI, order a size up!!

June 10, 2024
Rated 5 out of 5 stars

Customer Service

I ordered two shirts and found I made an error on one them. I reached out to customer service and they have been AMAZING to work with! I will definitely be ordering from them again!

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

Got my shirt today!

Got my shirt today! Love the purple color and the beautiful print writing. The customer service with godmerch was great I had contacted prior to ordering to ask about size. The medium fits perfect. Very happy with this purchase. Want to order more shirts as they are great material. Received 2 weeks after ordering.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Its a great soft shirt

Its a nice soft shirt. My 3 yr old Great Niece was very impressed seeing her name in print. The others are older, so not so much, but we love it.

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love my grandma shirt

I absolutely love my grandma shirt! All 7 names were beautifully added, all spelled correctly and even in the order I wanted them in!! This is the 2nd shirt I have ordered and am thrilled once again!

June 10, 2024
Unprompted review
Rated 3 out of 5 stars

Loved the T-shirt

Loved the T-shirt - quality and printing. Very disappointed in the size. The sizing ran VERY small. I have re-ordered the shirt - 2 sizes bigger - hope that it fits.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

The "Nana" Shirt

My wife was delighted with her "Nana" shirt which displayed all of her grandchildren. The ordering process was easy, and the merchandise came in a short period of time.

We also appreciate the quality of the shirt.

June 17, 2024
Unprompted review
Rated 3 out of 5 stars

I ordered a custom shirt and hat and…

I ordered a custom shirt and hat and was soooo pleased with the quality of the shirt and the design. Well done. I wish I could say the same for the hat. Even though the design was fine on the hat, the quality of the material of the hat is pretty poor.

June 8, 2024
Unprompted review
Rated 4 out of 5 stars

Great stuff!!

I love that I can personalize the shirts!! Shirts are very good quality too! Reasonable price & fast shipping considering they are made to order!

June 1, 2024
Unprompted review

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