I thought I had ordered a pair of sandals but all of a sudden I was part of a company who took money from my account every 2 weeks. I have no interest what so ever in being a customer in such a comp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ms. Sarra address my concern immediately and reassure that my concern will be highly priorotized, such an relief for me since I am a working mom. Thank you Ms. Sarra
The small problem that due to my membership cancellation had been taken in charge, and i am happy how Gofeelamazing have resolved.
very well guidance and support in using account and features by Phobe, in this regard. Highly appreciated.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thinks support team I received my…
Thinks support team I received my money from you excellent customer support
Looking forward to full compensation, thanks Imani
I thought I had ordered a pair of sandals but all of a sudden I was part of a company who took money from my account every 2 weeks. I have no interest what so ever in being a customer in such a company so I annulled my participation.
I have now been promised full compensation and am looking forward to this.
Thank you Imani for taking care of this matter.
Customer service is great
Customer service is great. They've resolve my problem easily.
A lady named Aly in your customer…
A lady named Aly in your customer service helped me a lot and this made me very happy. You have a really friendly and helpful team. You are very good at this and I think it doesn't matter how long it takes.
They took my money from my bank without…
They took my money from my bank without my concern. Now I need it back I have to wait a loong time
This is good
Ms. Sarra very accommodating
Ms. Sarra address my concern immediately and reassure that my concern will be highly priorotized, such an relief for me since I am a working mom. Thank you Ms. Sarra
Helped me a lot with my problem and he…
Helped me a lot with my problem and he make a really good job and he been nice all the time
Harry me ayudo a resolver mi problema…
Harry me ayudo a resolver mi problema en menos de 10 minutos.
Zara is in touch and helping to resolve…
Zara is in touch and helping to resolve the issue
Amazing customer service
They were able to help me with my concerns. I appreciate that they collaborated to fix it.
Good service
Quick responce
Thanks for your great service @kurt .issue addressed quickly!
"Edith contacted me"
"Edith contacted me", "Thank you Edith", "Thanks for the help Edith"
Thank you for the kind and quick…
Thank you for the kind and quick service Jamal
You think it cannot get worse?
You think it cannot get any worse than tricking people into giving their credit card details for nothing? I just got email instructions describing how I should write a great review here on Trustpilot, and send them a screenshot in which case they will be happy to refund the so-called "membership fee" that they got from me via a phishing fake advertising page. Quote:
'It is important to me that you mention my name (Marshall) when you rate my services as it helps to easily identify your review and initiate your refund.
Important: In your review, we ask that you avoid using terms such as "REFUND" or "membership cancellation" as they can be confusing to other customers. Instead, we would greatly appreciate it if you would write one of the following phrases: “good service”, “good company”, “thank you”, “good experience”, “good customer support”, etc.
Note: Reviews that include terms such as “refund” will not be considered positive, regardless of the number of stars awarded. Consequently, we will not be able to proceed with the refund process, which is a significant exception from our team.
Once you submit your review, we will proceed accordingly with your refund and the money will reflect in your bank account within 5-7 business days.
Please feel free to send a screenshot or the link to the review to expedite the process.'
Well, Marshall, watch this carefully: I hope there are adequate laws and law enforcement that will kick you out of your fraudulent business. My "membership fee" is worth way less than my honesty.
Issue addressed
A helpful assistant Nicholan addressed my issue and has a good service.
Daisy was very useful and allowed me to…
Daisy was very useful and allowed me to quickly solve what was wrong.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








