Goflower (not active account) Reviews 

34
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute scammers, pls read the reviews. Ordered flowers and engraved vase for a wedding present. They did not deliver the vase and are now saying they don't sell them. They said they added extra flow... See more

Rated 5 out of 5 stars

I just absolutely love Go Flower, the flowers are stunning and always current, the service is fantastic, the flowers are delivered on time, I am always given excellent advice about what is best for th... See more

Rated 1 out of 5 stars

Terrible experience with Goflower. Ordered some flowers for a birthday which were in stock on their website and chose same day delivery. They then messaged to say they actually didn’t have them. Bouqu... See more

Rated 1 out of 5 stars

Ordered the flowers worth more than 2000 AED 10 days ago. Still no flowers received. I requested a refund but the WhatsApp customer service never replied. Beware! Update- received part of my refu... See more


Contact info

2.5

Poor

TrustScore 2.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(34)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You did such a great job go flower

You did such a great job go flower, my sincere gratitude for this beautiful flowers,you have such a excellent service your arrangement blews me away and look all magical for my celebration thank you for helping me my day so perfect 👌❤️❤️❤️👏👏👏highly recommended to All occasions 👌😘

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely Flowers

Lovely flowers! Thank you for delivering on time and for great service and assistance guys! Will definitely come back for another set. 🫶😍

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and my order…

Excellent customer service and my order was delivered straight away.
Still looking beautiful to this day.
I would highly recommend them.

December 31, 2023
Unprompted review
Goflower (not active account) logo

Reply from Goflower (not active account)

Thank you Paula! We are always here for you

Rated 5 out of 5 stars

Fantastic service at a great price

Fantastic service at a great price. Excellent Communications. Beautiful flowers. Thanks so much. I will definitely be using Goflower again

January 11, 2024
Unprompted review
Goflower (not active account) logo

Reply from Goflower (not active account)

Thank you Anthony!

Rated 3 out of 5 stars

Please be contactable

Their customer service has not responded to any of my emails (email bounced) or concerns and the number that was listed publicly was delisted so I could not contact them. Just like any other time-sensitive business, you need to be contactable. In addition, I have not received the flowers I have ordered and was offered cheaper alternatives.

October 13, 2023
Rated 1 out of 5 stars

Big scam

Big scam. Ordered flowers that were never delivered as they had no flowers to make arrangement . Not able to get hold of support or answers to emails. They took my money and gave nothing in return

Owners even lie about trying to refund you. They don't respond to emails or their own WhatsApp app. So when they reply to reviews stating they tried to refund you, don't be fooled as you still can't contact them, they can only contact you, which they don't and won't it seems ever.

March 23, 2023
Goflower (not active account) logo

Reply from Goflower (not active account)

Hello Karlien, We have tried to refund your order many times however the refund is not accepted by your bank and we believe that perhaps the card has been replaced or is not valid any longer. As we have tried to refund you many times we suggest that you provide us with an alternative payment method so that we can return funds to you. Thank you for your understanding.


The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look