Information about my company joining and what I was doing was given away to third parties that also have a server here. I thought data protection was a thing and I'm very disappointed that this comp... See more
Company replied
FreshStart Hosting
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See what reviewers are saying
Outstanding service, never any issues and if there are they are dealt with almost instantly. Very quick response time for support. We run currently a minecraft plan and it is ran very smooth the... See more
Company replied
100/10 Hosting company. Amazing support. DDoS protection has filtered out all attacks on my server, I won't lose players because a silly kid from the UK wants to kill my community and bigger companies... See more
Company replied
First of all wow there prices are amazing and affordable takes there time to help out with stuff they are not required to do I would recommend to anyone looking for good and affordable h... See more
Company replied
Company details
Information provided by various external sources
We're taking a fresh start in the hosting industry, providing not a service you've come to expect, but an experience you aspire to recieve. We're committed to offering our customers the best service, whilst still keeping our independence.
Contact info
FreshStart Hosting, Unit 39037, PO Box 6945, W1A 6US, London, United Kingdom
- 01226 337 374
- hello@gofreshstart.co.uk
- gofreshstart.co.uk
People also looked at
Information about my company joining…
Information about my company joining and what I was doing was given away to third parties that also have a server here.
I thought data protection was a thing and I'm very disappointed that this company did not uphold this.
this is why I moved to another provider.
March 26, 2021
Reply from FreshStart Hosting
Hello John,
I'm very surprised to hear this as we have strict data protection policies in place and regard it with upmost importance.
I would like to speak to you further to try and identify what has happened here and try and clear up any confusion. Please reach out to hello@gofreshstart.co.uk quoting "TrustPilot" in the subject line and I'll be happy to speak with you personally.
Kind regards,
Ollie
FreshStart Owner & CEO
My review for FreshStart
Everything here is perfect at FreshStart. Support, prices everything. The only "bad" thing I noticed is that my product took longer than normal to activate.
February 17, 2021
Unprompted review
Minecraft Server
I purchased a Minecraft server from FreshStart hosting and it is honestly amazing. Ollie was very helpful with the issues I had with my bank card.
:)
July 26, 2020
Unprompted review
Reply from FreshStart Hosting
Hello there,
Thank you so much for your positive feedback! I'm glad we could provide a service you're delighted with, and get that payment issue resolved.
If there's anything we can help with or any points for improvement you might have for us, we're always happy to help - we're only a ticket or live chat away!
Thanks again!
Ollie
FreshStart Owner & CEO
Great service and even better support.
July 4, 2020
Unprompted review
Reply from FreshStart Hosting
Hello there,
Thank you so much for your positive feedback! I'm glad we could provide a service you're delighted with.
If there's anything we can help with or any points for improvement you might have for us, we're always happy to help - we're only a ticket or live chat away!
Thanks again!
Ollie
FreshStart Owner & CEO
So far its been an amazing service!
June 29, 2020
Unprompted review
Reply from FreshStart Hosting
Hello there,
Thank you so much for your positive feedback! I'm glad we could provide a service you're delighted with.
If there's anything we can help with or any points for improvement you might have for us, we're always happy to help - we're only a ticket or live chat away!
Thanks again!
Ollie
FreshStart Owner & CEO
My review on FS
First of all wow there prices are amazing and affordable takes there time to help out with stuff they are not required to do
I would recommend to anyone looking for good and affordable hosting.
Improvements:
1) hire more support
2) add a mod manager for garrys mod hosting
3) Add fastdl for garry’s mod servers
Other than that it’s a 10/10 from me
June 23, 2020
Unprompted review
Reply from FreshStart Hosting
Hey DarkDevil,
Thanks so much for your feedback! It's awesome to hear that you were happy with our service provided at a pricepoint you were happy with too. Thank you also for providing us with some areas to improve upon, this really helps us out. I'll address each of your points individually and let you know what we're doing to address each, as I think it's really important that we act upon all the feeback we recieve:
1) We believe that it's better to receive a complete resolution in fewer replies rather than having many first level support representatives who will provide a near instant response for more basic questions but will need to forward your query over to someone else to resolve technical questions. However, I do admit that we do need more of these knowledgeable people to improve our response time in some cases, so we'll work on finding the right person to make an addition to the FreshTeam based upon your feedback!
2) This is a much requested feature, so we'll be working to add it to our panel very soon!
3) We've seen successful installations of FastDL before, however this is definitely possible to add to our panel to make it easier to use, so I'll look into that for you personally and hopefully get it added to the panel very soon.
Thank you once again for giving us some constructive areas to improve upon, I really appreaciate it!
Have a good one,
Ollie
FreshStart Owner & CEO
Great prices, great products, great support
This is honestly one of the best server hosts out there. I ordered a dedicated server from them which said up to 3 days delivery but I was up and running within 2 hours thanks to Ollie the CEO via their Discord. The prices are perfect and are cheap while not sacrificing on the quality of their products. Overall, they offer great service backed with the great support they have provided me to get my server set up.
If you are in the market for a new server of any type, do give these guys a shot, you won’t regret it.
June 21, 2020
Unprompted review
Reply from FreshStart Hosting
Hey there Josh,
Thank you so much for your glowing and highly detailed review! Feedback like this lets us know that we're on the right track, especially with a fairly new product line as our dedicated servers are. I'm glad I was able to help you get everything setup quickly and that we could offer you a server at a pricepoint you're happy with!
We're always here to help, just let us know if you need anything else 😄
Thank you again!
Ollie
FreshStart Owner & CEO
Freshstart review
Wow, amazing service. Ollie and his team are exceptional. Great prices, awesome uptime, fast replies. I'll be sticking with freshstart, great experience
June 19, 2020
Unprompted review
Reply from FreshStart Hosting
Hey Ollie!
Thank you so much for your feedback! I'm glad we were able to provide a level of support you were delighted with at a pricepoint that works for you - we're always here for you if you need us! I'll be sure to pass on your comments to the team as well 😄
If you need anything else, please don't hesitate to get in touch with me or a member of the FreshTeam.
Kind regards,
Ollie
FreshStart Owner & CEO
Great Ddos protection and low ping even…
Great Ddos protection and low ping even from the other side of the globe!
May 22, 2020
Unprompted review
Reply from FreshStart Hosting
Hello there,
Thanks so much for taking the time to leave your feedbak on our TrustPilot page! It's great that you've found our DDoS protection to be top notch - unlike other hosts at a similar price point we use some of the most advanced protection available that will seamlessly filter out almost all attacks, instead of simply shutting the server down. It's also awesome to hear you're getting a fantastic ping for a server not in your region - however we do have a number of locations available, so if you're looking to move your server somewhere a bit closer to home just give us a shout!
If you need anything else, please don't hesitate to get in touch with me or a member of the FreshTeam.
Have a good one,
Ollie
FreshStart Owner & CEO
100/10 Hosting company
100/10 Hosting company. Amazing support. DDoS protection has filtered out all attacks on my server, I won't lose players because a silly kid from the UK wants to kill my community and bigger companies have slower response times and would not help me at all during a critical time like this for my community with attackers as persistent as this. This is now my new favorite hosting company and will recommend this to all my friend looking to make a server!
May 22, 2020
Unprompted review
Reply from FreshStart Hosting
Hey there,
Thanks so much for your kind words and feedback! It's great that you've found our DDoS protection to be top notch - unlike other hosts at a similar price point we use some of the most advanced protection available that will seamlessly filter out almost all attacks, instead of simply shutting the server down. We're always looking to improve too - if there's anything you think could be better, just drop us a line!
We're always here to help, just let us know if you need anything else 😄
Thank you again!
Ollie
FreshStart Owner & CEO
Outstanding service
Outstanding service, never any issues and if there are they are dealt with almost instantly.
Very quick response time for support.
We run currently a minecraft plan and it is ran very smooth they even assist with you setting it up if you’re having any trouble. Would definitely recommend their services to anyone looking to host a gaming server/web hosting or similar!
April 30, 2020
Unprompted review
Reply from FreshStart Hosting
Hey there Mxnsty!
Thank you so much for your feedback and kind words, we're so humbled that you'd recommend us!
I'll pass on your comments about our support over to the rest of the team as well.
If you need anything else or have any other feedback on how we could improve, please don't hesitate to let us know, we're always happy to help!
Have a good one,
Ollie
FreshStart Owner & CEO
Wasnt able to purchase as my email was…
Wasnt able to purchase as my email was blocked for some reason.
April 23, 2020
Unprompted review
Reply from FreshStart Hosting
Hey there Tom,
Firstly, thanks for taking the time to provide us with your valuable feedback!
We sincerely apologise we weren't able to serve you on this occasion, however this is due to our fraud prevention tool "FraudLabs Pro" flagging your order as potentially high risk. In order to protect ourselves from fraudulent payments and our customers from misuse of shared services, we do have to employ these measures to keep everything running smoothly. I regret that in this case you were blocked by this tool, however it's better safe than sorry when it comes to important matters such as this. I would also advise you not to create additional accounts under different details as you did before to try and circumvent these measures.
In any case, thank you for choosing FreshStart to host your services, even if we weren't able to help this time! If you have any further questions, don't hesitate to drop us a line at hello@gofreshstart.co.uk and we'll be happy to help 😄
Kind regards,
Ollie
FreshStart Owner & CEO
Quality servers and support
Quality servers and support, especially given the price! Would highly recommend!
April 21, 2020
Unprompted review
Reply from FreshStart Hosting
Hey Eshan!
Thank you so much for your feedback! It's really great to hear that we're on track to providing excellent service, whilst providing pricing that you're happy with! Your review really does mean a lot to us! I'll be sure to pass on your comments to the team as well 😄
If you need anything else, please don't hesitate to get in touch with me or a member of the FreshTeam.
Have a good one,
Ollie
FreshStart Owner & CEO
Perfect Service = Perfect Freshstart
Perfect Service - Very Very Affordable Prices On All Products - Support Is Amazing
April 15, 2020
Unprompted review
Reply from FreshStart Hosting
Hello there Eric,
Thanks for taking the time to let us know what you think! It's great to hear you love our service - especially our pricing and support. We do pride ourselves on having excellent "FreshTeam" support whilst still maintaining affordable pricing, so it's great to hear we're on track with this! We're always looking to improve too - if there's anything you think could be better, just drop us a line!
We're always here to help, just let us know if you need anything else 😄
Thanks for the 5 stars!
Ollie
FreshStart Owner & CEO
Joined them one or two days ago and It…
Joined them one or two days ago and It is one of the best hosting sites I know of. The support is super fast at replying and is super helpful and have fixed my problem within an hour everytime. Highly recommend you use freshstart if you need a hosting service.
April 12, 2020
Unprompted review
Reply from FreshStart Hosting
Hey Otis,
Thank you so much for your feedback , we're happy you're happy!
I'll pass on your comments about the speedy FreshTeam support over to the rest of the team as well, we really do appreciate your kind words!
If you need anything else or have any other feedback, please don't hesitate to let us know, we're always happy to help!
Have a good one,
Ollie
FreshStart Owner & CEO
Friendly support team
April 5, 2020
Unprompted review
Reply from FreshStart Hosting
Hi there Kieran,
It's amazing to hear your views on your experience with us, especially your positive experience with our support! We pride ourselves on providing excellent "FreshTeam" support service, so this shows us we're on the right track! I'll pass on your kind words to the rest of the team as well, thank you so much for your feedback 😄
If you need anything else or have any other feedback, please don't hesitate to let us know, we're always happy to help!
Thank you again!
Ollie
FreshStart Owner & CEO
Awesome Services
Awesome, quick response time from a staff. Awesome friend, services are excellect. I would beyond recommend.
January 5, 2020
Unprompted review
Reply from FreshStart Hosting
Hello there,
It's great to hear you're satisfied with our response time and FreshTeam support, thank you so much for your feedback! We're always looking to improve these as well, so please do let us know if you think there's anything we can make even better for you.
We're always here to help, just let us know if you need anything else 😄
Thanks for the 5 stars!
Ollie
FreshStart Owner & CEO
Great
Great experience, very user friendly, customer support also great. Would recommend to anyone.
October 9, 2019
Unprompted review
Reply from FreshStart Hosting
Hi there Filip,
It's so great to hear that you had an awesome experience with us, especially with our support! We pride ourselves on providing excellent "FreshTeam" support service, so this shows us we're on the right track! I'll pass on your kind words to the rest of the team as well 😄
If you have any other questions or additional feedback for us, don't hesitate to get in touch.
Thanks for your feedback!
Ollie
FreshStart Owner & CEO
You can't go wrong with FreshStart Hosting!
The service is really active and can solve your problem no matter what. Staff here are very nice and explain everything that needs to be explained. I personally have a FiveM server and a Teamspeak server off them so they have 99.9% up time with really good prices and decent spec servers. You really can't go wrong with FreshStart Hosting!
September 10, 2019
Unprompted review
Reply from FreshStart Hosting
Hey Finlay,
Thank you so much for your feedback and kind words, we're happy you're happy!
I'll pass on your comments about the FreshTeam over to the rest of the team as well.
If you need anything else or have any other feedback, please don't hesitate to let us know, we're always happy to help!
Have a good one,
Ollie
FreshStart Owner & CEO
24/7 Help none stop
24/7 Help none stop and always working to make you happy.
September 8, 2019
Unprompted review
Reply from FreshStart Hosting
Hey Harvey,
It's great to hear we've made you happy - that makes us happy too! I'll pass your comments onto the rest of the FreshTeam too, we always like to see feedback to see how we're doing, so thank you for that!
If there's anything else we can help with, or if you have any additional feedback, don't hesitate to drop us a line.
Thank you again!
Ollie
FreshStart Owner & CEO
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