This company does not deliver on its promises. It also does not care about providing quality customer service and actively solve problems. I will make sure to never order from this company again
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Be sure that you are aware of the ability of this unit to accept/ pair with any other device. I assumed incorrectly that I could always use the tower as a speaker or add my own microphone etc. ONLY th... See more
Company replied
June 22, 2024 - I've worked through Front Row Agency, finding assignments via the Gipspot app. I worked mainly at Costco stores. Based on my own expertise and merit, I succeeded often exce... See more
Company replied
Company is not the easiest to deal with here in AUS, did send a few emails and made several calls but always had to follow up, with the great products they have the service should be the same but it's... See more
Company details
Information provided by various external sources
Over 14,000 schools use FrontRow technology for better learning outcomes and a safer, more efficient campus. What we do is simple: Make it easier to connect and communicate with your students, with groups across campus, and with many of the devices you use to run your institution. In the classroom, FrontRow knocks down invisible communication barriers with elegant digital sound technology for media and teacher voice reinforcement, audio-visual device control and management, and automated lesson capture. When linked together via your school network, your FrontRow classrooms form a powerful campus-wide platform for paging, intercom, bell scheduling, automated emergency response, and much more. Whatever your communication vision, from simple to ambitious, FrontRow can help you make it happen. Call us or visit gofrontrow.com for a free consultation.
Contact info
1690 Corporate Circle, 94954, Petaluma
- 7077691110
- customercare@gofrontrow.com
- gofrontrow.com
1.3
Bad
53 reviews
No history of asking for reviews
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Great product and Solid Company Follow through
I feel that the productization of features match the public school classroom audio needs very well. Our only disappointment has been the cost of the microphones. We have not had to replace any yet but we are cringing at the cost to replace broken or lost units.
January 19, 2017
Unprompted review
Reply from FrontRow
Thanks, Michael! Yes, the mics are certainly an investment, but you should see many years of use with them. Of the many thousands of FrontRow mics that are in use, I think most customers would say it's pretty rare that things get lost or broken -- I hope that eases some of the cringing.
If not, and loss or theft or having them accidentally smashed is a bigger concern than typical, we do have a little-known program called OOPS that will replace a mic in a few days, no questions asked, for things that would ordinarily be outside the 5-year warranty. It's not free, but it would be significantly less than the cost of buying a new mic -- includes battery replacements too.
Here's some more information: https://www.gofrontrow.com/en/accident-theft If it looks like that has the right balance of value for money, let us know and we can help get something started for you.
Thanks again for your business!
Using the JUNO system with lesson capture software
I am a speech therapist and audiologist developing and presenting courses and have found the JUNO system to be invaluable. As part of our education programme the Juno system provides excellent amplification of presenter's voices with the flexibility of the remote microphones to facilitate group discussions.We have found sound quality excellent and battery life good. More recently we have used the lesson capturing software to record presentations. We found this really easy to do and a time and cost effective way of recording presentations to share online. The same JUNO system is used to record presentations and it is just a matter of having the software connected to the presenting laptop and it's very intuitive to follow. The best part was when we did feel we needed some reassurance support Front Row were immediately responsive with help and support.We are using it for lots of online training now and should imagine classroom teachers and other rehab professionals doing training would find this very beneficial.
January 18, 2017
Unprompted review
Reply from FrontRow
Many thanks, Diana, for the kind words and the insight on how you use Juno for presentations and recording. Given your important work with the Ear Foundation for audiologists, teachers of the deaf, parents, and students, your opinion means a lot!
FrontRow has been a business partner of Seattle Public Schools for a decade.
FrontRow's products have been consistent and reliable for the past ten years. SPS has over 1500 Pro Digital systems installed to date.
Customer support is available when needed and always graciously provided.
December 12, 2016
Unprompted review
Reply from FrontRow
Hi Robert! Thanks for the kind words. (We're fond of Seattle PS too!)
Demonstration on Juno Portable
Contacted Gary via email and telephone regarding the Juno Portable. His feedback was useful and mannerism very polite.
He came down to Wolverhampton to demonstrate how to assemble the Portable, which was very useful, and has agreed to come back and do one more demonstration now that we have purchased on.
December 9, 2016
Unprompted review
Great quality, but needs different hands-free microphone.
I've loved working with the Front Row speaker system. The sound is great and my students love that they have a microphone to use for presentations. My only "could be better" suggestion is to provide a microphone that can be worn around the neck. The headset can get a bit irritating and it's difficult to find a place for the battery pack when wearing a dress.
December 1, 2016
Unprompted review
Reply from FrontRow
Hi Kathy--
Thanks for the review and the feedback. It sounds like you're using the ToGo system and we know what you mean about the headset and the battery pack being belt-friendly but not dress-friendly. We do have around-the-neck mics (both for teachers and students) in the Juno (https://www.gofrontrow.com/juno) and ezRoom (https://www.gofrontrow.com/ezroom), but have yet to move these designs to the ToGo. If you only need to use the system indoors, Juno may be a better fit for you, and we'd be happy to offer you a trade-in discount to make it happen. We'll contact you privately as well.
Again, thanks for letting us know!
With kind regards,
John
I love my new FrontRow speaker system.
November 16, 2016
Unprompted review
Every Class should have one!
I work as an Advisory Teacher for deaf and hearing impaired children and we recommend Soundfield systems to may of our learners. The Frontrow Juno system is easy to set up and use and the benefits are immediate. The system provides ambient sound aound the room, which makes listening easier for everyone and puts less strain on the teacher's voice. The training and customer service that we received from Frontrow has also been excellent. Thank you..
October 7, 2016
Unprompted review
Reply from FrontRow
Thanks for letting us know, Anna -- that's great to hear!
Love It!!!!!!!
I recently received the FrontRow equipment to utilize in my classroom for a specific student, but utilize more for my entire class. I love it as well as the students who use it when we are learning discussing as a whole group. I wish every teacher had the opportunity to have one in their classroom.
September 2, 2016
Unprompted review
Reply from FrontRow
We're so glad to hear that, Monique! Thanks :-)
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