gogadgets.co.za Reviews 955

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and efficient delivery. Many people highlight the professionalism and helpfulness of the staff, noting their willingness to assist and provide expert advice. Consumers are particularly impressed with the condition of refurbished items, often describing them as looking and performing like new, and appreciate the value for money. However, some customers also noted issues with product durability, with a few experiencing hardware failures shortly after purchase. A small number of people reported receiving faulty refurbished items that were not properly tested, leading to dissatisfaction with the product's functionality.

What people talk about most

Product

Customers had positive experiences with product quality and value. Many reviewers praised the excellent... See more

Service

Users describe positive interactions with service, highlighting excellent customer service, efficiency, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent condition... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the quick and... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Unfortunately the hard drive crashed after 4 days from receiving our laptop and 3 days before Christmas. As soon as Go Gadgets reopened, Nastassja, rapidly assisted us and had our laptop with replace... See more

Rated 5 out of 5 stars

I can highly recommend this business and the excellent service I received. A special thanks to Nastassja who went out of her way to assist me when my daughters' laptop packed up before university star... See more

Rated 5 out of 5 stars

Great products at reasonable prices. Awaiting my second order. First pc in good order, nice and clean with new Os loaded. Delivery is super professional on time with a couple of days to delivery.... See more

Rated 5 out of 5 stars

I am super impressed with the service I received from Go Gadgets. Nastassia has excellent product knowledge and assisted me in all my enquiries in totum. The product was delivered in record time... See more


Company details

  1. Computer Store

Written by the company

"Go Gadgets SA a division of Go Green Electronic Recycling, is a mass supplier of quality refurbished IT equipment at affordable prices. We have a wide range of refurbished IT equipment ranging from desktop computers, laptops, computer monitors, servers and other networking equipment. Our asset value recovery approach for the disposal of equipment enables refurbished IT equipment to re-enter the market resulting in the creation of a circular economy. Please contact us if you are in the market to procure refurbished IT equipment."


Contact info

4.8

Excellent

TrustScore 5 out of 5

955 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Bennie’s attitude the owner has been…

Bennie’s attitude the owner has been very unprofessional. I would share screenshots of our conversations if I could. It’s disappointing that when concerns are raised about the products, the response is to threaten legal action instead of resolving the issue. Not everyone is intimidated by such threats.

March 6, 2026
Unprompted review
Rated 4 out of 5 stars

Bought now my third laptop through Go…

Bought now my third laptop through Go Gadgets - I am very happy with the standard of the laptop and service. It does not feel like a refurbished laptop seeing that the battery last as long as a new one and the laptop gives me no problems. My first laptop I purchased had an issue but I contact them and they immediately replaced the laptop - the customer care service is very good and personal (you deal with a hands on person that wants to resolve your issue efficiently, quick and with kindness). The delivery time is also very good(they use courier guy).

April 21, 2026
Unprompted review
Rated 4 out of 5 stars

Ordered a Thinkpad

Ordered a Thinkpad, R5500, fee shipment. Day before delivery, told that a surcharge would be levied due to fuel increase !!! Extremely poor business process

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Great product

Great product. Working very well. More annoyed with myself for not double checking the connections that are available as it only had VGA (thereby making it necessary to buy an HD converter). It would be nice if that would be stated somewhere in a prominent position.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Machine came in great quality

Machine came in great quality. All components are excellent ,especially considering its refurbished. Hdd has makes some noise. But still has 100% health. Besides the HDD everything else is excellent .

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I am happy with my desktop that i…

I am happy with my desktop that i received, it works excellent. I will recommend anyone to Go Gadgets 100%.
A family friend recommended that we use your services and i can confirm that it was an excellent choice. I will have no objection to recommend you to anyone who needs a desktop or laptop.

April 16, 2026
Unprompted review
Rated 2 out of 5 stars

faulty docking station

The "refurb" Docking station i bought is faulty. One usb port is dead and while i am working all the usb's randomly stop working for a split second and then start working again. Installed the latest drivers and usual trouble shooting with no success. I give this a two star because this was not properly tested before selling it to the public as a "Refurb". The Purchase process was seamless though. Cant see a way to return it on the other hand.

March 29, 2026

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