The entire support team was very proactive with getting back to my queries. Had an amazing customer experience with their team.
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See what reviewers are saying
This guy was extremely patient with me asking a whole lot of questions he was very helpful his name is lenor, so if u want someone to help ask for lenor
Attention was great, I didn't agree to a charge on a subscription and they kindly begin the refund as soon I asked for it
I contacted the team for a refund because I made a mistake, I didn't understand the instructions. They were very efficient and I thanked them.
4.3
Excellent
112 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great opportunity to purchase quality…
Great opportunity to purchase quality items. The customer service staff like Marshall was very efficient in assisting me with any issues.
November 7, 2024
Unprompted review
Good service.
October 31, 2024
Unprompted review
I have a great experience with…
I have a great experience with gogardenstyle.
The customer service is very helpful and amazing.
October 25, 2024
Unprompted review
A very good experience
A very good experience, good customer service and quick response.
September 24, 2024
Unprompted review
I satisfied
I contacted the team for a refund because I made a mistake, I didn't understand the instructions. They were very efficient and I thanked them.
October 9, 2024
Unprompted review
Excellent service
Excellent service. Recommend this service to all
September 27, 2024
Unprompted review
Thank you for your help Claire!
September 25, 2024
Unprompted review
I have never experienced such BS from a…
I have never experienced such BS from a company. I requested cancellation of my account on July 20th 2024 and since have received at least 8 emails telling me that i have entered the cancellation period. On September Kevin from the Escalation team wrote and I quote:"To proceed with the refund, as we're making an exception to our standard policy, we kindly ask for your support by sharing your feedback on our Trustpilot page. Please ensure your rating falls within the range of 4 to 5 stars. You can always mention my name and rate my services.
Important: In your review, we kindly ask that you avoid using terms like "refund" or "membership cancellation," as these can be confusing for other customers.
Instead, we would greatly appreciate it if you could write one of the following phrases: "good service," "good company," "thank you," "good experience," "good customer support," etc.
Simply ridiculous!!
September 14, 2024
Unprompted review
Reply from Gogardenstyle
Dear Rudi,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@gogardenstyle.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Great experience,great company to deal…
Great experience,great company to deal with,5 stars
April 7, 2024
Unprompted review
Prise en charge rapide par l'équipe…
Prise en charge rapide par l'équipe assistance. Très satisfaite du service.
August 4, 2024
Unprompted review
Claire thx that u solfe my proble so quick
Claire thx that u solfe my problem within a day.
Thx that u the only one that help me. U so vriendly over the mail.
So i give u a 5 star
Deon Marais
July 9, 2024
Unprompted review
The company replied fast and managed…
The company replied fast and managed to help me with my problem
June 19, 2024
Unprompted review
Your customer service and problem…
Your customer service and problem resolution is very good. You made sure I was happy with the outcome.
Thank you very much
May 25, 2024
Unprompted review
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