GoGetFunding Reviews 434

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I had a great experience with goget funding from start to finish .The process was smooth,communication was professional and amazing,and they made everything easy to understand.Their team was responsiv... See more

Company replied

Rated 5 out of 5 stars

Switched from GoFundMe to GoGetFunding and it was well worth it. Had numerous donors complain about getting charged tons extra at GFM on checkout (weird service fees/tips for the platform!), whereas G... See more

Company replied

Rated 1 out of 5 stars

SCAM ALERT - I have personally contributed to launching the funding campaign of George Mbindu in Kenya for his kids school's tuition and Gogetfunding is retaining the funds approx US$ 100 and does no... See more

Company replied

Rated 5 out of 5 stars

It was our first time using GoGetFunding and we’re truly impressed. The platform is user-friendly, everything worked smoothly, and the support — especially from Victoria — was fast, warm, and genu... See more

Company replied

Company details

  1. Online Marketplace
  2. Financial Consultant
  3. Media Company
  4. Non-Bank Financial Service

About GoGetFunding

Information provided by various external sources

GoGetFunding is a personal crowdfunding site where you can raise money for anything that matters to you. From personal causes and events to projects and more. We’ve helped people from all over the world raise millions online.

Find out more about how it works, discover our unique online fundraising ideas or go ahead and create your own campaign free!

How We're Different:

Written by the company

Ensuring YOU raise more money with us!
Our personal fundraising coaches, rapid fundraiser support, cutting-edge fundraising tools & more are all designed to ensure you raise more money with us than you could anywhere else!
Easy peasy!
There's no point in having great tools and features if they're hard to use! We pride ourselves on making everything from campaign setup to promotion as easy as possible.
Real people that care
Our dedicated support team members are chosen because they love our campaigns and what we stand for. Every response is crafted with care and with an average response time of between 1-2 hours 24/7, you can rest assured that we're always on hand to help.

Get started FREE!

Try us, you won't regret it...

Create your campaign for free to see just how easy it is to get setup. You'll also discover the array of fundraising tools at your disposal which will ensure you raise the most money possible!

Contact info

4.1

Great

TrustScore 4 out of 5

434 reviews

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Rated 5 out of 5 stars

Raised over 15k in 3 days

Raised over 15k in 3 days. Amazing result!

February 8, 2022
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Zxc,

Appreciate the review, and congrats on the great fundraising results!

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Very good platform

Very good platform, helped us raise over 5k

February 8, 2022
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Mariana,

Delighted that you were able to raise your target amount so quickly! Thank you for the review!

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Satisfied by gogetfunding

Had issues first with PayPal when it came to depositing of funds from donors, but we got good assistance from Victoria she made sure everything was fine and answered every question and even still do follow up with the campaign. I would recommend go get funding anytime. Thanks

February 8, 2022
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Margaret,

Thanks for your review, and apologies for the issues with PayPal. But glad Victoria was able to help you resolve these.

Welcome back to fundraise with us anytime.

Best,
Sandip & The GoGetFunding Team

Rated 1 out of 5 stars

Site is not real - be warned

It was said that the first donation made to the campaign was flagged because it had a high number. Yes, that's the only reason. On top of that, they asked for my personal information and got what they wanted. Despite the long wait and ignoring the information they obtained, they stole the donation. They both obtained personal information and stole money from a donor. It was clear from the beginning that the site was suspicious. Be advised. Reviews are bought too.

Edit: Replying to reply: Explain me then what a fraud donation has anthying to do with my personal information and the cancellation of campaign. You even said that u refunded the funds to them

February 7, 2022
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi S O,

I am aware that your campaign received a $100 donation after 2 years of inactivity. Upon investigation, we found that this donation was fraudulently made and as a result, the funds have now been returned to the original card holder. You also acknowledged that you did not know this donor.

We have a number of measures in place to help detect and prevent fraud, and we have a moral and legal obligation to combat fraudulent payments.

In relation to your earlier review where you mention that you didn't hear back from us, I understand that our emails were eventually found in your spam folder.

I hope you understand our position on this.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

A brillant staff member

Hello,

I would like to commend the service I received from Mandy T (Reference ID: 7434764). She was uber efficient, knowledgable, and genuine.

I had a number of small problems with my funding campaign and she went beyond my expectations getting me sorted and happy.

This woman deserves a raise or a promotion!

Sincerely,

Steven Herder
"Joel and the Kidney Bean" campaign

January 20, 2022
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Steven,

Thanks so much for your review and feedback. Delighted to hear of your great experience with Mandy, she's great!

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Everything on GoGetFunding was as good as could be expected.

Everything on GoGetFunding was as described on their website in my experience raising funds with them. I was crowdfunding for my wife's university expenses. I was especially impressed with Victoria, the woman from GoGetFunding who helped me with my questions, and guided me with more effective post details. They are lucky to have her. I shared the link on FB and asked some special people to share it with anyone they thought would help. GoGetFunding kept only the small percentage described on their website (which was reasonable) and the rest went into my account a week later - I did not reach my goal, but the money that was donated was still transferred to me. It was as easy as it could be expected and completely different from my first experience with another crowdfunding company that also has a name that starts with the word "Go" - they were horrible! I strongly recommend GoGetFunding, and I hope you get help from Victoria or someone like her! Good luck with your crowdfunding campaign!

January 4, 2022
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Michael,

Thanks so much for the detailed review! Much appreciated, and delighted to hear of your positive experience with Victoria. Yep, she's awesome!

If you ever need to fundraise again in future, we're here to help! :)

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

I raised my required funding in 2 weeks

I raised my required funding in 2 weeks

The site is easy to use- so simple.
Really happy with the performance.

November 4, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Lindsey,

Great to hear, and thanks for your review! Much appreciated.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Great fundraising platform

Great fundraising platform, available in multiple countries. I was also very happy with all the features they offer, such as offline fund raised, the possibility to add multiple languages and the option to edit the campaign.

October 22, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Stefana,

Thanks for your review! Delighted that you used those features! Welcome back anytime.

Best,
Sandip & The GoGetFunding Team

Rated 2 out of 5 stars

i am trying to raise funding for my…

i am trying to raise funding for my university. i made camping but noone can see that 🤷🏻‍♂️ why 😔😔

October 14, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Iasha,

Thanks for your review. Your campaign will be visible on the site, and to those who you share your campaign link with. If you need help with this, please reach out: info@gogetfunding.com.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Excellent platform and service

Excellent platform and service. It actually works and does what it says and the way it says it. I successfully ran a campaign here.

October 11, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi,

Thank you so much for the review! Delighted to hear you had a great experience. We're here for you if you need to fundraise again in the future.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Our group raised 6 figures!

Our group raised 6 figures!! Hugely successful fundraising campaign. GoGetFunding had and did everything we needed to make this campaign a success. Thank you guys - will most certainly be using this platform again in future.

September 23, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Alex,

Congratulations on your wonderful campaign! Thanks so much for your review, and we're more than happy to help you with any future fundraising efforts.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

My partner and I raised over 20k for…

My partner and I raised over 20k for urgent medical expenses. Funds were available via PayPal and Stripe as we went along. What was particularly useful was the ability to set multiple payment options, multi language and have a deadline. Some other sites don’t have a deadline option and for us this was really important as this was urgent. Thank you for your help team GGF

September 19, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Bal,

Thank you for your review!

It's great to hear how you used those important fundraising features - they can indeed make all the difference to fundraising efforts.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

Excellent platform for raise funds

Excellent platform for raise funds. Customer support was helpful and the fees are more than reasonable. We got downloads of all our donor details (without them being charged any fees). We also used the customisation features which was helpful.

September 17, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Amit,

Thanks for the great review! Happy to hear you made the most of our features! You're welcome back anytime!

Best,
Sandip & The GoGetFunding Team

Rated 1 out of 5 stars

Campaign shut down unexpectedly

We created a campaign for a bereaved friend whose husband had suddenly died in tragic circumstances and left the young family with unaffordable medical bills.
We were based in the U.K. but our friends live in the Phillipines so we used the site as it offered donations in PHP Peso.
After 4 days of campaigning we had a lot of success from around 70 generous donors, close to £7000 (as our friend could see pending funds in the paypal account) . We were concerned that the website had not been updating with comments and donations, but were told that Paypal had changed the process, and we had to wait for an unspecified time for the clearing process to go through before they could update the website and it was not in their hands.
There apparently was a way to push a donation with PayPal to try and speed things up, but clearly no one was aware of this as no donors did it.
On the 4th day I received messages from friends who had donated that funds were being returned to them. I checked and the site had refunded all the donations raised, on the basis that some unspecified people had told them it was a fraudulent campaign.
They couldn’t tell us who or the context due to “data protection act”. I don’t know, but suspect some people might have got suspicious when the website was not updating.
The company made no attempt to corroborate the allegation with us. We weren’t consulted or prepared for this. We would have been able to provide plenty of clear evidence that we working on behalf of the family. As such we now have lost all the donations for our friend and have to somehow start again with a more reputable provider. I hope for our friends sake that the kind community of doners are willing to give again. Based on our dreadful and very stressful experience, plus the relatively high fees deducted from donations, I strongly recommend using a different company.

September 16, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Mike,

I just wanted to let you know that I have read through the exchanges between our customer support team, Colette, and yourself.

The decision to refund your donors was based on the multiple reports and documentation we received that this campaign was fraudulent. That included a report from a Police email address.

Unfortunately, fake or copycat funeral campaigns are often launched on crowdfunding platforms, and it's critical that we act fast to protect donors, campaign owners, and all those connected to the deceased.

We wholeheartedly apologize for the inconvenience, distress and frustration caused. I hope that with the information Victoria shared with you, you are able to understand our position.

Best,
Sandip & The GoGetFunding Team

Rated 1 out of 5 stars

Disappointing

Had a fundraising campaign with these guys last June and was advised to withdraw my funds after a month which I obliged last July 22nd of this year. Was told that they are unable to process and send my funds and have been waiting for their reply ever since.

They charge you a lot of fees and only reply once in a blue moon. What a bunch of crap.

September 2, 2021
GoGetFunding logo

Reply from GoGetFunding

Hi Allester,

I'm sorry for the inconvenience caused. Having reviewed the situation, I note that the withdrawal issue was because the name of the person verified did not match the name of the bank account holder. We would have sent an automated email advising you of this.

I can see that this has now been corrected, and your withdrawal has been successfully processed.

Mandy and the team remain available if you need anything else.

Best,
Sandip & The GoGetFunding Team

Rated 3 out of 5 stars

Account creation was easy

Account creation was easy.

It takes a short time to make your project live.

I will be back to update on the ongoings.

August 30, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Anthony,

Thanks for your review! We're available if you need any support.

Best,
Sandip & The GoGetFunding Team

Rated 5 out of 5 stars

I had an issue with my funding page…

I had an issue with my funding page password and email (Reference ID: 7221502) , I contacted support and was put in touch with Mandy T. This young lady actually walked the extra mile for me to sort these issues. You are lucky to have such a dedicated and caring member of staff. She is a blessing to you and to us the users... Well done my dear Mandy T.

July 11, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Shane,

Thanks so much for your review, and I'm happy to hear your experience with Mandy was great. We are lucky to have her! We're here if you need anything else.

Kind Regards,
Sandip & The GoGetFunding Team

Rated 4 out of 5 stars

the website it’s self is really good

the website it’s self is really good. And the idea is perfect. But today from the night I’m having difficulties with opening the web-page. With HTTP ERROR 500.
Does anyone know the reason ?

July 11, 2021
Unprompted review
GoGetFunding logo

Reply from GoGetFunding

Hi Maya,

Thanks for your review. We had a temporary issue which was quickly resolved. Please reach out to us (info@gogetfunding.com) if you need anything else.

Best,
Sandip & The GoGetFunding Team

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