GOGOBEST BIKES Reviews 137

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Crap. Battery went in first few weeks, just months of quibbling, unreasonable electrical checks (I bought two multimeters!) then no response.

Rated 5 out of 5 stars

I recently bought a Bezior FX200 and I'm very satisfied with both the product and the customer support. I accidentally ordered the wrong rear luggage rack, and they responded within a few hours,... See more

Rated 1 out of 5 stars

The worst experience I could have buying this gf750 bike. Endless problems and few or no resolutions. From problems with the battery to the controllers... We have to do all the repairs ourselves be... See more

Rated 5 out of 5 stars

I bought a GF750 18 months ago I've had zero problems with the bike it's awesome..the brakes need changing and discovered by the shop that the callipers need changing aswell so they are sending them f... See more

Company details

  1. Outdoor Sports Store
  2. Bicycle Store

Written by the company

GOGOBEST aimes to provide high-quality electric bikes and e-scooter from multiple brands at the best price.


Contact info

3.2

Average

TrustScore 3 out of 5

137 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bezior XF200 e-bike from gogobest

I bought a Bezior XF200 e-bike from gogobest and I'm loving it. It's beautiful and very fun to ride. It has power and good autonomy, both for day-to-day trips and weekend trips. Most satisfied and i tottaly recommend. Gogobest staff was very supportive and professional, answering all my questions promptly.
Delivery was fast and on time.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Go Go Best

Just bought Bezior X500 Pro. It's awesome, well built, and very simple to use. A day-by-day bike! It came with several acessories. Arrived at the destination address quickly, in the time they predicted, and came well packaged. During the purchase, changed emails with gogobest and allways reply and helped me in all questions I had.
Really happy with the bike! I recommend.

July 11, 2022
Unprompted review
Rated 1 out of 5 stars

No refund for defective items

Do not buy there!!!

I bought a foldable treadmill, it arrived defective as it doesn't even start.

The situation was reported to their customer service on the same day I received and unpacked the product.

Despite their exchange and return policy clearly indicates that defective items are eligible for exchange or full refund without any return costs, they deny to generate the return guide and offer unacceptable solutions such as sending repair parts and asking me to fix it on my own, worst part was that their first suggestion was to fix it by 'carefully' hitting the engine area!, It was just ridiculous.

One of the worst buying experiences I have ever had.

June 24, 2022
Unprompted review
Rated 1 out of 5 stars

THIS IS A SCAM

Ordered a bike from this company 4 days ago. I checked beforehand that they had UK stock via online chat. paid with Pay Pal.
Got an email to say that I could track the delivery with an app called "shop" on the website it says delivery in 2 to 6 days.

Nothing has been shipped and nothing has been updated on the shop app. I tried to email the company and got a stock reply. "Thank you for buying a bike from us etc..."

Customer service I don't think so.

I will be getting my money back from PayPal.

Do not use THIS IS A SCAM

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

I wasn't sure at first about this shop…

I wasn't sure at first about this shop because the price (I bought a kingsmith walkingpad) was pretty cheap, and I was fearing a scam. Therefore, I decided to pay via PayPal. But they delivered the correct product to Germany within 4 business days. Everything works fine. Just wanted to let others know: No scam here :)

June 3, 2022
Unprompted review
Rated 3 out of 5 stars

Good when it eventually came

Good product, terrible delivery. Shipping my e-bike to the UK took nearly 2 months, by which time I'd just about given up hope. Also had to pay some kind of Brexit surcharge. Eventually it made it to Manchester which is about 4 hours drive and I had to have to couriered to Sussex. Bike itself seems robust and well made, albeit some of the plastic bits (mudguards, lights, reflectors) don't look like they'll last long.

September 14, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing support by the team and Ella

Amazing support by the team and Ella

I bought a spinning bike from them and although I had some challenges building it up, the team was extremely responsive and helped me and guided me during all the way!
I was a bit hesitant to go for them because I didn’t know them but I am very happy that I took the opportunity.
Definitely will make other purchases with them!

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Good prices, nice support.

Ordered a Roborock S5 Max. Arrived in less than two weeks from the order date in original packaging. Support was answering in less than 24 hours when I needed information about the order status.

November 22, 2020
Unprompted review
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