GoGreenGadgets 

This company’s rating is unavailable due to a breach of our guidelines.

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See what reviewers are saying

Rated 5 out of 5 stars

I recently wrote a review and gave a bad response since this I have been contacted by the company and a further payment has been issued to me . I didn’t not expect this service and I am thankful for t... See more

Rated 2 out of 5 stars

Was offered initially £400 for a 18month perfect iPhone 16pro immaculate condition photos taken and in secure packaging . But when it arrived the screen was damaged and offer downgraded to £210 . Woul... See more

Rated 5 out of 5 stars

I originally had a poor review of this company but since then have been contacted by a member of staff and my experience has completely changed, i was paid much closer to original price offered and wa... See more

Rated 5 out of 5 stars

I recently wrote a review which was negative through a misunderstanding.. I am very happy with the sale of my phone to go green gadgets. I was paid fairly and would definitely use this company in the... See more

Company details

  1. Cell Phone Store
  2. Electronics Company

Written by the company

We Buy Phones, Laptops and Tablets


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Communication is good from their side

Communication is good from their side. However they did mention same day payment upon receiving device , I have now waited 6 days and received nothing. Their email did state I would receive it a week after they received my phone but I do think that’s a rather long wait time for 2026 especially when they promote same day payment upon receiving.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

This company is nothing but grief!

Trustpilot themselves won’t post Go Green Gadgets review rating because of this:
gogreengadgets.co.uk

Breach of guidelines

We’ve removed a number of fake reviews for this company.

I’ve formally requested the return of my items, or the price as originally quoted, asking for an answer by 12.00pm today, and there been no response as usual.

I’ve been left with no choice but to:
A/ email Citizens Advice for help with reporting Go Green Gadgets Ltd to Trading Standards.
B/ start compiling all the correspondence between the forementioned company and myself (emails and WhatsApp messages and voicemail) to hand over to the police for a fraud and theft claim.

On a final note… Trustpilot showed a 10% rating for this company last Friday, today it’s 11%… and a lot of it for the same reasons.

It’ll be interesting to see if Go Green Gadgets responds to this with their “standard” answer.

Okay, now for the google review platform.

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

gogreengadgetsuk

gogreengadgetsuk - Order 99114

My device was delivered and collected by you over a month ago, and despite sending multiple follow-up emails, I have received no response—only an automated reply on one occasion.

At this point, this is starting to feel like a scam. Customers are encouraged to send in their phones quickly and promised a same day payment once device is received, yet there is no update, or payment afterward.

Please return my device via tracked delivery without further delay.

It’s my device!!!! The fact that you take it and keep it without payment is FRAUD!!!!

April 20, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

We’ve been able to locate your order and a member of our team is already reviewing this situation so we can resolve it as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Go Green Gadgets

Rated 1 out of 5 stars

Shocking experience

Shocking experience - refused offer 11 days ago - still waiting for device to be returned - have emailed for updates to receive emails saying they will respond within a few hours - still waiting after a number of days.
Refused as offer less than half the original offer on website.

April 20, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

We’ve been able to locate your order and a member of our team is already reviewing this situation so we can resolve it as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Go Green Gadgets

Rated 5 out of 5 stars

Responsive Company, very happy

Sent my iPhone 14 in after getting 2 offers locally. Initially had a miscommunication about price that was quickly resolved by the company. Very happy with the outcome. Thank you Go Green Gadgets-

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

This company misleads there customers!!

This company misleads there customers!!

I sent my phone in I was quoted £170. The phone had no scratches on it front and back. The phone had been in a case and screen protector the moment I took it out from the box. They said it had 3 “light” scratches front and back and my new price will be £50. They took off £120 for 3 “Light” scratches. After much negotiating I was able to get the price up to £80. Still about 54% of the valuation they had promised me. Luckily I took pictures and video of the phone before I sent it in. I just asked them to return my phone. I’m better off trading it in to Apple. This is a massive scam and that’s how they make there money by inventing faults with your phone and then devaluing your product. DONT USE THESE GUYS.

April 19, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hello,

We’re sorry to hear about your experience and we’d really like to look into this for you.

So we can locate your order and resolve this as quickly as possible, could you please update your review to include your order number.

Once we have this, a member of our team will review your case immediately.

Kind regards,
Go Green Gadgets

Rated 5 out of 5 stars

Fast transaction

Fast transaction
Rapid personal email replies
Good analysis of phone
Gives you the option to also send back if your unhappy with the price they offer
Swift payment

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Enquired about selling my iPhone 14pro…

Enquired about selling my iPhone 14pro . They gave me a valuation of £300 which I thought was fine but then I never got the QR code to send it to them. I then made another enquiry and got a valuation of £396 !! I then received the QR code, packed the phone carefully and posted it. That phone was in pristine condition, no marks whatsoever as it had always been in a wallet type case with a protective glass screen. Today I received their valuation £130 🤬🤬 stating that the chassis had more than three light scratches and the ear speaker is quiet.
I told them I wanted it returned to me . Just now received another offer of £150 which I have also refused.
I think they are a disgrace and am so sorry that I trusted them - never again!!!!!🤬😡🤬😡🤬😡🤬😡
A later offer was then made of £250 which I decided to accept as I couldn’t be bothered to start from scratch again . Please do not trust this firm !!!

April 17, 2026
Unprompted review
GoGreenGadgets logo

Reply from GoGreenGadgets

Hi,

We’re sorry to hear about your experience and understand how frustrating this must have been.

We’ve been able to locate your order and a member of our team is already reviewing this situation so we can resolve it as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,
Go Green Gadgets

Rated 4 out of 5 stars

review

i used this company recently and they were great at communicating and sent the money very quickly

April 2, 2026
Unprompted review

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