cancelled my subscription by only one request. Supportive and mostly Alero helped me solve my problem and he got in touch with me and assured that i will get my amount back and no further deductions w... See more
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What I dislike that 2 card was charged 2x by 2 different names with your same address. This was/is very unacceptable. As with speaking with customersupport. Thats the only upside. That Manon handled i... See more
first of all you took money out of my debit card without me knowing second i never sign in for your website in the first place and last one YOU NEVER GIVE BACK THE MONEY YOU GET FROM MY ACCOUNT U JUST... See more
I did not have much experience with the game. I did not have high hopes of getting my money back, but you responded immediately and offered me a refund the second I sent an email. Fantastic customer s... See more
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A distinctive experience.
A distinctive experience.
Pending further cooperation.
The customer service team was excellent…
The customer service team was excellent when I needed help
They deceive customers using different…
They deceive customers using different ads. And they deduct from the account without notice.
I expect Eugene to help me get back what was deducted from my credit card account.
Very helpful. Very good
Very helpful. Eugene clarified everything. Thank you
Grace helped me with my requests
Satisfied with the support
I would like to thank the technical support for being polite andsorting out my little problem very fast. Thank you)!
Issue resolved
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