gohomie.co.uk Reviews 

1,420
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Looking at 232 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant delays in delivery, with items often arriving much later than expected or not at all. Reviewers frequently experienced a lack of communication, noting that emails went unanswered and no updates were provided regarding their orders. People were also dissatisfied with the products received, as items often did not match advertisements, were of poor quality, or arrived defective. Conversely, a small portion of people felt that some products were of good quality or met their expectations. Some customers also mentioned that the ordering process was easy, and a few others experienced satisfactory and timely delivery.

What people talk about most

Product

Customers had ambiguous experiences with product, with many expressing significant disappointment and... See more

Order

Consumers find the ordering process to be a source of significant dissatisfaction, with many reporting issues... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction.... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers expressing significant... See more

Response time

Reviewers highlight significant dissatisfaction with response times, frequently reporting no replies to... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Took too long for delivery ,e mail didn't work to contact and cancel an order that I duplicated.Goods arrived and also were not suitable.

Rated 2 out of 5 stars

The product "Instant temp skin tightener" does nothing at all for me. Very disappointed, won't use again from any adverts cannot believe the hype.

Rated 2 out of 5 stars

Arrived much later then I needed and poor quality when trying to contact them email them no answer looked up there website and it doesn't exist.

Rated 3 out of 5 stars

I bought the drain unblocker. It took weeks to arrive. The items were smaller than I expected ( my fault for believing the video and not checking size) Total waste of money. It was easy to order an... See more


Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 1% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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2.2

All reviews

(1,420)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away from this scam .

Stay away from this scam .. they don’t answer emails , they don’t deliver anything that you order..Please close this company down by not ordering anything from them..SCAM

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from this company

Do not buy anything from this company ! They are not uk based and are a rip off. My bank had to investigate and get my money back as they are a scam site. The website looks gen and well made but they just take your money and you’ll never receive anything. The emails you’ll get in reply will be telling you dispatch dates from couriers that don’t even exist.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

Wished I read review before dealing…

Wished I read review before dealing with them. Ordered smart watch that never arrived. Thy promised they were going to make a refund and I kept getting deductions via klarna. No I can't get any reply from them to sort it out. Terrible

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I'd read the reviews

I wish I'd read the reviews, what an awful company to deal with, ordered on 23 August, 4 weeks later got a small part of my order but the email says order complete, emailed the company got a feeble excuse still nothing, emailed again a week later, nothing

August 23, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely Scamed

Absolutely scared for £45.

Order shows tracking then stops. Been stuck at Heathrow for 10 days, contacted got an email, then all emails disappeared. No replies now.

September 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers.

They are scammers. Sent me notifications about delivery and a tracking number, even email delivery confirmation but never received the parcel.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

OMG what a dreadful service

OMG what a dreadful service, ordered 3 items on the 8th Sept, now the 25th Sept, sent many messages but no reply, how does this company make money is any ones guess, my advice, do not use gohomie.

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered herbal vapes

Ordered herbal vapes, pack of 16 but only received 4, and none of them work, nothing seems to be coming out from them, basically I’ve been scammed, do not order from them, wasted almost £25 purchasing them, how silly I was.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do Not Buy From This Company

Title: Poor quality smartwatch and unhelpful service

Review:
I ordered a new smartwatch from Gohomie. Delivery was slow but it did eventually arrive. The packaging was very poor, and the instructions were tiny and extremely basic, making setup difficult. I eventually managed to get the right language, but some of the apps and menus still remained in another language.

The watch only lasted around two weeks before failing — the screen began flickering as if there was an electrical fault. When I emailed customer service, their only response was either to pay for the return postage back to China or accept a 50% refund.

The whole product felt cheap and unreliable. Unfortunately, this was one of the rare times I forgot to check Trustpilot before buying, and I regret it.

Interesting to note: when you go onto their website to order, the message/feedback section has been switched off — probably to stop people leaving honest comments after purchasing. That says a lot about how they run their business.

Based on my experience, I would not recommend this company.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish Smartphone

Please don't waste your money on that rubbish smartphone it is not worth the price of a small children toy. Its is not as described and the company is a scam. All the beautiful functions and colourful scenes you see in the advert are not there. When I realised after couple of days after I paid for one and emailed them to stop sending the product, the refused and still send it. The worse thing is that, it is not as described in their advert and if you lucky, tha battery of the watch will only work for about 4 hours.
I demanded to return it for my money back but was told it will cost me the postage. The postage to return the item cost even more the the item itself.
I was then told that they would refund 80% of my money but that never happened. They are Crooks please save your money.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an item from them in July

Ordered an item from them in July, I hadn’t received item by 4 August so emailed them. Was told item was in transit. They now claim item was delivered 22 July. My post office sorting office has no record of the item being received, and advised tracking number is invalid. Absolute con merchants. Avoid at all cost

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company, do not use!!

Ordered a watch through this company which never arrived.
Contacted their Customer Service several times requesting an update, all I received was a stock answer of “the item has been shipped”!
I have also requested a Refund to which they said they can’t refund because the item has been shipped.
Do not buy from this scam company

July 5, 2025
Unprompted review

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