Go! Kidz Reviews 

159
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I only ordered once and the meals arrived defrosted. Replacements were delivered but we lost confidence after feeling sick after trying the defrosted one. Another meal box arrived, not ordered. Emails... See more

Company replied

Rated 5 out of 5 stars

I had a special request order from Go Kidz - to deliver a bulk order to a friend in need who lives 3hrs from Sydney, well and truly out of their delivery area. The Go Kidz team made the ordering... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Go Kidz meals for my toddler since my second baby arrived and it’s been a life saver! The meals are a good size portion and easy to warm up with excellent ingredients. The burgers, piz... See more

Company replied

Rated 5 out of 5 stars

It was brilliant, lunch options were selected keeping in mind the nutritious needs of growing kids. I could offer a variety of lunch every day for school. The service and delivery were great as... See more

Company replied

Company details

  1. Food Manufacturer
  2. Food and Beverage Exporter
  3. Food Producer
  4. Food Products Supplier
  5. Frozen Food Manufacturer
  6. Frozen Food Store

Written by the company

We make super healthy ready-to-eat children’s meals that are tasty, fast, affordable, and a big hit with fussy eaters. With a wide variety of snap-frozen, high-veggie content dishes to choose from, we provide nourishing meals for kids from 1-18 yrs. All meals have 3 to 4.5 health star ratings, use 100% natural Aussie ingredients, and are Healthy Kids Association and dietitian approved. Stress-free mealtimes have never been easier!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(159)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The first box arrived soggy/unfrozen…

The first box arrived soggy/unfrozen and with the seals off.
I made a complaint and the company was kind enough to refund the full amount and send a complimentary box.
The service was really good and I really appreciate it but the delivery company really needs to be reviewed. The delivery guy threw the box over the fence instead of opening the side gate.

My kids and I both loved the chicken nuggets and the chicken burger patty.
I would consider ordering again if it weren't for the delivery company.

February 16, 2022
Go! Kidz logo

Reply from Go! Kidz

Hi Sonam - we really appreciate your feedback and honesty. As a result of your experience, we’re currently in the process of setting up our own local distribution service based in Brisbane, which should be operational in the next few weeks. We’ll let you know when it’s live.

Rated 4 out of 5 stars

Food is great but …

Food is great. I found the packaging a bit challenging - lots of different actions for different parts of the packaging. My former order was not os complicated!

The delivery was so so- they left it downstairs after buzzing but it was hard to understand the courier on my intercom and I did not realise to was my Go Kidz delivery until a couple of hours later when I went downstairs. I would have preferred to collect it when it was delivered and get in the freezer. My first delivery was so much better - I remember thinking what a great service then.

But the food is great 😊

February 9, 2022
Rated 5 out of 5 stars

Excellent food for little people

This has been a brilliant service for us, both as a busy Mum with a full time job and husband away with Defence most weeks, and for my fussy toddler - who last night ate the whole of the butter chicken dish! This is a minor miracle with our picky eater. I ordered a whole array of dishes and they taste great and my 3 year old is getting great exposure to a wide variety of foods.

February 7, 2022
Unprompted review
Rated 3 out of 5 stars

Not big enough for my hungry boy

Whilst my little guy found the lasagne and pastas nice, as a 7 year old boy he has a pretty big appetite and requires 2x large serves to satiate him. Which doesn’t make it very economical as I can cook that amount of pasta most likely cheaper than 2 large portions. He didn’t really like any of the rice dishes as reheated rice just isn’t very nice. I would love the option to have the curry’s on their own and I can add the fresh rice. But that’s just me. The pasta dishes I did taste were delicious but I suppose my guy is just too hungry

February 2, 2022
Rated 1 out of 5 stars

I only ordered once and the meals…

I only ordered once and the meals arrived defrosted. Replacements were delivered but we lost confidence after feeling sick after trying the defrosted one. Another meal box arrived, not ordered. Emails not answered, can’t unsubscribe from advertising messages being sent. I would like to have my mobile number and email address removed from your list. I am writing this review in the hope that you stop sending reminder emails to submit a review!

January 31, 2022
Go! Kidz logo

Reply from Go! Kidz

Hi Caroline, thanks for your feedback but we are incredibly upset by your comments! As a family business, we work tirelessly to ensure we provide the best possible product and service we can. Historically, we have delivered all orders ourselves, however, due to the popularity of our brand, we are growing quickly and need to use third party partners to help us; in this case a meal delivery courier. Unfortunately, after an order has left our factory, we have no influence over the delivery experience. Sadly, due to circumstances out of our control, your order was delivered defrosted, which is just awful! You notified us of this by email on the 12th January and asked if we could swap your original order for 10 Lasagnes quoting "...that only the Lasagne was liked by our little taster"; our customer experience team replied the same day stating that was possible and we would also include a bag of complimentary Chicken Nuggets (RRP $12.95) and that the delivery would be the next day, they also talked to you over the phone explaining the situation. Our driver met you outside your apartment building, apologised for the inconvenience and left your order. The following week, on the 20th January we mistakingly delivered your original order again as we replace all orders which are not up to our standard - there was no charge for this, which our customer experience team explained to you over email when you notified us of the second delivery, which did arrive frozen. We are very disappointed that the delivery company let us both down on the first delivery, but we are proud of the service and commitment to you, our customer, to not only resolve the situation but accommodate your requests.

Rated 5 out of 5 stars

Great service

Amazing service and great healthy, home made meals. All the ingredients are wholesome things you'd find in your own kitchen - not weird ingredients you see in mass produced supermarket meals.

January 26, 2022
Rated 5 out of 5 stars

Ticks so many boxes! Worth trying!

Tasty, fresh, healthy, easy to prepare and most of all my 4 year old & 8 year old love it especially since they are so picky with food. Now I have more variety in what to give them for a meal. Portions are good size too. I recommend trying them.

January 26, 2022
Rated 5 out of 5 stars

Very tasty food

Very tasty food. Had a picky eater who hasnt had Vegies in months… she is eating pasta bolognese and chicken curries from GoKids, even asks for it when hungry! And the sweet potato chocolate brownie is a hit too!!!

January 24, 2022
Rated 5 out of 5 stars

Great quality food

Great quality food, home delivered. The communication is amazing, particularly when certain items weren't available and were substituted for other quality items. We have enjoyed every meal we have received from Go! Kidz.

January 19, 2022
Rated 2 out of 5 stars

Delivered with no ice pack or cooler bag

I'm comparing various ready made meal delivery options and so far this has been the first company to deliver frozen meals without any means to keep them cold. My order was delivered in two paper bags and with no ice packs.

January 14, 2022
Unprompted review
Go! Kidz logo

Reply from Go! Kidz

Hi Annabelle - all of our orders are packed in sealed, food grade cardboard boxes, lined with wool and have a frozen ice brick. When we deliver them ourselves and as you're local to our factory you receive this service, we meet the customer on the doorstep, open the box and repack the order in to brown paper bags when handing over to the customer. All of the packaging is then taken back to our factory, sanitised and used again.

Rated 5 out of 5 stars

Excellent Product!

My son has been learning to eat slowly over the last 6 years, when he was born he was fed via peg for 2 years. I found Go Kidz in IGA and have been so happy with the progress he has made since he has started eating it. The meals are high quality with ingredients I would use at home. Heating meals is easy for on the go. I highly recommend this product!

January 3, 2022
Rated 4 out of 5 stars

Very tasty food and they are very…

Very tasty food and they are very fresh. Brownie and apple crumble was yummy, my daughter could not stop eating even though she were very full.

However, delivery was a bit longer than expected. We hope to get our food to be delivered quicker

December 23, 2021
Rated 5 out of 5 stars

Fantastic service

Excellent range of meals for toddlers with on time delivery. Highly recommend and will definitely be using Go Kidz going forward.

December 19, 2021
Rated 5 out of 5 stars

The food is so easy and fresh

The food is so easy and fresh, and my toddler loves it - makes life much easier!

November 23, 2021
Go! Kidz logo

Reply from Go! Kidz

Thanks for your awesome feedback Brittan, really appreciate that; it's very motivating for us to hear how our food is being received by our customers! Thanks for your support.

Rated 5 out of 5 stars

Tasty and time saving!

Delicious meals! Having these on hand has been a real time saver for our family. The meals taste great and they smell fantastic. They are just as good as if I had cooked them myself, unlike any other frozen ‘meal’ I have tried. We will be re-ordering and this time will add some meals for my lunches to take to work. Thanks Go Kidz!

November 23, 2021
Unprompted review
Go! Kidz logo

Reply from Go! Kidz

That's really brilliant to hear Kathryn, fantastic comments! we have many parents using them as lunches, great idea!

Rated 5 out of 5 stars

Absolute life saver

Absolute life saver!
I was recommended these meals by a friend and they have come in so handy! Its also very reassuring to know they are healthy and you can literally taste the “home cooked-ness” when you try them. Looking forward to trying some other meals out

November 22, 2021
Go! Kidz logo

Reply from Go! Kidz

Cheers Kristie, delighted we're able to help relieve a little of that dinner time madness!

Rated 5 out of 5 stars

A special delivery for a family in need

I had a special request order from Go Kidz - to deliver a bulk order to a friend in need who lives 3hrs from Sydney, well and truly out of their delivery area.
The Go Kidz team made the ordering process very simple and went above and beyond by organising for the delivery to be made by a separate freight company free of charge.
Very grateful for their compassion and generosity.
And the friend said his little boys love the food!
Thanks Go Kidz for all your help

November 22, 2021
Go! Kidz logo

Reply from Go! Kidz

We were flattered you chose us to help out and were grateful for the opportunity. Thanks Jess.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look