Gold Arthur Reviews 

2,562
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the staff are exceptionally polite, friendly, and knowledgeable during personal valuation meetings. People consistently appreciate the clear and transparent explanations provided throughout the process, which makes everyone feel comfortable and well-informed. Consumers also note that the mobile service is extremely convenient, removing travel hassles and making selling valuable items very easy. Some reviewers were not happy with the valuations, noting specifically that the prices offered were lower than expected and fell short of alternative options. A few other individuals also mentioned that final cash offers did not fully match what they anticipated receiving for their pieces.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professional, friendly, and welcoming... See more

Service

Clients share satisfaction regarding the service, noting that staff are consistently friendly, professional,... See more

Price

Customers report widespread satisfaction regarding the pricing they received. Reviewers frequently highlight... See more

Value for money

Consumers express immense satisfaction with the value for money, frequently reporting that their valuations... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the overall process is very smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Before arriving at the Gold Arthur van I had a few nagging concerns as I’m a single woman meeting someone I don’t know in a car park! However , those fears were immediately dispelled as soon as Ackrem... See more

Rated 5 out of 5 stars

Took some bits & pieces, which had been sat in the cupboard for years, to Gold Arthur for a valuation and am happy with the payment received. Met with Dominic & Rydan, smashing couple of fellas, very... See more

Rated 5 out of 5 stars

Really pleased booked my appointment genuine helpful guy explained everything very professional He checked everything weighed the items and gave me a price which I excepted money and receipt sorted... See more

Rated 5 out of 5 stars

I met with Darren and Kerry (Team Staffordshire) earlier in the week at Morrisons, Leek and the whole process was very smooth and easy. They hit the right balance of being professional and friendly. A... See more


Company details

Written by the company

Gold Arthur brings the appraisal and purchase of gold items right to your neighborhood! Our experts travel across United Kindom in specially equipped vehicles, so you don’t have to mail or transport your valuable gold items any farther than necessary.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(2,562)

2,562 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good experience

Really good experience, the person was so helpful and kind - explained the process throughout and got a great price. Conveniently mobile service meant I didn’t have to travel far from home to get my valuation. Would definitely recommend

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Today I met Andres

Today I met Andres, he was polite,friendly and honest! I took a small amount of items to him and was pleasantly surprised what he told me about one of the items and the amount I was offered. I will definitely use Gold Arthur again.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Just had a meeting with Lawrence at…

Just had a meeting with Lawrence at Morrison, Hoddesdon. Could not be more please with cash result from what little we thought we had. Really nice guy and no pressure what so ever to sell.
Would highly recommend.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Professional Experience

Terrific experience from start to finish with Roman at Braunston Village on Sunday 02/08/26, the values were excellent and a complete joy. Would thoroughly recommend.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Professional Polite and Excellent

Met with Haque this morning with some gold I've had lying around and some sentimental pieces that I'm just not wearing to see how much they might be worth.
Haque was polite, professional and explained everything he was doing along the way so I understood the process.
I was happy with the price offered so proceeded with selling my gold to him.
It was quick easy and professional even if your not sure about selling you stuff it never hurts to get a price and I at no point felt any pressure from Haque to sell my gold.
I am a happy lady and the kids will be when I can finally treat them to a little holiday.

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Gold bracelet sold

I met with Danny and Claire yesterday, they made the experience very smooth and never did they make me feel pressured into selling.
Very knowledgable and friendly would definitely recommend this service
Charlotte

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Met haque

Met haque, very patient and went through each step by step which was amazing well worth a vist

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

I would like to say what a wonderful…Fahim is a wonderful young man

I would like to say what a wonderful young man Fahim, from his introduction to departure he was so Courteous and carried the business of buying my gold with the most professionalism I have received from a young man, his whole appearance was immaculate it was a pleasure to meet him, he is a credit to your company, and the bonus a much better price than the High street Top Marks Fahim Thank you Theresa

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Very genuine business

Really pleased booked my appointment genuine helpful guy explained everything very professional
He checked everything weighed the items and gave me a price which I excepted money and receipt sorted before I even left the van
Made my weekend thankyou

August 1, 2026
Unprompted review

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