Once I had placed my order the delivery was fast secure and efficient. The initial security check was very lengthy and would not accept my date of birth ! The website was slow and not very easy to u... See more
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Review summary
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competitive prices but the website is very slow . Have bought from them in the past -Excellent delivery service
Super price and delivery speed. I would have preferred to gamble on a cheaper postage option though, the price for which is not obvious. Also there's an ID check with a non-UK firm involved too,... See more
Excellent service and delivered with care within expected timescale, thank you
Company details
Written by the company
We are an independantly owned precious metals company specialising in buying a selling various precious metals such as Gold, Silver, Platinum & Palladium. Based in london and established over 30 years.
Contact info
United Kingdom
- goldbank.co.uk
4.4
Excellent
907 reviews
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Hasn’t replied to negative reviews
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This is a highly professional and…
This is a highly professional and reliable company . Service is fast and extremely secure. Delightful to deal with and utterly trustworthy in everyway . I have been a customer for some time and I would go no where else for my precious metals!!!
March 15, 2023
Wouldn't trust anyone else quality and…
Wouldn't trust anyone else quality and delivery are first class
March 17, 2023
It’s fair.
The customer service is good, but I’m not really happy with the products, the gold bars are not really neat edge-cutting as they should be. General to say, I’m a little bit disappointed.
March 20, 2023
I have been buying from gold bank…
I have been buying from gold bank London
No problem.
I am receiving promotional codes now
Iam happy
February 23, 2023
Brilliance when it comes to do business…
Brilliance when it comes to do business with them
February 16, 2023
item never arrived
item never arrived: first call with customer service told me "Cannot someone go and get it?". Further contacts - no response. Let's see what is happening for the refund
January 2, 2023
I am a client already
I am a client already! You can really trust them! I have been buying gold and silver from them and they delivered super fast!
Also I have been in the store selling gold that I bought from them and they are really friendly and professional!.
December 1, 2022
Excellent service
Excellent service, Great seller, Fast delivery and Recommended to everyone..Many thanks.
December 21, 2022
The delivery was quick and the product…
The delivery was quick and the product as described!
December 21, 2022
First order from Gold Bank
First order from Gold Bank. Top drawer. Communication with me as a customer was amazing. Will be returning. Beautiful piece sent. And the wee chocolates were a nice touch.
December 10, 2022
didn't receive what was advertised
didn't receive what was advertised. Supposed to be a mixture of gold dated sovereign's but received all 2022 which I could have bought a lot cheaper.
December 13, 2022
Bought and paid for a silver proof…
Bought and paid for a silver proof coin. Told later that they were no stock got a quick refund but need to keep better stock control
December 1, 2022
Trustworthy provider to buy everything…
Trustworthy provider to buy everything what you needs.
Delivery on time.
Good price for the value
November 27, 2022
Still not received anything
Still not received anything, although when ordered it said available on website.
November 23, 2022
Silver Bullion Purchase
Silver 1oz coin delivered well packed and timely at a good price
November 9, 2022
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