Goldcar Rental Reviews 

1,141
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I rented a car from Goldcar at Marseille Airport from 14 to 20 October 2026, booked through a third-party website, with my own insurance already in place. My only credit card is American Expre... See more

Rated 1 out of 5 stars

Booked through ryanair and naively ignored the reviews calling the company a scam. Hired a car from marseille to drop back in toulouse, was instantly charged £180 extra for the return of the car to... See more

Rated 1 out of 5 stars

Rented a vehicle from Goldcar via Easyjet site for 20th-26th September from Nice airport. As an regular traveller I have my own annual excess insurance. When I collected the car I was not allowed to... See more

Company details

  1. Car Rental Agency

Information provided by various external sources

¿Quieres alquilar un coche 🚗 para tus vacaciones? Coches de alquiler baratos con Goldcar al mejor precio ✅ ofertas y descuentos online ✅ ➡¡ENTRA YA!


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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No history of asking for reviews

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2.2

All reviews

(1,141)

50 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible experience with Goldcar

Terrible experience with Goldcar. My wallet was stolen shortly before flying to Nice, France. We therefore needed to change the driver to my wife having booked through easyjet. Easyjet were not open when we arrived with two kids and in need of a car so we couldn’t change the name via them. Goldcar just said ‘computer says no’. Goldcar ended up hiring us the same car we had already paid £400 for, for another £600. They were utterly unhelpful.

May 29, 2023
Unprompted review
Rated 3 out of 5 stars

Car was so badly scratched and scraped…

Car was so badly scratched and scraped and dented, I videoed it to be sure they wouldn’t make me liable for damage on return. Thankfully they didn’t, but I didn’t enjoy driving such a battered looking car. On collection, I had to wait over an hour to get served.

May 24, 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, clean and nice car. The returning of the car was fast and without any problems. Thank you!

May 28, 2023
Unprompted review
Rated 5 out of 5 stars

one of the best hire car companies I…

one of the best hire car companies I have used the staff and knowledgeable efficient and quick when booking the car upon returning it they were just as efficient with a quick inspection and my deposit was Returned, happily use this company again

May 23, 2023
Unprompted review
Rated 3 out of 5 stars

easy enough but don't try and upsell me

Collection and return of the car was simple enough and 100% better than my previous experience of Goldcar in Spain which was terrible. I always carry worldwide car insurance and do not appreciate car rental companies either trying to scare me about what it will and will not cover or upsell me on their own products

May 15, 2023
Unprompted review
Rated 4 out of 5 stars

Better than their reputation would suggest

Having avoided using Goldcar in the past due to their less than stellar reputation, I had a surprisingly pain free experience at Bordeaux airport. There was no hard sell of add-ons (I have my own CDW excess policy already) and the team were very professional. The only minor quibble is that the car had a number of pre-existing dints & scratches, one of which was not reflected in the paperwork which therefore needed amending. Tbf to the team that was done immediately and revised documentation issued to me. However you do need to spend a little time at collection ensuring that the vehicle condition documents correctly reflect the actual set of marks.

May 20, 2023
Unprompted review
Rated 4 out of 5 stars

A good car for a good price. Only that beeb....

We had a good car for a good price, very well chosen. A Fiat 3doors. Only a terrible beeb when driving backwards and the lack of a warning when parking too close between two cars was a little bit annoying.
But overall, next time for us: Goldcar!

May 3, 2023
Unprompted review
Rated 5 out of 5 stars

Car rental

A good overall experience, easy to book and the staff were helpful. The car was clean and tidy and did what was required.

April 19, 2023
Unprompted review

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