Golden Capital FX Reviews 84

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Finance Broker
  2. Alternative Financial Service

Written by the company

Golden Capital FX es un bróker financiero el cual brinda acceso a clientes acceder al mercado del Forex por medio de MT4 para la compra y venta de activos financieros. Golden Capital FX INC cuenta con una gama de más 240 productos financieros selectos por su alta volatilidad y oportunidad de diversificación.


Contact info

4.2

Great

TrustScore 4 out of 5

84 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent....

January 30, 2025
Golden Capital FX logo

Reply from Golden Capital FX

Hello Yovani, thank you for taking the time to leave us a comment.
At GCFX we are committed from the beginning to building a relationship based on trust and information with all our clients.
Human capital is our great differential.

Rated 5 out of 5 stars

Excelente broker

Excelente broker, atención 100% personalizada, fácil de abrir, depositar, operar, seguimiento etc. 100% recomendado .

Excellent broker, 100% personalized attention, easy to open, deposit, operate, tracking, etc. 100% recommended

November 28, 2024
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX

¡Hola Julio! Gracias por tomarte el tiempo de escribir un comentario. Estamos contentos de saber que nuestros clientes consideran a Golden Capital FX como una buena alternativa, nuestra disposición es total con nuestros clientes.
Este bróker cumple lo que promete.

Rated 1 out of 5 stars

Customer support is terrible

Customer support is terrible. It takes forever to get a response, and when you do, the answers are generic and unhelpful. It feels like they don’t care about resolving issues or providing proper assistance.

September 5, 2024
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX

Hello Anoop, we do not have any customer records with the information you provided.

Please contact us at marketing@goldencapitalfx.com so we can verify your case.
Have a good day!

Rated 1 out of 5 stars

Not approving withdrawals

For the past week, I have been trying to withdraw my money but have not received it yet. I have sent multiple emails to customer service, but they have not responded. It is extremely frustrating trying to get our money back. It is simple to add funds, but when it comes to withdrawing money, no one is there to help. These individuals do not show any respect for their customers.

August 23, 2024
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX

Hello, we do not have any customer records with the information you provided, nor are there any emails in the queue waiting to be addressed.
In our 9 years, we have not had a single case of withdrawal issues. Please contact us at marketing@goldencapitalfx.com so we can verify your case.
Have a good day!

Rated 5 out of 5 stars

Víctor has given me a great service

Víctor has given me a great service, and just made me $5,000.- usd in one week.

July 24, 2024
Golden Capital FX logo

Reply from Golden Capital FX

Hello Jorge, thank you for reaching out to us.
We're pleased to hear that you had a great experience with us, a true golden experience with Golden Capital FX.

Rated 1 out of 5 stars

the worst experience

the worst experience

July 11, 2024
Golden Capital FX logo

Reply from Golden Capital FX

Hello Silvana, we regret that your experience in the equity market was not what you expected. We kindly ask that if you have any complaints or claims, please send them to info@goldencapitalfx.com so we can address your case. Have a good day.

Rated 1 out of 5 stars

Worst Managed Accounts in Latam

Changing Review from 4 stars to 1.

Tried their asset managed account and they expected ups and downs doing scalping and getting between 8 to 10% a year on average return

After 2 weeks they lost 30% of the capital doing scalping - I haven't seen such an irresponsable way to handle an account. Even got a -12% lost in a single day - I don't think this is a appropriate way to handle an account that is expecting moderate risk and already losing all 30% of the capital in 2 weeks

January 1, 2024
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX

Hello Italo,

Thank you for taking the time to leave us a comment. At GCFX we are committed from the beginning to building a relationship based on trust and information with all our clients. Human capital is our great differential.

Rated 5 out of 5 stars

Believe

This company has created a confidence in me due to the main business chief Mr. Luis Acuña, who has been directly working on giving the best advices and guiding my way to this new investment adventure. Thanks to this great human, I am able to feel secure and move forward.

December 7, 2023
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX

Hello Patricia, thank you for taking the time to leave us a comment. At GCFX we are committed from the beginning to building a relationship based on trust and information with all our clients. Human capital is our great differential. Have a great end of the year.

Rated 5 out of 5 stars

My overall experience at Golden Capital…

My overall experience at Golden Capital FX was truly remarkable and satisfying. The information provided by the broker across all platforms, including the website, reports, advisory services, live trading, social media, and trading signals, was top-notch, offering comprehensive and valuable insights. The deposit and withdrawal processes were impressively swift, tailored to each client's needs. Moreover, my assigned executive from the outset was incredibly supportive, knowledgeable, and made me feel at ease, ensuring a great start to our interactions.

November 29, 2023
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX


Hello Flavio, thank you for that excellent comment. We are very pleased to know that our customers feel that every area of our broker contributes to the trading experience, as it should be. The quality information, the security we convey, and the guidance from our account managers are fundamental for a successful journey in this market.

Rated 5 out of 5 stars

I had an excellent experience with Golden Capital fx

I had an excellent experience with Golden Capital FX. They were quick to respond, and I received the funds in my account on the same day. Additionally, the platform allowed me to manage my investments effectively. I want to thank the executive who assisted me, as we are still in contact to this day. He feels very close and concerned about his clients. Thank you very much, Golden Capital FX!

November 27, 2023
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX

Hello Rafael, thank you for leaving us a comment! We are delighted to read such experiences from our customers. At Golden Capital FX, we are committed to delivering what we promise, whether it's withdrawal times, personalized advice, education, valuable content (reports, social media, investment theses, webinars), as we aim to provide a comprehensive service. We want our clients to not only have the tools but also benefit from the human capital we offer. It's all because we genuinely care about customers like you.

Rated 1 out of 5 stars

SCAM RUN AWAY

July 1, 2022
Unprompted review
Golden Capital FX logo

Reply from Golden Capital FX


Hello Bernard. It seems that you may have confused us with another company called "Golden Capitals" that has nothing to do with Golden Capital FX. We found the same comment you made on their profile, and, furthermore, we have no record in our system under your name. We would like to have a conversation with you to clarify this and avoid any misunderstandings. Thank you, have a nice day!

Show reviews in all languages. (84 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look