The good reviews are probably some free spins hunter . Trustpilot you should review that note this is too high deposited and instantly got fleeced the whole thing without any chance my best win is 3-4... See more
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See what reviewers are saying
Golden crown casino has to be the best online pokie site I've played on by far. The VIP team go over and beyond to make you satisfied with your experience, With fast withdrawals and loads of fun and e... See more
Company replied
Loyalty program better than most other sites, I've only been using it for couple months but Golden Crown casino is one of the easiest sites to navigate, customer service is always of high standard and... See more
Company replied
Golden Casino in my experience is in the top 5 in online casinos. The site is stable, easy to navigate with a huge selection of games, high ratio of winning on various top games. You can play for hour... See more
Company replied
You should know
3.6
Average
218 reviews
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This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 2 weeks
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Try close your account
Try close your account, and they want all your kyc details in order to close it! What a scam!
December 12, 2023
Unprompted review
I used their online ETH deposit…
I used their online ETH deposit process, using the exact address provided.
I sent my deposit (approx $1000 usd worth). The transaction on etherscan says successful, and the funds are not in my gaming account.
Its been over 1 week now, and the only answer I get from support is that they're looking into it. No timelines. I'm part of their VIP programme, nothing had been VIP about this experience when something goes wrong.
I've filed formal complaints with their regulatory body, as well as Mastercard, so hopefully this gets resolved quickly by other parties.
I'd highly avoid using crypto deposits on this site.
If I get a comment from the team saying to contact them to resolve it... I've already done this and it's got me nowhere closer to getting my funds that I deposited over 1 week ago.
November 15, 2023
Unprompted review
This company does well with choice of…Slots available to play and bonuses given with deposits
This company does well with choice of slots to play and bonuses given with deposits and you can actually win here with this casino where others sometimes never payout. I love playing here in this casino online its better than going out to the club and playing those pokies more chances for many more things to be done!
August 24, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Hayden Makkink,
Thank you so much for your positive feedback! We're delighted to hear that you've enjoyed the range of slots and bonuses we offer.
Our primary goal is to provide an entertaining and fair gaming experience for our customers. It's heartening to know that you find our platform rewarding and preferable to other options.
We truly appreciate your support and look forward to continuing to offer you an engaging and fun gaming experience.
Best regards,
Goldencrown Casino Team
Don’t play this casino
Don’t play this casino, it’s the worst o have ever played
July 18, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Lockyer Edna,
We're sorry to hear that you had a negative experience at our casino. Providing a positive and enjoyable gaming experience is of utmost importance to us, and we regret that we fell short of your expectations.
We take your feedback seriously and want to address any issues or concerns you may have had during your time with us. In order to assist you better, please contact us with more details about the specific problems you encountered or the areas where you believe we need improvement.
We strive to constantly improve our services and create a fair and enjoyable environment for all our players. Your feedback is valuable to us, and we would like to work towards resolving any issues to your satisfaction.
Best Regards,
GoldenCrown Casino Team
I have had a great experience with GCC
I have had a great experience with GCC. The site is always uploading new games to play, adding to it's large selection. The VIP service is always in contact and offering deposit bonuses, free spins and even free cash to play with. GCC is my go to site for online gambling.
May 26, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Dayne,
Thank you for sharing your positive experience with us at Golden Crown! We're delighted to hear that you've been enjoying your time on our platform and that it has become your go-to site for online gambling.
We're committed to providing our players with a dynamic gaming experience, which is why we constantly update our game library with new and exciting titles. We understand that variety is key, and we strive to offer a diverse selection of games to cater to different preferences and keep the entertainment factor high.
We're thrilled that you've been enjoying our VIP service. Our VIP team is dedicated to providing personalized support and ensuring that our valued players receive exclusive perks and bonuses. We're glad to hear that they have been in contact and offering enticing rewards, including deposit bonuses, free spins, and even free cash. We want our VIP players to feel appreciated and rewarded for their loyalty.
Once again, we appreciate your positive feedback and look forward to continuing to exceed your expectations at Golden Crown Casino.
Best Regards,
GoldenCrown Casino Team
Excellent online casino with quick…
Excellent online casino with quick payouts and a brilliant VIP facility. Good range of games and user friendly website.
May 26, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Edward Lavis,
Thank you for your excellent review of our online casino! We're thrilled to hear that you had a positive experience with us and that you found our services to be exceptional.
We take great pride in providing quick payouts to our players. We understand that receiving your winnings promptly is important, and we strive to ensure a seamless withdrawal process.
We're glad to hear that you enjoyed our VIP facility. At our casino, we believe in providing exclusive benefits and personalized support to our VIP players. It's our way of showing appreciation for your loyalty and commitment.
Thank you once again for your kind words and recommendation. We value your feedback and are committed to maintaining the highest standards of quality and service.
Best Regards,
GoldenCrown Casino Team
Go For Gold
Golden Crown provides a fantastic experience with a VIP customer service that is a standout performer.From start to finish, the level of attention and care that I received was excellent.
Firstly, the website itself was incredibly user-friendly and easy to navigate. I was able to easily find what I was looking for and place my bets with ease. After placing my bets, I received an email confirming my purchase and outlining the details of the transaction, which was a nice touch.
Where this business really excelled, however, was with their VIP customer service they went above and beyond to make me feel like a valued customer. Every interaction I had with their customer service team was friendly, helpful, and efficient.
Not only were they quick to respond to my emails, but they also provided me with regular updates on the status of my account and provided a duty of care rarely seen.
Keep up the good work
May 11, 2023
Unprompted review
Reply from Golden Crown Casino
Dear John Gianni,
Thank you for your fantastic review of Golden Crown Casino!
We're delighted to hear that you had an exceptional experience with our VIP customer service. Providing top-notch service and making every customer feel valued is at the core of our mission, and we're thrilled that we were able to exceed your expectations.
We're glad that you found our website user-friendly and easy to navigate. We believe in providing a seamless and enjoyable gaming experience, and your feedback reassures us that we're on the right track.
Our dedicated customer service team takes great pride in their work, and they will be thrilled to hear your kind words. We understand the importance of timely and helpful support, and we're glad that we were able to address your queries efficiently. Your satisfaction is our priority, and we strive to go above and beyond to ensure that you have a positive experience with us.
Once again, thank you for choosing Golden Crown Casino. We look forward to serving you with excellence in the future.
Best Regards,
GoldenCrown Casino Team
Golden crown casino has to be the best…
Golden crown casino has to be the best online pokie site I've played on by far. The VIP team go over and beyond to make you satisfied with your experience, With fast withdrawals and loads of fun and easy wins you won't look any further! There are no sneaky withdrawal problems like other sites and you always get awesome bonus's!!!
May 25, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Jayden,
Thank you for your amazing review of Golden Crown Casino! We are thrilled to hear that you consider us the best online pokie site you've played on. Providing a top-notch experience to our players is our utmost priority, and we're glad that our VIP team has gone above and beyond to ensure your satisfaction.
We take pride in our fast withdrawal process, and it's great to know that you've had smooth and hassle-free transactions with us. Our aim is to provide a fun and rewarding gaming experience, and we're glad to hear that you've found our games to be enjoyable and have experienced easy wins.
Once again, thank you for choosing Golden Crown Casino. We look forward to providing you with more exciting games and rewarding experiences in the future.
Best Regards,
GoldenCrown Casino Team
Have been playing Golden Crown Casino…
Have been playing Golden Crown Casino for over a year now, the payouts are good an my VIP manager James is very helpfull when somethings not working right with the app. Would continue to play Golden Crown over any other gaming site.
February 26, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Norman Sam,
Thank you for being a loyal player at Golden Crown Casino for over a year and for taking the time to share your positive experience with us! We're thrilled to hear that you have been enjoying your time at our casino and that you find our payouts satisfactory.
We're also glad to know that James, your VIP manager, has been providing you with excellent support whenever you encounter any issues with our app. Our team works hard to ensure that our players have a smooth and enjoyable gaming experience, and it's rewarding to receive feedback like yours.
Thank you again for your kind words, and we look forward to providing you with many more exciting moments and rewarding experiences at Golden Crown Casino!
Best regards,
GoldenCrown Casino Team
Great online casino and the vip…
Great online casino and the vip managers are great to deal with
February 25, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Shane,
Thank you for your positive review of our online casino! We're delighted to hear that you had a great experience with us and that our VIP managers provided you with excellent service.
At our casino, we strive to create a top-notch gaming environment and provide outstanding customer support. It's fantastic to know that our VIP managers met your expectations and made your experience even more enjoyable.
Thank you once again for your support, and we look forward to welcoming you back to our casino soon!
Best regards,
GoldenCrown Casino Team
Vip manger and coustomer service is…
Vip manger and coustomer service is really good.
February 24, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Johnny,
Thank you for taking the time to share your positive feedback about our VIP manager and customer service at Golden Crown Casino!
We're thrilled to hear that our VIP manager has provided you with excellent support and assistance. We strive to deliver top-notch service to all our valued customers, and it's great to know that we have met your expectations in this regard.
Thank you once again for your kind words and support. We appreciate you choosing Golden Crown Casino, and we look forward to serving you in the future!
Best regards,
GoldenCrown Casino Team
Genuine recommended Casino
Without a doubt Golden Crown Casino is one of the best. The VIP Manager Kevin is helpful, friendly, generous and available 24/7. Withdrawal system is easy to follow and prompt. The casino has all the fun games and wins are common.
February 19, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Kalinda Louise,
Thank you so much for your glowing review of Golden Crown Casino! We're thrilled to hear that you consider us one of the best online casinos.
We're delighted that Kevin, your VIP Manager, has provided you with excellent assistance. We strive to offer exceptional customer service, and it's great to know that Kevin has been helpful, friendly, generous, and available around the clock to cater to your needs.
Thank you again for your kind words and recommendation. We appreciate your support and look forward to providing you with many more exciting moments and wins in the future!
Best regards,
GoldenCrown Casino Team
I love golden crown casino
I love golden crown casino , especially my vip manager Kevin , he is so caring and gets me the best bonuses he can , he always puts me in a good mood , love the games at golden crown casino😀
February 20, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Nadine Dixon,
Thank you for sharing your positive experience at Golden Crown Casino! We're delighted to hear that you love our casino and that Kevin, your VIP manager, has provided you with exceptional service.
At Golden Crown, we strive to offer a wide range of exciting games and provide top-notch customer service to enhance your gaming experience. We're glad that Kevin has been attentive, caring, and able to get you the best bonuses available. It's great to know that he consistently puts you in a good mood and adds to your enjoyment.
Thank you again for your kind words, and we look forward to providing you with more fantastic gaming experiences in the future!
Best regards,
GoldenCrown Casino Team
Great customer service
Great customer service, wins come but iv'e learnt not to be greedy and play it all back. Bonuses are also great and so I continue to use this service.
February 20, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Fred Suavai,
Thank you for your review and for highlighting our great customer service at Golden Crown Casino. We're delighted to hear that you've had a positive experience with us and that you appreciate our bonuses.
We understand the importance of responsible gambling and the need to exercise self-control when it comes to winnings. It's great to hear that you've learned from your experiences and are enjoying the overall service we provide.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team. We're here to ensure that your gaming experience remains enjoyable and within your comfort zone.
Thank you for choosing Golden Crown Casino, and we look forward to continuing to provide you with excellent service and entertainment.
Best regards,
GoldenCrown Casino Team
Very unhelpful staff
Very unhelpful staff. terrible machines. terrible return to player rates. terrible attitude towards people asking for help. if I could give this casino negative 5 stars I would. If you're looking for a casino that actually pays try sol casino I got paid $4000 after investing only $55.
January 12, 2023
Unprompted review
Reply from Golden Crown Casino
Dear Bigcory “Bigcory” jones,
We apologize for the negative experience you had at our casino. We strive to provide a positive and enjoyable gaming experience for all our players, and we regret that we did not meet your expectations.
We take your feedback seriously and will investigate the issues you raised regarding our staff, machine performance, return to player rates, and customer support. Our goal is to continuously improve and provide the best possible service to our players.
If you have any specific concerns or issues that you would like us to address, please provide us with more information, such as your account details or specific instances where you encountered problems. This will help us investigate and take appropriate action to rectify any shortcomings.
Best regards,
GoldenCrown Casino Team
The reviews are scam reviews
The reviews are scam reviews. The website is a scam. They block you if you win big money. There are several players on reddit on other forums claiming the same thing. It happened to me too. Its been weeks and I've been told 5 days...then 7 days...then public holidays delays...now its been several weeks and no more replies because I stopped depositing.
November 30, 2022
Unprompted review
Reply from Golden Crown Casino
Dear Paddy Dunphy,
We are sorry to hear about your experience and the concerns you have raised regarding our casino. We take all feedback seriously and strive to address any issues promptly and fairly.
We assure you that we are a legitimate online casino with a strong commitment to providing a fair and transparent gaming environment for our players. However, we understand that there may be instances where misunderstandings or delays occur during the withdrawal process.
Customer satisfaction is our top priority, and we value your feedback. Rest assured that we take your concerns seriously and will make every effort to address them appropriately. Please reach out to our customer support team with your account details, and we will do our best to resolve this matter to your satisfaction.
Thank you for bringing this to our attention, and we hope to have the opportunity to rectify the situation and regain your trust.
Best regards,
GoldenCrown Casino Team
All round great experience
Great customer service, always very responsive to any queries I have. Always have a great time playing these online slots. So much variety also. I have shown this site to alot of my work colleagues and friends!
September 29, 2022
Unprompted review
Reply from Golden Crown Casino
Dear Jay,
Thank you for your fantastic review of our customer service and online slots at Golden Crown Casino. We're thrilled to hear that you have had a great experience with us.
Providing exceptional customer service and a wide variety of games is our priority, and we're glad to know that we have met your expectations. It's great to hear that you have enjoyed playing our online slots and have found them to be entertaining and diverse.
We appreciate you recommending our site to your work colleagues and friends. Word-of-mouth recommendations are invaluable to us, and we're delighted that you have shared your positive experience with others.
Thank you for choosing Golden Crown Casino, and we look forward to providing you with more great games and excellent customer service in the future.
Best regards,
GoldenCrown Casino Team
I have had nothing but excellent…
I have had nothing but excellent service from the VIP host
September 9, 2022
Unprompted review
Reply from Golden Crown Casino
Dear Toni,
Thank you for taking the time to share your positive experience at Golden Crown Casino. We are delighted to hear that you have received nothing but excellent service from our team.
We aim to create a personalized and enjoyable gaming experience for our valued players, and it's great to hear that our host has made a positive impact.
If you ever need any further assistance or have any questions, please feel free to reach out to us. We're here to ensure your continued satisfaction and provide you with the best possible gaming experience.
Thank you once again for your kind words and for choosing Golden Crown Casino. We appreciate your support, and we look forward to serving you in the future.
Best regards,
GoldenCrown Casino Team
Golden Crown Simply Tbe Best
Golden crown is by far the best online casino that I have ever played on! Excellent choice of games and msg importantly payouts are fast with no fuss! Highly recommend
September 18, 2022
Unprompted review
Reply from Golden Crown Casino
Dear Nico,
Thank you for your wonderful review and for choosing Golden Crown as your preferred online casino. We're thrilled to hear that you consider us the best casino you've ever played on and that you appreciate our excellent game selection.
At Golden Crown, we strive to provide a top-notch gaming experience, and we're glad that our fast and hassle-free payouts have exceeded your expectations. We understand the importance of efficient and seamless transactions, and we're committed to delivering that to our players.
Thank you again for your kind words, and we look forward to providing you with more exciting games and smooth payouts at Golden Crown Casino.
Best regards,
GoldenCrown Casino Team
Just writing an appreciation for my VIP…
Just writing an appreciation for my VIP manager and all the help I get from Elias. For last few months I've deposited a bit and also been given bonuses all along the way. A great help and good service.
September 12, 2022
Unprompted review
Reply from Golden Crown Casino
Dear Royston Baira,
Thank you for taking the time to appreciate our VIP manager, Elias, and for sharing your positive experience at our casino. We're glad to hear that Elias has been providing you with excellent support and assistance during your time with us.
We strive to offer outstanding service to all our players, and it's great to know that Elias has been able to enhance your overall experience by providing helpful guidance and ensuring you receive bonuses along the way. We truly value our VIP members and aim to make your time with us enjoyable and rewarding.
If you have any further questions or need any assistance, please don't hesitate to reach out to Elias or our customer support team. We're here to help and ensure you have a seamless and enjoyable gaming experience.
Best regards,
GoldenCrown Casino Team
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