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Review summary

Created with AI, based on recent reviews

Evaluating 106 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the products, highlighting their great quality, potency, and effectiveness, often finding them to be a good value. People also appreciate the competitive and unbeatable prices offered, with some noting quick and securely packaged orders. Conversely, a small portion of people felt dissatisfied with customer service, reporting non-existent communication, unanswered emails, and unresolved issues. Several experienced significant delays in order processing and shipping, with some orders arriving incorrectly or not at all. Concerns were also raised about product quality, including receiving unsmokable, moldy, or defective items, and a few reported significant issues.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the quality, variety, and... See more

Order

Customers had ambiguous experiences with order fulfillment, with some reviewers reporting positive... See more

Price

People report ambiguous experiences with price, with many customers praising the affordability and great... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising products like prerolls, water... See more

Customer service

Reviewers express significant dissatisfaction with customer service, often citing unresponsiveness and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Incredible product with kinda sketchy operations. Left me for a week not knowing what was up with a $250 order but it did ship. Really dumb not to just say what’s going on and also sketchy they don’t... See more

Rated 2 out of 5 stars

Package was lost, but marked delivered by USPS. After nearly two weeks of waiting and emailing customer service, the final verdict is that I just don't get to have my package. GoldenHourHemp refused a... See more

Rated 4 out of 5 stars

I like the product quality (I only order diamonds, pre-rolls, and isolate, so I can't say anything about the other things they sell) but the shipping experience has dropped off. When I started orderin... See more

Rated 1 out of 5 stars

I placed a large order on a Friday and am supposedly going to receive on Saturday 8 days later. Didn't even ship for 2 possibly three Business days. I sent an email to the company inquiring about my o... See more


2.7

Poor

TrustScore 2.5 out of 5

137 reviews

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2.7

All reviews

(137)

103 reviews in the last 12 months

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Rated 1 out of 5 stars

Almost 18 days later i still won't have my items.

I ordered on may 8th and i have not received my package. It is being held at a post office because, after being 5 days late on sending, it then got stuck in transit, where i initiated a trace. I initiated a trace afyer 14 days from order. Because i traced my package it is now being held and cannot be picked up for 3 days. I will never be purchasing anything from golden hour again and i will be telling my friends and everyone who will listen to not purchase from a company who lies about when they send out packages.

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst company I have ever…

This is the worst company I have ever dealt with—they are a disaster of biblical proportions.
They scammed me, and then tried to deceive me.
Needless to say, they kept my money, and I never received the product.
Yup, This is a company who steals from veterans who needs this product.
I supose they only care about money.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

GHH for the win

First order shipped the day after ordered, arrived two days early.
Second order, shipped day after ordered, arrived two days early.
Third order is being placed today...
And every order from here on out will be through Golden Hour Hemp.
Great customer service, answered my questions immediately.
Packaging was perfect and discreet.
Product is fire, beyond what I expected, especially for the price (very affordable and on sale at the moment).

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible service

Horrible service! Took 12 days to get my flower. Generic email responses when I would question when I would receive. I gave them 3 chances....NO MORE! Oh and there is no way of contacting them, other than email which I don't like.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Cheap and misleading

Expect consistent wait times of up to a week, sometimes more, to even get your order shipped. Golden Hour loves to play this game where they mark orders as “shipped” even though they haven’t actually delivered the item to USPS, and probably won’t for several days. I guess they think people don’t notice which is hilarious, or maybe they just don’t care. I’ve had items in “pre-shipment” for up to 8-10 days before, they even tell you your order has been “fulfilled” when it absolutely hasn’t. I would rather get a heads up that my order will be late than be lied to about my purchase. And believe me - they WILL lie to you. I mean, how else can they dupe people into believing they’re a prompt and efficient company? Their product is cheap in quality and price. So you get what you pay for I guess, even though it might take weeks to months.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

great customer service

i have had multiple purchases from Golden hour hemp my product always arrives in a timely mannor i had one order that product was very dry but their customer service is top knotch they sending a replacement and gave me some credit towards my next purchase they turned my bad first time experience into a i can go again and everytime since then product has been good price and on point thank you Golden Hour Hemp much appreciated

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

This will be my third time ordering

This will be my third time ordering. I always get the broad and full spectrum distillate, and isolate. The distillate is smooth and earthy and doesn't scratch your throat like some of the other products out there. You will not find a better priced distillate, isolate or moon rocks.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered twice from here thca…

I have ordered twice from here thca diamonds and blueberrie muffin batter. Great products and I'm an everyday all day smoker and I still get a really great effect. I was also surprised because of all the reviews saying it takes forever mine came in 4 to 6 days from ordering it.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a total of 12 carts or so

I purchased a total of 12 carts or so. Only 8 of them actually worked. The other four said no atomizer. I also purchased like 3000 mg of their water soluble powder. All of them taste disgusting. Go to mellow fellow.

March 23, 2026
Unprompted review
Rated 3 out of 5 stars

fair prices but "hemp" is a grift/gimmick

fair prices. That being said, thca hemp is very terrible when compared to other sources of thca cannabis. I only buy hemp because I am apparently mentally ill and an alcoholic lmfao. I got brainwashed by THCO. This place doesn't sell THCO and the prices are fine for what it is. Tastes clean compared to other hemp stores so I guess it is passable. The thca carts are almost impossible to burn without heating them somehow. I've done countless preheats. I do not know how thca hemp is grown and prepared but they (the industry itself) cannot be telling the truth. That or it is simply grown and prepared at much "cheaper" standards. I never should have got on hemp and just stuck with the local (physical storefront - started as Marijuana) dispensary. Been toking 18 years. I will put the other day as the experience considering I took one of the last tokes I was able to muster from a cart then.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my order

Very happy with my order. I’ve ordered twice. I bought 50 grams of diamonds, 50 grams of isolate and a quarter pound of flower. I am very satisfied. Good quality and good price. I will order again.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered on Feb 28

Ordered on Feb 28, and nows it's March 5, and has not shipped. They do not honor there sales on this website. I will never order from this company again.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware! Golden hour hemp will charge your account and never mail out any product. When I contacted their customer support they told me it's because their coupon codes were expired, however my order went through their system and I was charged for it. At this point I still have not received a refund. This is inexcusable and criminal activity and I have reported them to the bbb, attorney generals office, the FTC, and disputed the charges with my bank. I am posting this everywhere I can find to try to save others from these crooks.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Took five days business days to reply…

Took five days business days to reply to tell me my order cannot be processed because I used a discount code that they emailed me and strictly stated was a stackable discount. The thing is I didn’t even stack discount codes. They had a discount running on their own site. Great looking site and some ok reviews but they aren’t real, horrible service

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Do not honor promo codes/sales

The product it self is good, the problem is they put things 50% off or allow promo codes to be used and if you get a good deal they will NOT honor it. Your order will say being processed until you reach out to costumer service then they will cancel your order with no explanation and tell you to reorder it. When you do, you will notice the price jump up by a large amount even tho you ordered the same items. Shady and lying company, and who ever Megan is is zero help as far a costumer service.

February 16, 2026
Unprompted review

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