First of all, I had problems with paying and they quickly helped me resolve the issue. They were very communicative and always friendly. And I'm so happy with the Moose decanter, and so is my Canadian... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Item never arrived. Delivery address confirmed twice by email but sent to wrong address as confirmed by DHL. Customer services claim to have contacted DHL but there was 'nothing they can do' and advis... See more
The globe whiskey decanter set is a lovely unique gift which is a great addition to our kitchen! I was a little disappointed at the quality of the items in consideration of the £150 price tags. The gl... See more
Unfortunately, the item I ordered was never received; it should have been a Christmas present. Despite numerous attempts to resolve this through the company and courier, I had to give up as no one was... See more
2.8
Average
286 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful Decanter
First of all, I had problems with paying and they quickly helped me resolve the issue. They were very communicative and always friendly. And I'm so happy with the Moose decanter, and so is my Canadian boyfriend! I received it very quickly! Just in time for Christmas! Thank you!
December 9, 2025
Unprompted review
It was fast and the globe is very nice
It was fast and the globe is very nice. Thanks a lot.
December 26, 2020
Good product!
December 24, 2020
Excellent service
Ordered the Moose whiskey decanter and 4 glasses with stand. Goods arrived when expected and intact. The photo on the website does not do this product justice. It is beautiful. My son is going to be so pleased with his Christmas present.
December 24, 2020
Because i paid 7€ more than estimated…
Because i paid 7€ more than estimated and ohne Glass was broken.
December 24, 2020
Stunning Christmas Present
This is a beautiful decanter and glasses and my husband will be delighted 😀
December 24, 2020
Easy to order and arrived well…
Easy to order and arrived well packaged. Christmas present so all wrapped up and under Christmas tree.
December 21, 2020
The product i ordered was a poor…
The product i ordered was a poor quality for how much it cost which was very disappointing and i had to pay a fortune to send it back.
December 21, 2020
5 Stars for bestens support
My First Order was broken, so i gave a call to the Support and yea i wroth a email with some Photos of the broken order. 1 Day later i got a Email: yeah no Problem we will send you a new one and sorry to hear it of you broken order. So i became a new one and everything was alright. So 5 Stars for the Support and erverthing!
December 21, 2020
Totally fantastic
Totally fantastic, Delivery was really quick and it was everything thing that they said it would be , my husband has not seen it yet as it is a Christmas gift. But I know he will love it! His Birthday is at the end of January and I will be ordering the glasses that match it.
December 21, 2020
Bought the ship decanter
Bought the ship decanter for a retirement gift. Came on time and was excellent quality
December 21, 2020
Great design
December 2, 2020
Orderd decanter and 2 glasses
Orderd decanter and 2 glasses. All that turned was 1 glass tries to contct but was treated like dirt. And told we signed for the package which is correct but there was just 1 glass in the package.
November 17, 2020
Unprompted review
Great service very professional
September 22, 2020
Unprompted review
This was bought for a present for my…
This was bought for a present for my Uncle’s birthday. He loved it - it does look impressive. Prompt delivery too.
September 22, 2020
Unprompted review
Beautiful product my son loved it x
September 20, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.