Reply from GoldenPark.es
¡Gracias por compartir tu experiencia! Nos alegra que estés disfrutando. Nuestro CS 24h está siempre aquí para ayudarte con cualquier consulta.
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Company details
About GoldenPark.es
Written by the company
Hacemos del online un lugar humano
Atención personalizada 24h
Un equipo de personas te atenderá siempre de manera personalizada a través de chat en vivo, llamada gratuita o email.
Contact info
Bienvenida Casino hasta 200€ GRATIS
3.4
Average
2K reviews
Replied to 78% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worst ever I dont even understand …
The worst ever I dont even understand the progress for verification I sent 10 documentation ever-increasing the end they told me it's not approved until 48 hours when we qill send you email that's not good at all very complicated and not logical
April 4, 2026
Reply from GoldenPark.es
Thank you for your feedback.
According to our records, your account is already verified. If you have any questions or need assistance, our Customer Service team is available 24h to help.
Listen very carefully first your site…
Listen very carefully first your site is very difficult to manage starting for making account you do a many steps to verify your client and you want us to call your operator for verificarion and your costumer service cannot speak and underatand english and the worst is they very unkind people!!!better to sleep we disturb them
November 26, 2025
Reply from GoldenPark.es
Hi Anata,
We’d like to help, so please contact our Customer Service team to review your case.
Best regards.
Excellent
Good and fast service also have Bonus on different time to make you more comfortable with less money
March 31, 2026
Reply from GoldenPark.es
Thank you for your recommendation; it motivates us to continue providing a fun and safe experience for everyone.
The Best casino ever!!
The Best casino ever!!
Best casino in the world!! Quick verification!! Very fast withdrawals! I have absolutely no complaints.
March 6, 2026
Reply from GoldenPark.es
That’s awesome to hear! 😄
We’re glad everything—from quick verification to fast withdrawals—is working smoothly for you. Comments like yours really motivate us to keep things running at their best.
Please increase winning percentage.
February 2, 2026
Reply from GoldenPark.es
¡Hola!
Todas nuestras máquinas están certificadas por laboratorios independientes tal y como indica la regulación española. Por lo tanto, se trata 100% de azar. ¡Esperamos que en otra ocasión tengas más suerte!
Gracias por tu comentario.
Terrible casino
Terrible casino ! They don’t accept documents of verification and don’t explain why, making everything difficult
Don’t recommend - you’ll never see your money back !
January 23, 2026
Unprompted review
Reply from GoldenPark.es
Hello, thank you for sharing your feedback.
We’re sorry to hear about your experience. Verification is required to comply with regulatory and security requirements, and documents may be rejected if they don’t meet specific criteria. Our support team is available to review your case in detail and explain the reason, so we encourage you to contact them through our official channels.
Reply from GoldenPark.es
Miguel,
Gracias por hacernos saber que tu juego favorito se encuentra en GoldenPark.
Saludos :)
Reply from GoldenPark.es
¡Hola Mani!
Gracias por tu valoración. Nos alegra saber que disfrutas de la facilidad y la experiencia en Casino GoldenPark.es.
Nuestro objetivo es ofrecer una experiencia única e intuitiva, con una oferta de máquinas variada para que jugar sea siempre divertido y seguro.
Estamos a tu disposición para cualquier consulta.
Saludos.
How do I remove this account…
How do I remove this account permanently its only let's you take a break for a month...I want to delete this account...unable to withdraw...yet I'm able to deposit...so its pointless having this account so I want it removed totally never want to use it again...what would be the point in just giving you money... they won't delete your account permanty been on the live chat they try to ignore the request and just insist in more documents...just remove my account permanently...
August 16, 2025
Unprompted review
Reply from GoldenPark.es
Hi Tony,
Thank you for your feedback. At GoldenPark.es, account closure requests must follow regulatory procedures to ensure user security. If you wish to permanently close your account, please contact our support team directly and provide the required documentation. We’re here to help you through the process.
Regards.
en slots en la tragaperras the walking…
en slots en la tragaperras the walking dead +600 euros y ni 1 bono ni 1!!!!!!! cuidado con estos estafadores esto no puede ser real jugando a 0,60 y 0.80 centimos en +500 tiradas y no pague nada es raro ¿¿¿¡¡¡CUIDADO ESTAFADORES!!!???
July 6, 2025
Unprompted review
Reply from GoldenPark.es
Hola Deje,
Agradecemos tu comentario.
Debes saber que, siguiendo con la regulación vigente en España, todos los juegos que ofrecemos en Casino GoldenPark.es están debidamente certificados por laboratorios independientes. De manera que la probabilidad de premio depende 100% del azar.
Saludos.
Very Good and I like it widraw fast
June 26, 2025
Reply from GoldenPark.es
¡Hola!
Muchas gracias por compartir tu buena experiencia en Casino GoldenPark.es. Nos alegra saber que valoras la rapidez de nuestro sistema de retiros automáticos.
Saludos.
Very good and responsible customers…
Very good and responsible customers service wishing very good luck
March 27, 2025
Good app..many promotional aspects.
February 5, 2025
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