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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting its speed and efficiency. Many people are impressed with the quality of the products, finding them effective and well-formulated, with clear ingredient information. The ordering process is often described as easy and user-friendly, and the company's communication is appreciated. However, some customers experienced issues with specific products, reporting discomfort, heartburn, or a lack of desired results. A few people also mentioned problems with courier services, and some were dissatisfied with the company's refund policy for products purchased several months prior.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many praise the excellent quality,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the good quality of products, noting they... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and efficient,... See more

User experience

Customers had ambiguous experiences with user experience. Many found the website easy to use, read, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the prompt and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the information helpful. I did however think that they were desperate to maximise their sales by offering 3 more bottles at a further reduced price and when I refused that they then offered 1... See more

Company replied

Rated 4 out of 5 stars

Only 4 at moment as not had product long enough to rate and not used customer service yet but so far ordering was easy, notification on delivery was great. Come back in another few weeks and maybe ad... See more

Company replied

Rated 5 out of 5 stars

Your presentation makes a lot of sense and is very honest. I like that, I already take turmeric and always add to curry and rice. I have been losing weight as I was diagnosed diabetic type 2, a couple... See more

Company replied

Rated 5 out of 5 stars

Various categories to look at for health, skin, diet, weight loss and lots more. Options available to purchase each month without reordering which has more saving. Codes received for deduction on your... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service

Written by the company

Unlock the secrets to exceptional well-being and timeless beauty. Our scientifically-backed products, crafted with the help of physicians and experts, deliver visible results, offer safe usage and come at an affordable price. Join our community of thousands of satisfied users and create a wonderful and healthy lifestyle for yourself. If you have any questions or concerns regarding Golden Tree products, please don't hesitate to reach out to us.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

It's worth a try, think it's working for me.

OK, 1st supply seems to have reduced pain, happy to try more.

April 15, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Ms. Holden.
We’re glad to hear that you are noticing positive changes and that the first supply seems to have helped reduce your pain. It’s encouraging to know you are feeling some benefit.
We appreciate you taking the time to share your experience, and if you ever need any assistance, please don’t hesitate to contact us.

Rated 5 out of 5 stars

Everything was fine thanks

Everything was fine thanks

April 14, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Ms. Elliot.
We’re glad to hear that everything went smoothly and that you are satisfied with your experience. We truly appreciate you taking the time to share your comment.

Rated 5 out of 5 stars

The video presentation was good

The video presentation was good, medically it made sense. Will see if it works. If it does I know it’s a lifetime commitment but so is paying my water bill, which I also need to sustain life.

April 13, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Ms. North.
We’re glad to hear that you found the video presentation clear and medically understandable. We appreciate your thoughtful perspective and are pleased that the information made sense to you.

Rated 4 out of 5 stars

Lot of text to try to get you to buy…Buy one t try

Lot of text to try to get you to buy extra bottles

April 12, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your feedback, Mr. Withers.
We appreciate you taking the time to share your thoughts. Our intention is to provide clear and transparent information about our products and available options so customers can make an informed decision. We understand, however, that the amount of information may sometimes feel extensive, and we will take your comment into consideration as we continue to improve the user experience.

Rated 5 out of 5 stars

Easy process

Easy process, and product was very well explained.

April 12, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Mr. Parker.
We’re glad to hear that you found the process easy and that the product was clearly explained. We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Amazing loved the website and company

Amazing loved the website and company

April 12, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback!
We’re really glad to hear that you had a positive experience and enjoyed the website and company. Your support means a lot to us and motivates us to keep improving.

Rated 4 out of 5 stars

Easy to find

Easy to find, but much to read on checkout.

April 11, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Mr. Hagen.
We’re glad to hear that you found the product easy to find. We also appreciate your comment regarding the amount of information at checkout – we understand it can sometimes feel like a lot, and we will take your feedback into consideration as we continue to improve the experience.

Rated 5 out of 5 stars

👍👍👍👍👍SUPER!!

April 11, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Děkujeme za Vaši zpětnou vazbu!
Velmi si vážíme Vašeho hodnocení a jsme rádi, že jste byla spokojena. Vaše spokojenost je pro nás důležitá a motivuje nás neustále se zlepšovat.

Rated 5 out of 5 stars

Trail

Presentation was good and informative.

April 11, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Ms. Hall.
We’re glad to hear that you found the presentation clear, informative, and helpful. We truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

golden tree gut nonsense

i have been taking... golden tree gut relief...from AMAZON for about two months then went to hospital and there i was cured of constipation , DO NOT LISTEN TO SCAMMERS LONG CLAIMS etc as most if not all are based on lies ! DOCTORS there told me all the patients there for same treatment like me purchased the same rubbish ! dont be foolish by falling for the long winded nonesense. HAD A REPLY NO MORE NEEDS TO BE STATED ....SCAMMERS !.

April 11, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for taking the time to leave your feedback.
We are sorry to hear about your experience and that you feel disappointed with the product and information you came across. We also hope you are feeling better after your treatment in hospital.
We would like to clarify that our products are food supplements and are not intended to diagnose, treat, cure, or prevent any medical conditions. Individual experiences can vary significantly, and supplements may affect people differently depending on personal circumstances, diet, and health conditions.
We understand that health decisions are highly personal, and we respect your viewpoint. At the same time, we strongly encourage customers to rely on qualified healthcare professionals for medical advice and treatment.
Your feedback has been noted and will be taken into consideration as we continue to review our communication and customer experience.

Rated 5 out of 5 stars

Clear in giving the information of the…

Clear in giving the information of the product and cost

April 10, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you very much for your feedback, Mr. Walker.
We’re glad to hear that the product information and pricing were clear and easy to understand. Clear communication is very important to us, and we appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Product is great

Product is great, but it’s still quite expensive as a frecuent buyer.

April 10, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your feedback, Mr. Legorburu.
We’re really pleased to hear that you like the product. We also understand your point regarding pricing, especially for frequent purchases. We continuously review our pricing and promotions to try to offer the best possible value for our regular customers.
We truly appreciate your loyalty and support. If you need anything or would like to check for any available offers, feel free to reach out anytime.

Rated 1 out of 5 stars

It does not work. Made my problems worse. Refund refused.

I purchased 6 months supply of Golden Tree's Lymph Relief on the basis that you need to give supplements 3 months to work and there was, as is often the case, a financial incentive to commit to 6 months. Lymph Relief did not work for me. Indeed I believe it made my condition worse. I contacted the company and asked for a refund but they said that as I had been more than 3 months since I bought the product they were not interested in discussing a refund. Yet we are all told to give everything 3 months. How can that be fair or just? I would not recommend this product or their customer service

December 22, 2025
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience did not meet your expectations and that you are unhappy with the outcome of your refund request.
We always aim to be transparent about our refund policy, including the time frame in which claims can be made. Our policy is designed to balance allowing sufficient time to try the product while also ensuring fair and consistent handling of all customer requests. Once this period has passed, we are unfortunately no longer able to offer refunds.
We understand that individual experiences with supplements can vary significantly, and results may differ from person to person depending on many factors. We appreciate that this may be frustrating when expectations are not met.
Your feedback is important to us and will be taken into consideration as we continue to review and improve both our products and customer experience.

Rated 5 out of 5 stars

I have purchased from this company on…

I have purchased from this company on several occasions in the past and found it to be very reliable and their products to be very good quality.

April 8, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Clive,

thank you for your kind feedback! We’re delighted to hear that you find our products high-quality and our service reliable. We truly appreciate your continued support.

Rated 4 out of 5 stars

Ask me when I have had a chance of…

Ask me when I have had a chance of getting fit again.

April 8, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Chris,

thank you for your feedback! We understand, and we look forward to hearing about your experience once you’ve had a chance to get back into your fitness routine.

Rated 4 out of 5 stars

I appreciated the information given.…

I appreciated the information given but i have to ensure that i have no intestinal problems before i purchase a long term supply.

April 7, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Miss Haddow,

thank you for your feedback! We completely understand your caution and appreciate you taking the time to ensure it’s suitable for your health. Your safety and well-being are very important to us.

Rated 5 out of 5 stars

Good Service

Present different options clearly and quick response.
Needed to order urgently today!

April 7, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Rosemary,

thank you for your feedback! We’re glad to hear you found our service quick and clear, especially when ordering urgently.

Rated 4 out of 5 stars

It works

Help is needed for people to find answers to health problems as quickly as possible.

April 7, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Ann,

thank you for your feedback! We’re glad to hear that our resources are helpful, and we appreciate your support in making health information accessible.

Rated 5 out of 5 stars

I got everything I needed I was able to…

I got everything I needed I was able to use the offer code which made a difference 6

April 6, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Jennifer,

thank you for your feedback! We’re glad to hear that you found everything you needed and were able to use the offer code successfully.

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