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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers frequently highlight the excellent delivery service, noting its speed and efficiency. Many people are impressed with the quality of the products, finding them effective and well-formulated, with clear ingredient information. The ordering process is often described as easy and user-friendly, and the company's communication is appreciated. However, some customers experienced issues with specific products, reporting discomfort, heartburn, or a lack of desired results. A few people also mentioned problems with courier services, and some were dissatisfied with the company's refund policy for products purchased several months prior.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While many praise the excellent quality,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the good quality of products, noting they... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process easy and efficient,... See more

User experience

Customers had ambiguous experiences with user experience. Many found the website easy to use, read, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers frequently praise the prompt and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found the information helpful. I did however think that they were desperate to maximise their sales by offering 3 more bottles at a further reduced price and when I refused that they then offered 1... See more

Company replied

Rated 4 out of 5 stars

Only 4 at moment as not had product long enough to rate and not used customer service yet but so far ordering was easy, notification on delivery was great. Come back in another few weeks and maybe ad... See more

Company replied

Rated 5 out of 5 stars

Your presentation makes a lot of sense and is very honest. I like that, I already take turmeric and always add to curry and rice. I have been losing weight as I was diagnosed diabetic type 2, a couple... See more

Company replied

Rated 5 out of 5 stars

Various categories to look at for health, skin, diet, weight loss and lots more. Options available to purchase each month without reordering which has more saving. Codes received for deduction on your... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service

Written by the company

Unlock the secrets to exceptional well-being and timeless beauty. Our scientifically-backed products, crafted with the help of physicians and experts, deliver visible results, offer safe usage and come at an affordable price. Join our community of thousands of satisfied users and create a wonderful and healthy lifestyle for yourself. If you have any questions or concerns regarding Golden Tree products, please don't hesitate to reach out to us.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Help for arthritis

Easy to use and understand and I hope to see the results for myself in due course

March 30, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you, Anne! We’re glad you find it easy to use, and we hope you see positive results soon.

Rated 5 out of 5 stars

Subscriptions are a great way to ensure a regular supply

Products ordered on monthly subscription are delivered on time and I always receive an email to advise me they are on their way - a great way to ensure a regular supply of my favourite products, without having to keep re-ordering.

March 28, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you, Mrs. Jones! We're delighted to hear that our subscription service helps keep your favorite products coming without any hassle.

Rated 1 out of 5 stars

Sorry but the majority of the reviews…

Sorry but the majority of the reviews do not reflect the efficacy of the capsules, bit the service offered, which I find misleading. Was going to try them but changed my mind.

March 26, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your feedback, Liv. We’re sorry to hear you decided not to try the capsules. We always aim to provide clear information about both our products and our service, and we’ll take your comments on board to improve.

Rated 5 out of 5 stars

So far so good

So far so good. Will review once I have the product and taken it

March 26, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Thank you for your feedback, Louwra! We hope you enjoy the product and look forward to your full review once you’ve tried it.

Rated 5 out of 5 stars

Great products!

I like the quality of the products, they are good value and easy to order!

March 26, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear David,

Thank you for your kind feedback! We’re thrilled to hear that you’re enjoying the quality of our products and finding them easy to order. Your support means a lot to us!

Rated 5 out of 5 stars
Golden Tree logo

Reply from Golden Tree

Dear Joyce,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Lymph Relief has made such a positive difference for your ankles and feet. It’s fantastic that you’re continuing with another three months’ supply, and we hope it brings you even more benefits.

We truly appreciate your support and kind words!

Rated 4 out of 5 stars

At ninety years of age

At ninety years of age, I feel I need a little help in achieving a smooth skin!

March 25, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear June,

Thank you for your kind feedback! We’re delighted to hear that you’re taking steps to care for your skin at ninety—truly inspiring. We hope our product helps you achieve the smooth, healthy skin you’re aiming for.

Wishing you all the best on your skincare journey!

Rated 5 out of 5 stars

Your presentation makes a lot of sense…

Your presentation makes a lot of sense and is very honest. I like that, I already take turmeric and always add to curry and rice. I have been losing weight as I was diagnosed diabetic type 2, a couple of years ago and with the extra medication I had to take I put on an extra stone in weight, I have lost that over the last year but I need to lose more to get below the diabetic counter and I hope this will help me, and make me feel better about myself. So thank you Dr Majic. You give me confidence.

March 24, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Miss Gilding,

Thank you so much for your thoughtful feedback! We’re thrilled to hear that our presentation resonated with you and that it has given you confidence. It’s wonderful that you’re already incorporating turmeric into your routine and taking steps to manage your health—your dedication is inspiring.

We truly hope our products support you on your journey and help you feel even better about yourself. Thank you again for your kind words!

Rated 5 out of 5 stars

Clear and Simple

The wording and explanation of everything was clear and simple and lovely. Thank you 😊

March 24, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Amanda,

Thank you so much for your kind words! We’re delighted to hear that you found our explanations clear and simple. Your feedback really brightens our day 😊.

Rated 4 out of 5 stars

Just fine and easy to order

March 24, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Annon,

Thank you for your feedback! We’re glad to hear that you found ordering easy and everything went smoothly.

Rated 5 out of 5 stars

I have had much more energy after…

I have had much more energy after taking the Complete Biotics, I thoroughly recommend this product.

March 24, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Jess,

Thank you for sharing your experience! We’re thrilled to hear that Complete Biotics has given you more energy and that you would recommend it. Your feedback means a lot to us.

Rated 5 out of 5 stars

Informative and easy to understand

Informative if overly long video content. Clearly articulated information, easy to follow and understand.

March 24, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Jonathan,

Thank you for your feedback! We’re glad to hear you found the information clear and easy to understand. We always aim to provide as much detail as possible to help our customers make informed decisions, even if it sometimes makes the content a bit longer.

Rated 4 out of 5 stars

All sounds amazing

All sounds amazing . Let me try it and give a honest feedback

March 23, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Susan,

Thank you for your kind words! We’re delighted that you’re excited to try our products. We look forward to hearing your honest feedback once you’ve experienced them.

Rated 5 out of 5 stars

From a newcomer: The site was very easy to read and came…

The site was very easy to read and came over as very logical!! Easy to spend the money, too. "The proof of the pudding will be in the eating." I hope the tablets do all that has been promised.

March 23, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Elizabeth,

Thank you for your lovely feedback! We’re glad to hear that you found our website clear and easy to navigate. We hope the tablets meet your expectations, and we’re here if you have any questions along the way.

Rated 5 out of 5 stars

Very easy to place an order

March 23, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Helen,

Thank you for your kind feedback! We’re delighted to hear that you found our ordering process easy and straightforward.

Rated 3 out of 5 stars

Very happy

The delivery driver was brilliant

March 23, 2026
Unprompted review
Golden Tree logo

Reply from Golden Tree

Dear Kathleen,

Thank you for your feedback. We’re sorry to hear that the delivery/service took longer than expected. We’re always striving to improve and appreciate your patience.

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